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"This is an outstanding property in a quiet, picturesque part of Stoke-on-Trent (the village of Barlaston). Morgan at Reception on Tuesday afternoon 15/7/25 was fantastic… very helpful, very pleasant! Dinner was very nice…and the wait staff pleasant and efficient! Our room was well appointed and beds very comfortable, with a nice ensuite and shower. This property exceeded our expectations! We highly recommend this property! John & Suzanne Teague, Lake Macquarie, NSW, Australia."

"The cold water inlet valve on the shower did not function and it was only by good luck that I did not get seriously scolded by very hot water in the shower."

"Good "

"We booked this hotel to be near Emma Bridgewater and had never stayed in a Hilton Garden Inn before. We were delighted with the room - larger and much lighter than Premier Inn rooms, larger bathroom, good quality toiletries and very friendly staff. Will definitely look out for this chain in preference to Premier Inns in future! "

"Amazing hotel. Staff on reception were friendly and helpful. Rooms were spacious and clean. Breakfast was lovely and parking was a great discounted price and plenty of spaces."

"Duds a full refit plaster coming off walls wires coming out of walls room was not ready when arrived ask to look at rooms they where in clean then they asked to come back in a hour as they got a family room ready for us so left and when somewhere else!!!! Should not bee open or a be advertised "

"The hotel and facilities were lovely, the staff were super help and the food in Stables was delicious."

"mostly positive stay at this hotel. Although parking was quite tight, I managed to find a space without too much trouble. Check-in was fast and efficient, and the room was clean, tidy, and free of any odours. The shower was a highlight—powerful with impressively hot water. My only real complaint is that the floors were extremely creaky throughout the building, which could be a bit distracting. "

"Excellent little hotel, the staff was amazing and the breakfast top notch! Room was well equipped and very clean. Pleasant experience all around."