Family Double Room | Down duvets, Select Comfort beds, individually decorated
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Reviews of Hotel Boutique Charlotte

2.5 out of 5
Hotel Boutique Charlotte
274 Calle Álvaro Obregón, Centro, Arandas, JAL

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 40 reviews" "
Rating 8 - Good. 12 out of 40 reviews" "
Rating 6 - Okay. 8 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

LAYLA

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Todo muy bien y muy ordenado, especialmente la receptionista. Me gusto que tenian agua y dulces en mi habitación. Muchas gracias por todo.
Stayed 1 night in Jan 2024

8/10 Good

Francisco

Stayed 1 night in Nov 2023

8/10 Good

Alejandra

Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2023

6/10 Okay

Adolfo

Liked: Cleanliness, staff & service
Disliked: Room comfort
No parking on site. No running hot water had to take a cold shower, apparently you have to ask hotel staff to turn on boiler?? Location is great if you are dropped off. I did find out the following day they do have a remote parking space nearby.
Stayed 2 nights in Mar 2023

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel in Arandas
Good experience overall. The staff was very accommodating and the rooms were clean. I recommend staying here.
Stayed 2 nights in Jan 2021

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable little hotel
Stayed 2 nights in Oct 2020

8/10 Good

Alejandra

Travelled with family and small children
bueno
Stayed 1 night in Mar 2024

4/10 Poor

Bernardo

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Se ponen a platicar en el lobby y se escucha todo al grado que me despertaron temprano por eso, el estacionamiento es de estar abriendo una reja y batallando con acomodar el carro para hacerlo, por 500 pesos más hay mejores opciones la verdad, lo único bueno fue la ubicación.
Stayed 2 nights in Dec 2023

6/10 Okay

Mariana

Travelled with partner
Liked: Cleanliness, staff & service
Sencillo, limpio, cerca de la parroquia, estacionamiento a una cuadra. Es necesario poner más.protecciines en el baño, el piso se vuelve muy resbaloso y causa accidentes
Stayed 1 night in Nov 2023

2/10 Terrible

Ma. Rita

Travelled with family
Disliked: Amenities, property conditions & facilities
No hay elevador y la escalera es muy difícil por su inclinación. El estacionamiento está lejos del hotel y hay que abrir y cerrar uno mismo. En recepción solo hay servicio hasta las 9 de la noche.
Stayed 1 night in Sep 2023

4/10 Poor

Tomas

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Me ostigaron sobre mi hora de llegada, Cuartos pequeños con mal olor y nada de ventilación No tienen aire acondicionado. Super incómodos.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy confortable
Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Stayed 1 night in Jul 2023

6/10 Okay

Cesar

Travelled with partner
Muy pequeño el lugar para el precio que tiene
Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El espacio demasiado reducido en la habitación, se ve muy diferente en las fotografías de promoción no va acorde.
Stayed 1 night in Jun 2023

10/10 Excellent

Natividad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2023

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Solo falta aire acondicionado , la habitación era un horno es esta temporada. No tenía secadora de cabello .
Stayed 2 nights in Jun 2023

8/10 Good

Raquel

Stayed 1 night in Jun 2023

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable, habitación amplia y muy buen wifi ideal para teletrabajo.
Stayed 3 nights in May 2023

6/10 Okay

ruben

Disliked: Cleanliness, property conditions & facilities
Estacionamiento muy lejano, papel para el baño escaso y de pésima caiidad
Stayed 1 night in May 2023

10/10 Excellent

María del Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lindo hotel para pasar la noche.. buen internet, la pantalla, sencillo pero lindo. Si no requieres lujos solo dormir esta muy bien. Bueno como es zona centro si derrepente se escucha. Ruido. En general bien.
Stayed 1 night in May 2023

8/10 Good

Cristian

Stayed 3 nights in Apr 2023

6/10 Okay

Alejandra

Stayed 4 nights in Apr 2023

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación
Stayed 1 night in Apr 2023

6/10 Okay

miguel angel

Travelled with group
Liked: Cleanliness
Esta bien pero tiene muchas reglas innecesarias y el personal de la tarde malo
Stayed 2 nights in Mar 2023

8/10 Good

Oscar

Stayed 1 night in Feb 2023

8/10 Good

Anais

Liked: Cleanliness, staff & service, amenities

2/10 Terrible

hector

8/10 Good

IGNACIO BARAJAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Luis Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio y atención
Stayed 1 night in Jul 2022

8/10 Good

Alejandra

Stayed 1 night in Dec 2021

10/10 Excellent

Patricia Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion fue muy amable y muy tranquilo, muy cómodo.
Stayed 2 nights in Dec 2021
Response from Charlotte Hotel Boutique on 6 Jan 2022
Agradecemos su cmentarios, esperamos volver a recibirlos pronto.

4/10 Poor

Francisco Javier

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
No me agrado la estancia, son solo escaleras y los cuartos les falta mejorar su comodidad, no hay estacionamiento en la hotel, tienes que dejar el automóvil en un lugar apartado. Es muy poco probable que vuelva a reservar en este hotel.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llamé para cancelar me dijeron que no se podía cancelar que lo tenía que hacer por medio de expedia el hotel estaba cerrado después de 15 minutos llegaron con una pipa que porque no había agua no me quisieron hacer la cancelación me dijeron que era en expedia y estoy esperando mi reembolso
Stayed 1 night in Apr 2021