Our family and a friend's family (4 adults and 4 kids) stayed here over the Labor Day weekend for a fist time visit to Bass Lake. Even though our trip was cut short due to the fires we couldn't have picked a better house or a more amazing owner experience.
The house is modest but upgraded, well decorated, well equipped and extremely clean. The owners have made sure you have everything you will need for your stay there, including separate towels and beach chairs for the lake and even some water toys. Did I mention how clean everything was?
But besides the wonderful experience you get from the house and its proximity to the lake, you get an amazingly considerate and professional owner, named Carlos, who seems to really care about his guests and what happens to them, along with a great property management staff, most notably Brittney. Carlos and Brittney were both very prompt in answering all of our questions as we were planning our trip and helped us fine tune some of the details. I suppose you would expect that as a norm but not all other property owners or managers are this prompt and courteous.
The icing on the cake though was Carlos reaching out on the day of our arrival just to make sure our check-in went well and to see if we needed anything else. The cherry on the icing was the morning of the fires, when Carlos again reached out early to make sure we were okay and both Brittney and Carlos helped us get updated information about the fire and its direction of travel and provided us with the best solution to make sure our families are safe.
We have stayed in many hotels, resorts, and VRBOs in the past but this one was by far the best experience we had despite the disappointment of having to cut it short. Thank you for making it so.
Both of our families would wholeheartedly recommend this property and plan to come back to it as quickly and as often as we can.