Ratings based on 326 Verified Reviews

3.9 out of 5
84% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveller from Warwickshire

Friendly & helpful hotel staff

Posted 12-Jul-2017
Pros: Friendly staff
Cons: A refresh of the rooms & general seating area
Location: We enjoyed Gandhi Indian Restaurant 10 mins drive away.
Visit with my family group of 4 with two children 13 & 11. Some areas of the hotel are in need of a refresh and the rooms are just above basic, but the hotel offered very good value overall.
2 out of 5
by A verified traveller from S

Past its use by date

Posted 11-Jul-2017
Cramped room, a place to dump your bags, transport needed
3 out of 5
by A verified traveller from London

Ok for a single night

Posted 09-Jul-2017
Hotel seemed understaffed. Took three tries to get through to front desk on the phone. Check-in slow and inattentive (was asked my name about five times). Room key didn't work. Nobody on reception desk in health suite - gave up after five minutes of waiting. Breakfast chaotic, with not enough plates, rubbish piling up on tables etc. Bed small and pillows uncomfortable. On the plus side, only a short drive from Maidenhead station, and allowed me to check in three hours early.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Perfect stay

Posted 26-Jun-2017
Everything was good but we tried to call reception 3 times to get some toothpaste but no anwser so we had to go request in person
2 out of 5
by A verified traveller

Posted 23-May-2017
Very tired hotel, air con doesn't work, paint peeling off walls and frames, food trodden in to bar floor, dirty cutlery left on floor, stains on carpets, not nice.
5 out of 5
by Syed

This traveller left a rating score only Posted 24-Apr-2017 on Hotels
3 out of 5
by Willian

This traveller left a rating score only Posted 24-Apr-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from scotland

Good hotel with easy train access to London

Posted 21-Apr-2017
Pros: Location was perfect for my needs
Location: It is walking distance to Maidenhead station with easy access to Paddington. The river Thames is worth a visit but the town centre is dull.
Stayed here to visit the place I was born which was in the road opposite. Remember the hotel from many years ago but it does not look tired and the staff were pleasant and efficient. Very comfortable bed. Would recommend for someone wanting to visit this area.
5 out of 5
by A verified traveller

Posted 21-Apr-2017 on Hotels
Friendly, efficient & accommodating staff in a family orientated hotel. All our family from 67 to 2 years old enjoyed our overnight stay and use of swimming pool. Good range of food for breakfast.
2 out of 5
by A verified traveller

noisy night !!

Posted 16-Apr-2017 on Hotels
Below average accommodation for price 115. Executive rooms are not really executive just because they have a nice chair does not make it executive. Was woken up in middle of night between 2.30 and 4.3pm by extremely noisy guests. Nothing wrong with that but hotel did nothing as the noise was going off outside in there lobby and car park.