- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Useless, unhelpful, rude staff. Couldn’t use sofa bed in family room owing to it being broken, told by staff there’s nothing they can do and we should go stay elsewhere! Dirty, unhygienic room, cold, poorly ventilated. Upon check out there were another two guests venting their spleen very loudly using colourful expletives! Other than that, we’ll, there is no other than that, the experience was shocking throughout.