Ratings based on 1,157 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Long weekend in Bristol, In May 2018

Posted 12-May-2018
The hotel is well located, for eating out, shopping, sight seeing. NCP car park right behind the hotel, but pricey even with 25% hotel discount. Night time, can be a bit noisey with weekend drinkers, unfortunately on our floor we had a crowd of noisy men, guess it was a stag party, waking us up at 3.00 a.m.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-May-2018
Very good location staff very friendly and helpful Hotel and room clean .
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice location for exploring

Posted 22-Apr-2018
Very clean, helpful staff and good locatio for exploring the city on foot (and shopping!). Would have been nice to have some leisure dacilities but i knew it didnt when i booked so no issues...just a nice to have.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel near the centre

Posted 20-Apr-2018
Enjoyable stay at one of the luxury rooms on the 5th floor.
4 out of 5
Recommended
for Everyone
by A verified traveller from Devon

Very nice hotel car park was expensive

Posted 20-Apr-2018
Very nice hotel lovely up grade but Car park was very expensive
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Apr-2018
A pleasant stay at this well situated hotel. Room was comfortable .
3 out of 5
by A verified traveller from London

Close to city centre if that’s your priority

Posted 07-Apr-2018
Pros: Lovely room and very quiet. 5 minutes walk to Cabot Circus.
Cons: Better coffee facilities. Better quality food in restaurant.
Location: Great for shopping, good restaurants and cafes near hotel. 15 minutes walk to Temple Meads station.
Lovely room but too hot at night even with air con. Despite price of room they only provided coffee sachets. Expensive meal in hotel restaurant wasn’t worth the money, disappointing poussin, had to order bread afterwards as I was still hungry due to the lack of meat on the bird. Sadly the bread came toasted, which the menu didn’t state and suggested it wasn’t fresh.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Posted 05-Apr-2018
.stayed one night. very comfortable. Staff were very helpful
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Mar-2018
Lovely view of the river from our room. Lovely big window to enjoy view from! Very close to everything, only a few minute walk to all places we wanted to go. Room very clean and lots of little touches that made it nice. Bar a little limited and expensive but nice. Staff very helpful and had maps etc of the city to help find places if you needed it which I thought was nice. Cleaner came back later as we were having a lie in.
1 out of 5
by A verified traveller

Rubbish - do not trust the pictures or details!

Posted 05-Mar-2018
Room nothing like the photos. My confirmation had a picture of a double (which I assumed I’d booked). Room on arrival was a twin. It was shabby and cold. The shower seal was bust so when I put th shower on water went everywhere. Made a polite complaint and was told th manager would contact me. Gave my email and phone number. One week later and still nothing!