Title: Kempinski Hotel Grand Arena Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kempinski Hotel Grand Arena Luxurious slopeside hotel with 3 restaurants ![Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/c9cf8003.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/3a62d448-0f1e-460e-bb2b-5385bf324a2f-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/9aa36063.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/w3837h2559x0y0-a82413fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/w3837h2560x3y3-d235b54f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kempinski Hotel Grand Arena sits in a shopping district with convenient ski-in/ski-out access for downhill enthusiasts. Guests can book facials or hot stone massages at the spa, browse designer stores, and grab coffee at two on-site cafes. 9.4 Exceptional ## Popular amenities - - - Bar - Parking available - Pool - Pet-friendly £148 includes taxes & fees 22 Sept - 23 Sept ## Room options ### Check availability for these dates # Tonight [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/544314f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, City View 8.8 Excellent 10 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains Bathrobes - 387 sq ft - City view - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/544314f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Mountain View 9.6 Exceptional 7 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains Bathrobes - 387 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/w3837h2501x3y1-94b8e27d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, Mountain View ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains Bathrobes - 387 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/w3837h2501x3y1-94b8e27d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, City View 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains Bathrobes - 409 sq ft - City view - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Kempinski-Hotel-Grand-Arena.h1192080.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Kempinski-Hotel-Grand-Arena.h1192080.Hotel-Information) ## About the area Located in Bansko, Kempinski Hotel Grand Arena is in the entertainment district and in the mountains. Bansko Ski Resort and Bansko Gondola Lift are worth checking out if an activity is on the agenda, while those looking for area attractions can visit SkiBansko by Traventuria and Ski Bansko. Take in the nearby slopes with snowboarding and skiing lessons, or try out other outdoor activities such as ice skating and snowshoeing. [Visit our Bansko travel guide](https://www.expedia.co.uk/Bansko.dx6046713) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.82620%2C23.47821&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JeYskYTxSUsuTJxpoHh7S19smoA=) Pirin Street 96, Bansko, 2770 ### What's nearby - Bansko Ski Resort - 1 min walk - 0.0 miles - Bansko Gondola Lift - 5 min walk - 0.3 miles - Vihren - 7 min walk - 0.4 miles - Paisii Hilendarski Historical Center - 17 min walk - 0.9 miles - Ski Bansko - 17 min drive - 5.3 miles ### Getting around - Sofia (SOF) - 140 min drive ### Restaurants - ‪Euphoria - ‬4 min walk - ‪The House - ‬5 min walk - ‪Lobby Bar - ‬1 min walk - ‪Casa Di Papi - ‬7 min walk - ‪STATION Bansko “Coffee & Snacks made with love” - ‬3 min walk ## About this property ### Kempinski Hotel Grand Arena Luxury eco-certified hotel in a shopping district Consider a stay at Kempinski Hotel Grand Arena and take advantage of a free breakfast buffet, a poolside bar and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and a ski shuttle. Treat yourself to a facial, a hot stone massage or a body treatment at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the health club, as well as activities, such as hiking/biking and archery. Free in-room WiFi is available to all guests, along with designer shops on-site and 2 coffee shops/cafes. You'll also find perks such as: - A seasonal outdoor pool and an indoor pool, along with sunloungers and a lifeguard on site - Bike hire, an outdoor tennis court and valet parking (surcharge) - A round-trip airport shuttle (surcharge), babysitting (surcharge) and concierge services - A billiards/pool table, a front desk safe and coffee/tea in reception Room features All 123 rooms have comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, deep-soaking baths and hairdryers - 27-inch LCD TVs with cable channels - Wardrobes/cupboards, balconies and childcare services ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Ski shuttle nearby - Parking on site (EUR 5 per day) - Valet parking on site (EUR 10 per day) - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 2 bars/lounges - 2 coffee shops/cafes - 3 restaurants - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Come Prima Restaurant - Gallery Restaurant - Sushi Bar and Teppanyaki ### Things to do - 24-hour gym - Archery - Bicycle rentals - Billiards/pool table - Children's pool - Designer stores - Downhill skiing - Evening entertainment - Free children's club - Full-service spa - Games - Hiking/biking trails - Indoor pool - Library - Outdoor pool - Outdoor tennis court - Piano - Playground - Sauna - Shopping - Ski passes - Ski storage - Ski-in/ski-out access - Steam room - TV in common areas ### Family friendly - Children's pool - Free children's club - Free supervised activities for children - In-room babysitting - Indoor pool - Laundry facilities - Lifeguards on site - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2,691 square feet of conference space - 4 meeting rooms - Business centre ### Outdoors - Barbecue grill - Garden - In a national park - In the mountains - Pool loungers - Terrace ### Full-service spa - 13 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Bathroom emergency pull cord - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - 5 buildings - 5 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Built in 2005 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Fireplace in lobby - Lifeguards - Locally-owned and organised tours and activities - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu ### Bathroom - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 27-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Laptop workspace - LED lighting - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 3 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night, plus a one-off cleaning fee of EUR 25 Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 10 kg per pet) Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.23 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 180 per person (one-way) - Self-parking fee: EUR 5 per day - Valet parking fee: EUR 10 per day - Pet fee: EUR 20 per pet, per night plus a one-off EUR 25 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from June to October Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the fitness facility Guests under 14 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Arena Grand Hotel Grand Arena Hotel Grand Hotel Arena Hotel Grand Arena Kempinski Grand Arena Kempinski Grand Arena Bansko Kempinski Grand Arena Hotel Kempinski Grand Hotel Arena Kempinski Hotel Grand Arena Kempinski Hotel Grand Arena Bansko Kempinski Hotel Bansko Kempinski Resort Grand Arena Kempinski Grand Arena Bansko Kempinski Hotel Grand Arena Hotel Kempinski Hotel Grand Arena Bansko Kempinski Hotel Grand Arena Hotel Bansko ## Frequently asked questions ### Does Kempinski Hotel Grand Arena have a pool? > Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM. ### How much does it cost to stay at Kempinski Hotel Grand Arena? > As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Grand Arena on 22 Sept 2025 start from £148.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Bansko-Hotels-Kempinski-Hotel-Grand-Arena.h1192080.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Kempinski Hotel Grand Arena pet-friendly? > Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20 per pet, per night. A cleaning fee of EUR 25 also applies. Service animals are exempt from fees. ### How much is parking at Kempinski Hotel Grand Arena? > Self-parking is available for EUR 5 per day. Valet parking is available for EUR 10 per day. ### What time is check-in at Kempinski Hotel Grand Arena? > Check-in begins at 3 PM. Late check-in is available during limited hours. ### What time is check-out at Kempinski Hotel Grand Arena? > Checkout is at noon. ### Does Kempinski Hotel Grand Arena provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 180 per person applies. ### Where is Kempinski Hotel Grand Arena located? > Located in the mountains, this ski-in/ski-out hotel in Bansko is within a 5-minute walk of Bansko Ski Resort and Bansko Gondola Lift, and is convenient for winter sports, such as skiing lessons and snowshoeing. SkiBansko by Traventuria and Vihren are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Expedia's Latest Trends ### Hotels > [MPM Hotel Arsena](https://www.expedia.co.uk/Nessebar-Hotels-MPM-Hotel-Arsena-Ultra-All-Inclusive.h17278980.Hotel-Information) > > [Hotels in Greater London](https://www.expedia.co.uk/Destinations-In-Greater-London.d6046290.Hotel-Destinations) > > [Hostels Windermere](https://www.expedia.co.uk/Windermere-Hostels.d5478-aaHostels.Travel-Guide-Accommodation) > > [Sol Nessebar Palace - All Inclusive](https://www.expedia.co.uk/Nessebar-Hotels-Sol-Nessebar-Palace-All-Inclusive.h1409522.Hotel-Information) > > [Barcelo Valencia Hotel](https://www.expedia.co.uk/Valencia-Hotels-Barcelo-Valencia-Hotel.h1376275.Hotel-Information) > > [Hotel Parasol by Dorobe](https://www.expedia.co.uk/Torremolinos-Hotels-Hotel-Parasol-Garden.h1383459.Hotel-Information) > > [Hotels with smoking rooms in London](https://www.expedia.co.uk/London-Hotels-Hotels-With-Smoking-Rooms.0-0-d178279-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [Aqua Paradise Resort - Hotel & Aquapark - All Inclusive](https://www.expedia.co.uk/Ravda-Hotels-Aqua-Paradise-Resort-Hotel-Aquapark.h57159405.Hotel-Information) > > [Aparthotels Tuscany](https://www.expedia.co.uk/Tuscany-Apart-Hotels.d601686-aaApartHotels.Travel-Guide-Accommodation) > > [Aphrodite Beach Hotel](https://www.expedia.co.uk/Nessebar-Hotels-Aphrodite-Beach-Hotel.h2794153.Hotel-Information) > > [Santa Marina Holiday Village](https://www.expedia.co.uk/Sozopol-Hotels-Santa-Marina-Holiday-Village.h1523184.Hotel-Information) > > [All-Inclusive Hotels in Bali](https://www.expedia.co.uk/Destinations-In-Bali-All-Inclusive-Hotel.0-0-d602651-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Sol Nessebar Bay - All Inclusive](https://www.expedia.co.uk/Nessebar-Hotels-Sol-Nessebar-Bay-All-Inclusive.h1409491.Hotel-Information) > > [Hotel Perla Beach Luxury](https://www.expedia.co.uk/Primorsko-Hotels-Hotel-Perla-Beach-Luxury.h37154278.Hotel-Information) > > [Hotel Kennedy Nova](https://www.expedia.co.uk/Gzira-Hotels-Hotel-Kennedy-Nova.h857836.Hotel-Information) > > [Sol Nessebar Mare](https://www.expedia.co.uk/Nessebar-Hotels-Sol-Nessebar-Mare.h1409475.Hotel-Information) > > [Hotels in Konyaalti](https://www.expedia.co.uk/Konyaalti-Hotels.d6323188.Travel-Guide-Hotels) > > [Hotels in Las Palmas de Gran Canaria](https://www.expedia.co.uk/Las-Palmas-De-Gran-Canaria-Hotels.d2117.Travel-Guide-Hotels) > > [Festa Via Pontica](https://www.expedia.co.uk/Pomorie-Hotels-Festa-Via-Pontica.h2900418.Hotel-Information) > > [Rochestown Park Hotel](https://www.expedia.co.uk/Douglas-Hotels-Rochestown-Park-Hotel.h45665.Hotel-Information) > > [Villas Verona](https://www.expedia.co.uk/Verona-Villas.d6046582-aaVillas.Travel-Guide-Accommodation) > > [The Whittington & Cat](https://www.expedia.co.uk/Hull-Hotels-The-Whittington-Cat.h4508090.Hotel-Information) > > [Pegasus Hotel & Villa](https://www.expedia.co.uk/Fethiye-Hotels-Pegasus-Hotel-Villa.h23011591.Hotel-Information) ### Flights > [Jet2 Birmingham (BHX) to Rome (FCO) flights](https://www.expedia.co.uk/lp/flight-routes/jet2-from-birmingham-to-fiumicino-leonardo-da-vinci-intl/ls/bhx/fco) > > [Flights from Manchester (MAN) to Sion (SIR)](https://www.expedia.co.uk/lp/flights/man/sir/manchester-to-sion) ### Activities > [Things to do in Gardone Riviera](https://www.expedia.co.uk/Things-To-Do-In-Gardone-Riviera.d4312.Travel-Guide-Activities) ### Packages > [Mount Vesuvius](https://www.expedia.co.uk/Mount-Vesuvius-Campania.d6049601.Attraction) > > [Ingham Holidays](https://www.expedia.co.uk/Ingham.d3000443281.Holidays-City-Breaks)