Ratings based on 1,699 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
89% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Friendly staff

Posted 09-Feb-2016
I enjoyed my stay because the staff was so helpful and friendly. The room was nice had a great view only had one issue with the key card, it kept deactivating but everything else was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York,New York

It is a nice clean hotel close to the beach

Posted 08-Feb-2016
Pros: It was close to the beach which would be nice in the summer time.
Cons: I think maybe a better t.v
Location: It is on the boardwalk and steps from the beach...cool!
I stayed with my teenage daughter for the weekend because she didn't go on her senior trip to ski, it was cool...we stayed there before and the room was also clean and comfortable...we stayed in room #263 with a king size bed that was very comfortable. I PUT THAT IT IS A 2STAR QUALITY ONLY BECAUSE THERE IS NO POOL OR GAMBLING AND ACTIVITIES...NOT BECAUSE IT IS DIRTY OR BAD.IT IS A NICE CLEAN BASIC HOTEL.
2 out of 5
by A verified traveller from chevy chase md

Terrible managment! Terrible Custumer service !

Posted 08-Feb-2016
The hotel is ok for the price, but stay out the managment is Greek they are so rude and desrepectful, we pay for a non smoking room, and the people next room where smoking a lot , and music was so loud we ask to change room, they did change us , but over charge us with out authorization, they said they had told us from the beginning , when they never did! Who ? Overcharges when you have the right to be moved because it was not our false for people smoking weed!next door! Any ways ! I would not recommend this hotel for the price you can get a better room around ! And with nicer Custumer service... Don't appreciate having to be moving out in the middle of the night and being over charged..., stay away!!!!
3 out of 5
by A verified traveller from New Jersey

My car was damaged while in their valet parking

Posted 18-Jan-2016
Manager denied that the car could have been damaged while in their valet. I checked in at 11:20 pm. and their valet handled the car from that point on. Upon retrieving the vehicle at 11am I discovered a large dent in the rear hatch door.
3 out of 5
by A verified traveller

Customer service is everything

Posted 17-Jan-2016
Better better customer service service better customer service
1 out of 5
by A verified traveller from new jersey

Wouldn't stay in this hotel if it was free!

Posted 03-Jan-2016
Pros: Nothing
Cons: A new front desk staff
TERRIBLE! First, the front desk calls my room to yell at me and that they charged me for having a friend come up to my room for a drink...didn't even stay..No way to treat a guest! The beds are hard as a rock....bugs in the carpet....heat doesn't work.....has a mold smell in the second floor hallway....front desk at check in and check out extremely rude...valet service was extremely prompt...the one positive....Overall....horrible experience....
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Dec-2015
We are like it!!! Nice location on AC boardwalk. Check in took 1 minute . Hotel staff was very helpfull.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Dec-2015
Hotel was ok very close ti everything but bed was very hard (mattress)
1 out of 5
Recommended
for Everyone
by A verified traveller

Very nivel hotel

Posted 11-Dec-2015
I like the experience in good service for the staff I recommended this hotel
4 out of 5
Recommended
for Everyone
by A verified traveller from Port Charlotte, Florida

Enjoyed our stay.

Posted 08-Dec-2015
Pros: Good location. Really liked the self parking.
Cons: Would be nice to have free coffee available in the morning.
Location: Next door to the Tropicana, right on the boardwalk. Very nice.
The room was clean, and the staff very nice, and attentive but not intrusive.