Search Hotels with Parking in Burslem

"Spa access was not included. The rooms and hotel were very well worn, poorly kept. Lots of cleanliness issues, if you stand near reception you can hear the constant complaints including someone finding dirty underwear in their room! "

"Main building, lovely and as expected, however when checking in, they moved us to a room at the rear, quite modern and average at best"

"A wonderful welcome ( thank you Jane). Hotel has a lovely atmosphere, all staff friendly & helpful. Great breakfast, had dinner in one evening & food was good. Comfortable clean spacious room. Great location, lovely setting & gardens. Would definitely stay here again."

"The hotel looked very posh and impressive from the outside, and that was probably the only part I genuinely liked. Unfortunately, once inside, it felt about 30 years behind modern standards. The room was clean, but honestly, the average person probably has a better bedroom and bathroom at home than what was being offered here. I also paid extra for a room with a king-size bed, but it was the smallest “king” bed I’ve ever seen, which was really disappointing. The bath was ridiculously small too — I could barely even stand in it properly, and I’m a fit, average-sized person, so that was pretty pathetic. On top of that, the TV looked like something from the 1950s, which just added to how outdated the whole place felt. Overall, it was a big disappointment and nowhere near worth the extra money."

"Clean room, great breakfast, very friendly staff."

"Couldn't fault hotel woll definitely stay again."

"The staff were great. The rooms are clean and easily accessible. The security was a plus. The only thing that was an issue was that the extractor fan in the bathroom didn't work. Appart from that I enjoyed, I would recommend and stay again considering the cost."

"We stayed for 1 night whilst in Buxton to see a show at The Opera House. Our usual hotel was fully booked so though we’d try The Old Hall. The accommodation areas are bordering on dilapidated. Characterful no longer applies. We spoke to other guests and they found the same with one even without a working shower. Major staff shortage. The breakfast area was ok but 5 members of staff had rung in sick ( including the manager, which suggests low morale ) so the food etc was in short supply. The 2 on duty did the best they could but woefully understaffed. Overall, we wouldn’t stay again."

"Really friendly and helpful staff. Breakfast was really busy the morning we were there and they managed everything really professionally."