- Liked: Cleanliness, property conditions & facilities, room comfort
Great apartment poor communication.
Fantastic apartments in great location. One thing that spoilt our stay. We checked in and got shown to our apartment which was fantastic. Only then was we told that the roof top pool and bathing area were out of use. We booked this because of the amazing roof top pool! We were given no notice prior to arrival that the pool would be closed otherwise we would have booked somewhere else with a pool. No alternative was offered to us the lady just said complain to head office. We did this on our return to the UK and we was refunded 15% but all the same we should have been informed of this before our arrival. By the way the pool had been closed since January so plenty of time to inform us.