Ratings based on 19 Verified Reviews

3.8 out of 5
71% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5out of 5
by A verified traveller

Great location with views

Posted 14-Nov-2016 on Hotels
We used the hotel as base to visit Bath; location top of hill outside Bradford on Avon so used the train to travel. Dinner excellent and breakfast good as well; all this despite having it full over two nights with weddings
5out of 5
Recommended
for Everyone
by A verified traveller from ross on wye

Peaceful location

Posted 02-Nov-2016
Pros: Room was spacious and staff friendly. Ordered room service and it came quickly...staff were friendly
Cons: My stay was perfect..wouldn't change anything. Bed was comfy
Location: Lots to do nearby..Bradford on Avon is a pretty town...Bath not too far away
5out of 5
by A verified traveller

lovely

Posted 27-Oct-2016 on Hotels
Beautiful place to stay, the room itself was well presented and clean. The restaurant was fantastic with the food well was out of this world loved it. The staff were very attentive and polite could not fault anything. Well except on being over 6 foot tall could not fit under the shower without bending down.
4out of 5
Recommended
for Everyone
by A verified traveller from S

Wonderful!

Posted 04-Aug-2016
It was a beautiful building w/a lot of character. It was just outside of the village but w/in walking distance. The restaurant and bar were excellent. The hotel was well placed to be used as a home base for visiting other areas. Bradford on Avon was only a 15 minute train ride from Bath.
3out of 5
by A verified traveller from Sydney Australia

Tired shabby

Posted 13-Jun-2016
The room was tired and shabby.The hotel staff could've been welcoming and display better customer service skills.All they were interested in was taking a deposit inspire of having paid in full.A bottle of water unsealed was in the room but had we helped ourselves it would have cost 7 pounds..If by chance a tiny stain was found on your towel you would have to pay.We had booked 2 days in another hotel down the road and what a Big contrast.Friendly helpful and eager to make us welcome
5out of 5
Recommended
for Everyone
by A verified traveller from london

Great hotel

Posted 20-Mar-2016
Such a lovely hotel and the staff were so friendly and welcoming. Thank you
2out of 5
by Nicola P.

Overnight stay

Posted 07-Dec-2015 on Ebookers
Nice hotel in lovely grounds. Checked in with no problems. Room was on the top floor and no lift available which was okay for us. The room however looked lovely except the carpet had crumbs everywhere. After a long day shopping in Bath we fancied a hot drink and tea and coffee facilities were available in our room. The kettle was full of black bits which took forever to get rid of. I decided to boil the kettle to see if that would help but the kettle did not even work. I rang reception at 8:30pm to inform them and they were going to find a replacement and bring it to the room. By 9:30pm I rang to see where it was but could only speak to an answer machine. No kettle or explanation arrived that night. On checking out the next morning I mentioned I was still waiting and was given an 'oh sorry'. The receptionist I spoke to was the same one who was finding my kettle the previous night, she didn't even acknowledge the fact. Bed was hard and pillows uncomfortable. Wind howls through the windows so badly I had to get up and check they were properly closed. Didn't even try breakfast, went into Bath instead. Not a great stay unfortunately
3out of 5
by A verified traveller from Oxford

Lovely views - quiet location

Posted 12-May-2015
Pros: Ideal location for sightseeing
Location: Ideal location for visiting Bath, National Trust properties nearby.
All staff we encountered were very polite and helpful. Lovely room in Coach house annex - the bathroom smelled of drains so some attention required here. Dining in evening could do with some tweaking - we were given wrong bottle of wine and a vegetable dish was missing. The conservatory dining room had lovely views and was light and airy.
4out of 5
Recommended
for Everyone
by A verified traveller from Dorset, UK

All round good experience

Posted 09-Mar-2015
The room/hotel decor is a little dated but otherwise all good. The staff were bright, cheery and helpful, the property is beautiful and the town is sooooooo pretty with lots of lovely places to eat and drink. Taxi back from Bath after an evening out was £25 at 2am for a 7seater. I would have been happier if the town was within walking distance. We didn't eat at the hotel but I would imagine it's good quality considering how everything else was carried out.
4out of 5
Recommended
for Everyone
by A verified traveller from London

Very pleasant stay

Posted 19-Feb-2015
Pros: Clean, with character, good location.
Cons: The constant dripping of the shower!
Location: 15-20 minute walk into Bradford- on-Avon.
Very pleasant stay at good value. Would recommend. Not too far to walk into Bradford-on-Avon.