Ratings based on 71 Verified Reviews

3.4 out of 5
57% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
2.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Posted 04-Jan-2018
The bathroom is like a capsule, you can not even raise your arms without hit the wall or the door. The rooms in general aren't comfortable at all. We had to ask for a room change because a bad smell from the bathroom.
5 out of 5
by joe from USA

hidden gem

Posted 12-Jun-2017 on Hotels
surprisingly great
2 out of 5
by A verified traveller from Canada

Close to Gold Museum but uncomfortable

Posted 20-Mar-2017
I booked at this hotel because it is walking distance to the Gold Museum and other places I wanted to go. I was surprised to find that our room had no windows to the outside, only to a hallway. Thus, there was no ventilation what so ever. Also, this room was tiny for two people to the point that it was hard to move around, and the bathroom was so small that it was actually hard to use because there was barely room to stand or open the shower door. I am quite used to the noise of Latin America and don't expect a quiet hotel room, but the echoes of the people speaking at the front desk and sitting in the lobby after midnight definitely disturbed me. I can sleep through typical traffic and party noise, but it was hard to tune out conversations right outside my door. Also, there is a sign at the front desk suggesting that you let them know if you need transport to the airport. I thought maybe they might give their customers a preferred rate, but I found out after I was in the car and checked with the driver that the rate was more expensive than a cab would have been and was also not what the front desk quoted me. That may have been an error, though, because on the whole, the staff were very friendly, helpful, and concerned that everything was in order. There is a nice, sunny breakfast room on the roof level, and it seems there are rooms on a second level which might be better, but I couldn't say. All I can say is the only redeeming feature of this hotel is its location.
2 out of 5
by A verified traveller from San Diego, CA

Super bad beds, like the worst in my life.bedrocks

Posted 27-Nov-2016
This has been the worst beds I have tried in my life and the funny part is the pillows were made from the same rocks (seriously not even metaphorically)
5 out of 5
by A verified traveller

Great hotel, excellent location for tourism

Posted 16-Nov-2016 on Hotels
Excellent hotel, with friendly, helpful staff. Hotel was clean and comfortable and provided a complimentary breakfast during our stay. Located right near La Candelaria, we were easily able to walk to all the museums we wanted to visit, as well as the city's main cathedral, the Plaza de Bolivar and the Casa de Nariño. Highly recommended if you are visiting Bogotá as a tourist.
5 out of 5
by Matthew from Bradenton, FL

Comfortable and Affordable Hotel in Bogota

Posted 10-Jul-2016 on Hotels
Super attentive and friendly staff....called me by name during my stay...eager to make my stay comfortable. Very affordable, right in the heart of Bogota. Don't miss going to the top of Monserrate....beyond spectacular and the funicular is a short 20 minute walk from the hotel. The Museo de Oro is another must see.
3 out of 5
by A verified traveller

Lower Quality, Excellent Price

Posted 23-Apr-2016 on Hotels
Expect small rooms but with low prices. Definitely could be cleaner. Overall an adequate stay and good value in a decent location. Wifi was excellent until the last day when it became a little unreliable.
3 out of 5
by A verified traveller from Bogota

Staff is not friendly

Posted 16-Dec-2015
I found a clean and comfortable room as expected. For personal reasons I had to shorten my stay 1 day and the staff refused to give me a refund argiuing first that it was not possible because I had payed with a credit card. Later they changed their explanation and justify their refusal as "penalty" for changing my original reservation.
3 out of 5
by A verified traveller from New York

Posted 10-Nov-2015
Pros: Location
Cons: Didn't accept a credit/debit card
Good price, good location but no more .
2 out of 5
by A verified traveller from New York, NY

Not for Foreigners

Posted 09-Oct-2015
The hotel staff wère kind, but not one person spoke English so they were unable to provide me with any information I needed to get around, or to even schedule a hotel shuttle. The safety lock to my room door is broken, and there was a huge window with a flimsy lock. I felt very unsafe at night. My last night of my stay a man was screaming in pain in the hotel for three hours. I had no sleep and I was terrified! :( I had no idea what was going on and I was too scared to leave my room. You can hear every noise from the street though your window even when it's closed. I wake up every morning unwillingly to honking of cars. To be complete honest, I think I would've had a better experience if I spoke Spanish. The staff seemed very kind and I really enjoyed the great breakfast every morning.