Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
60% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from central calif

Look elsewhere for comfortable sleeping!

Posted 23-Sep-2016
Pros: The mountain views were quite beautiful.
Cons: Heating system needs serious attention and staff should be better trained.
Location: Halfway between Lake Louise and the town of Field, there are lots of hikes and beautiful sights.
We were unable to sleep in this overheated hotel despite turning off the heat in our own room. We noticed that the corridors were also quite warm and that many guests had their windows and doors open. Outside temperatures were 32F but we could never get the room temperature under 80 degrees unless the window was wide open. Unfortunately, highway noise made it impossible to sleep with the window open. When we mentioned this to the clerk in the morning she was unhelpful. After a long discussion she said she would mention it to maintenance, but the problem continued the next night. Thankfully there was a fan in the room which we used, though it seemed ridiculous when it was freezing outside.
3out of 5
by A verified traveller

A tale of two stays

Posted 19-Sep-2016
The lodge is situated just inside the eastern boundary of the Yoho National Park, about a 12-minute drive to Lake Louise. It is among the only hotels or lodges in the area, the next closest being in the village of Fields, over the mountain. First impressions are a little off-putting. It looks old and needing attention, the sort of place that one might ordinarily drive past, were it not for the fact that there are few alternatives in the area. We had occasion to stay here for two consecutive nights in two different rooms (since the same room was not available both nights). The experience was quite different each time. Night #1 we were in the main building, with a King sized bed and not much more in the room. Night #2 we were housed in a separate, newer building, featuring twin beds. Accommodations in the first building are cramped and dated; those in the second are much more spacious and pleasing, although there is a certain amount of shoddy workmanship in improvements to be noted in both settings. Breakfast, on the simple side, was included for both accommodations. The rate was the same for each of the two nights, a bit unfair since the experience in the two facilities is vastly different. Half the rate in the old lodge would have been plenty. Would we stay here again? If it was in the original lodge, we'd consider spending the night in the car instead. If it was in the newer part, probably.
4out of 5
by A verified traveller

Nice Hotel but Trains at Night LOUD!

Posted 09-Sep-2016
Nice hotel, staff friendly, bed comfortable, but trains are very noisy at night and roll by constantly. Very hard to sleep. It is also a bit out of the way. Pay a little more and stay in a quieter hotel.
2out of 5
by A verified traveller from Nevada

Hotel convenient to Lake Louise

Posted 03-Sep-2016
Pros: Convenient.
Cons: A major face lift.
Location: Lake Louise, hiking, biking, sight seeing.
The hotel, while convenient and clean was over priced. It definitely needs a face lift. The restaurant food was good. Breakfast was a bit lacking. Staff were very pleasant.
3out of 5
by A verified traveller from Oregon

Close to Lake Louise and more, but dated facility

Posted 28-Aug-2016
Pros: Location
Cons: Update everything (the mirror in our room was broken); better and more breakfast options
Location: Very close to Lake Louise, Emerald Lake, and the town of Field
The best part of the stay was its location to all the tourist attractions. I think we spent more time looking for a parking space at Lake Louise than the time it took to get there from the hotel. However, it was expensive for what you get. Everything was very dated and really needs refurbishing. Highway noise. Disappointing breakfast with gross coffee and very diluted juice. I'd look for somewhere else to stay the next time we're in the area.
3out of 5
by A verified traveller

Review of Loft B

Posted 26-Aug-2016
Pros: Clean, bright room with a nice view of lake and mountain. The staff is friendly and helpful. Easy to locate.
Cons: Put AC or ceiling fan in the loft.
Location: Nearby Lake Louise (too popular and crowd) and Emerald Lake. Both lakes are beautiful and must see.
Easy to find hotel, right off Hwy 1. Hotel is clean with friendly and helpful staff. Room is clean and bright with good view of the lake and mountain. The only problem is room temperature is too warm. The room has only 1 small window and no air condition. Woke up frequently at night since the bed is located at the loft where the heat rises to.
2out of 5
by A verified traveller

Posted 24-Aug-2016
Suite had poorly controlled heating resulting in cold lower level and overly warm loft where bed was. Heavy traffic outside window all night. Very overpriced for the room. Staff was very friendly and helpful.
4out of 5
by A verified traveller from Danmark

dejligt skihotel også om sommeren

Posted 22-Aug-2016
Pros: stedet, naturen og de venlige personaler
Cons: nej
Location: vi overnattede der bare-så det var et gennemgangshotel. Afstanden til Lake Louise var kort. Kunne komme dertil på ca. 30 minutter.
Hotellet har meget dygtige personaler, enkle, men gode værelser med gode senge. Eneste minus er en larmende trafikeret vej ved foden af hotellet og jernbanen med de km-lange tog.
4out of 5
by A verified traveller from calgary

Quiet clean and comfortable

Posted 22-Aug-2016
I've stayed here twice now with friends for yoho hiking weekends. The staff is always friendly and the hotel is ideally located. The beds and bedding are super comfortable and the rooms are clean, if a little small. The lime green/ neon yellow bathtub's are hilariously entertaining. Perfect location and beautiful views. My only suggestion would be to ensure your hotel has a fridge before you get there and that the hotel should provide a toaster and microwave for those of us that bring food. The continental breakfast is sparse.
3out of 5
by A verified traveller

Good outside view but room is too small

Posted 21-Aug-2016
Room is too small. I have a loft, which only have 1 bath room and no enough room.