Ratings based on 390 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
75% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Very clean and comfortable

Posted 19-Sep-2016
Pros: Hospitality
Cons: no
Location: I thought it was in a quiet area
Room was a good size for two individuals. Bed was comfortable.
4out of 5
by A verified traveller from Minneapolis, MN

Nice place to stay

Posted 11-Sep-2016
Pros: Just off I-94, big clean room, nice bed, and quiet. Nice restaurant on premises, too.
Cons: The room heater not working, but didn't need it that night so didn't report. Chilly in the am, tho, but if nobody reported it they wouldn't know it ne
Location: Apart from being convenient to I-94, I didn't spend any time in the neighborhood, so can't report anything besides there being gas stations close by.
I can't find as much to criticize as some here did - my room was clean, well-maintained, and comfortable, and surprisingly large. I didn't do the breakfast or the pool, just wanted somewhere decent to get a good night's sleep while on a 2500-mile motorcycle trip, and it was a nice break from the camping.
2out of 5
by A verified traveller from Regina, Sk. Canada

Sorry to say but not good

Posted 07-Sep-2016
The whole place especially the rooms need to be renovated badly!!! The room was clean but very small. The mattress was terrible to sleep on!!! The air conditioner was very loud & the shower curtain sticks to u when showering, very uncomfortable!!! My husband had the continental breakfast & he said that was very good, the people working there were very nice😊 also the location was great!!
5out of 5
by A verified traveller from Madison, WI

Comfortable, Clean, Courteous

Posted 02-Sep-2016
Pros: The salt water spa and pool were an excellent treat. The beds were amazingly comfortable.
Cons: Well .. through no fault of the staff, some pranksters had left our alarm set for midnight. A bit annoying, but not really a big issue.
From the spacious and clean room, to the salt water spa and pool, to the high quality dining in the on-site restaurant, this was one of my favorite places on a very long road trip. The staff were very courteous on every occasion, and efficiently handled check-in and check out (even while a new staff person was being trained). The "continental breakfast" in the morning, was actually much more than that with some hot dishes and fresh fruit complimenting the usual breads, cereals, and pastries. I will be looking for more Kelly Inn's when I travel - an unexpectedly pleasing stay. Thanks.
4out of 5
by A verified traveller from MT

Nice size room for the price

Posted 28-Aug-2016
No lights on outside when we pulled up, so entry was dark. Large clean room with very comfortable beds, love the blackout shade. Pool and hot tub were a nice bonus. Went for breakfast at 9:10 pretty good selection, asked for more biscuits for the gravy and was told there would be no more at breakfast ends at 9:30
4out of 5
by A verified traveller

Posted 27-Aug-2016
The room smelled terrible, old and musty. Everything just seemed outdated.
5out of 5
by A verified traveller

Great service, nice room

Posted 08-Aug-2016
Check in and out were quick and easy, and the desk clerks were helpful and friendly.
3out of 5
by A verified traveller from Minot

Ok Hotel, nothing glamorous.

Posted 06-Aug-2016
Pros: Color scheme was nice, sheets were clean, up-to-date TV that I could hook my xbox up to.
Cons: There needs to be a sign in the eating area about wearing footwear, and adjust the shower curtain rods to allow bit more space.
Location: There were a few restaurants nearby, I remember a Hardees and a Pizz Hut. The Capitol building was very close by as well.
There was no one major thing that was wrong with the hotel. There were several little things that were annoying. There was no shampoo replacement the 2nd night, the towels that I left on the floor (per instructed) didnt get washed one night, that sort of thing. Relatively minor stuff. The bathroom was spacious, but the shower curtain kept catching on me in the shower, because the bar was placed wrong, and epoxied to the wall so you couldnt change it yourself. I'm not exactly a big guy, so I would imagine this would cause more problems for bigger folks than I. Also, the first morning of the stay I went down to grab breakfast, and was scolded by the desk clerk for not wearing my shoes. Not a big deal, and I apologized, commenting that I must have missed the sign stating footwear needed to be worn, and she informed me that "There isnt a sign, you should just know better." So as I said, not a BAD hotel, but I was soured by multiple little things about it.
4out of 5
by A verified traveller

Nice hotel in the capital

Posted 05-Aug-2016
Pros: Tons of parking. Friendly staff.
Cons: Nothing I can think of.
Location: Close to a large mall and downtown Bismarck
Nice large place. The room we had was very nice. Close to downtown and shopping. Also easy access to the highway.
3out of 5
by A verified traveller

Good value

Posted 01-Aug-2016
Pros: The comfortable bed and hot tub (when it was working). The evening front desk clerk was very good.
Cons: Make sure you have a backup plan if the breakfast person doesn't show up for work.
Overall the hotel was good for the price and age of hotel. Was pleased when they gave us a different room because of the traffic noise on the street behind the hotel. I was disappointed there was no breakfast on Saturday morning. I asked at front desk and was told a person didn't show up for work so no breakfast was offered. Was surprised there is no back up plan for these type of situations. We were not offered any type of compensation. The bed was very comfortable in the room. Probably the best sleep I've ever had in a hotel. The hot tub was the perfect temperature and did not have the overwhelming chemical smell you find in so many hotels. However, the timer for the jets was not working on Saturday. The front desk clerk during the day (a guy) on Saturday and Sunday was not very friendly. All others were great!