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Britannia Palace Hotel Buxton & Spa

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Indoor pool
Indoor pool
In-room safe, cots/infant beds, WiFi
In-room safe, cots/infant beds, WiFi

Overview of Britannia Palace Hotel Buxton & Spa

Britannia Palace Hotel Buxton & Spa

4 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationBuxton Opera House4 min walk
  • Popular LocationThe Crescent4 min walk
  • Popular LocationPavilion Gardens6 min walk
  • AirportManchester (MAN)44 min drive

Choose dates to view prices

About this area

Buxton

Britannia Palace Hotel Buxton & Spa is located in Buxton. Buxton Opera House and Buxton Museum and Art Gallery are cultural highlights, and some of the area's attractions include Chestnut Centre Otter, Owl and Wildlife Park and Peak District National Park Authority. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Buxton Opera House - 4 min walk
  • St Ann's Well - 4 min walk
  • The Crescent - 4 min walk
  • Buxton Museum and Art Gallery - 5 min walk
  • Pavilion Gardens - 6 min walk

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • Dovedale Restaurant — 1 min walk
  • Cafe at The Green Pavilion - 4 min walk
  • No.6 The Square Tearooms - 4 min walk
  • The Old Clubhouse - 4 min walk
  • 53 Degrees North - 6 min walk

About this property

Britannia Palace Hotel Buxton & Spa

4-star spa hotel, walk to Buxton Opera House
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 122 rooms offer WiFi, room service and digital TV. Guests will also find coffee makers, in-room massages and hairdryers.
Britannia Palace Hotel Buxton & Spa offers 122 forms of air-conditioned accommodation with a safe and coffee/tea makers. Digital televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Buxton hotel provides wireless Internet access for a surcharge. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7.00 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 4.50 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10:30 AM on weekends: GBP 10.00-15.00 for adults and GBP 5.00-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference space (172 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • In-room massage
  • Safe

Similar properties

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Buxton
Buxton
Hotel
Hotel
4 star
4 star
Family-friendly
Family-friendly
Hot tub
Hot tub
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Dogs welcome

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 10.00 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Fee for in-room wireless Internet: GBP 7.00 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 4.50 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Frequently asked questions

3.3
Rating 5 - Excellent. 158 out of 987 reviews
5 - Excellent 16%
Rating 4 - Good. 326 out of 987 reviews
4 - Good 33%
Rating 3 - Okay. 250 out of 987 reviews
3 - Okay 25%
Rating 2 - Poor. 167 out of 987 reviews
2 - Poor 17%
Rating 1 - Terrible. 86 out of 987 reviews
1 - Terrible 9%

3.7/5

Cleanliness

3.6/5

Staff & service

3.3/5

Amenities

3.0/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with partner
Liked: Amenities
lovely old historic building but in need of much repair. rather old fashioned feel to the service. i would not rate it 4 star. found the food at dinner quite bland and ordinary with lack of presentation, although breakfasts were good. Health spa and pool a bonus
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel and a little tired in areas but we enjoyed our stay. Staff very helpful, food good and plenty of seating areas inside and out which was good with social distancing. Walking distance to town centre. Would definately stay again.
Stayed 1 night in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is dated and we could have done with more than one hand towel and one bath towel but perfectly adequate for a one night stay
Stayed 1 night in Jun 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The key attraction to the hotel is the period features that on the website make it look grand and impressive. When you arrive, the first thing you see is hundreds of signs reminding you that parking costs extra (a running theme). The entrance hall does appear grand but on closer inspection you see the decades of paint jobs and outdated carpet make it feel tired and slightly depressing. Reception are pleasant enough but it’s unusual to be handed a brown paper bag with the coffee/tea provisions for your room and for staff to wear running trainers. The room was down 3 long narrow corridors and was the smallest hotel room I’ve ever stayed in and was single glazed so was very cold and damp - especially as the bathroom had no fan. The pool cost extra to use and the spa was fully booked. We didn’t eat at the hotel (breakfast cost £10 extra) but the bar staff was slow and untrained - offering out of stock items and then serving G&T without any lemon/lime. Overall just pretty disappointing.
Stayed 2 nights in May 2021

3/5 Okay

Stayed 2 nights in May 2021