Ratings based on 1,194 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
75% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Liverpool

Great location - Rude Reception Staff + MICE!

Posted 22-Oct-2016
Pros: The location is amazing. Right between Dam Square and Red Light District.
Cons: Mice, Staff, Beds were 2 singles pushed together
Location: Right inbetween RLD and dam Square, amazing location.
After checking in we were sent the long why by staff to our room. After putting our stuff away we found a much quicker way to the reception - However when going down the stairs we saw a mouse which was VERY close to the eating area and what I imagine to be the kitchen. I raised this with reception and the young Asian woman said they must be running away from poison. Sure. After going about our business for the evening we returned and our key cards wouldn't get us into the rooms. I went downstairs and told the same woman who told me I must of put it by my phone to wiped the card and not to do it again. Kind of rude but OK I obliged and went back upstairs. The keycards didn't work again and they had been in my hand the whole time. I went back downstairs again and told a man (As the woman was speaking to another couple). When the man told the woman she frowned and shouted something in either Dutch or Chinese then slammed the cards back down on the counter after scanning a new set. Very Rude.
3out of 5
by A verified traveller from Melbourne, Australia.

Excellent location, right in the centre of Town.

Posted 24-Sep-2016
Pros: Great location, easy access to all restaurants, shops and Amsterdam Central Station.
Cons: Perhaps room air conditioning and certainly a Fridge, but it is Amsterdam and the place to be is anywhere but your Hotel room!
Location: Its near almost in the centre of Amsterdam, what more can I say?
Excellent location, right in the centre of Amsterdam. Very large room however, no air conditioning, no refrigerator and one noisy fan. Nonetheless, comfortable and clean. Unlucky the stay in Amsterdam was on some of the hottest days (+30 celsius) they have had this year.
1out of 5
by A verified traveller from Denbigh, Wales

Disgusting hotel

Posted 05-Sep-2016 on Hotels
Poor hotel, rude reception staff and cleanliness of hotel appalling. Charged one of our guests €550 for a small spillage on carpet without any proof or foundation as to who done it or if could be cleaned. On arrival reception was an absolute mess and dangerous as floor was being relayed. Only thing going for this place is the location otherwise avoid at all costs!!
4out of 5
by A verified traveller from Muscat

Does what it says on the tin.

Posted 21-Aug-2016
We wanted a room for 4 people that didn't cost the earth but was still convenient with kids. This hotel was perfect for that. It is a bit run down and old but the important things work well and we would stay there again. Great location and breakfast is a good deal of you book the day before as it is 7.5 Euros and gives a good start to the day.
3out of 5
by A verified traveller from australia

Great location

Posted 20-Aug-2016
Location is brilliant but is VERy very noisy at night. A great breakfast here. Couldn't fault it. Also catered for gluten free
3out of 5
by A verified traveller

Centrico pero con antros cerca, no estuvo padre

Posted 08-Aug-2016 on Hotels
No dormimos esa noche
1out of 5
by A verified traveller

Nooit meer!!

Posted 26-Jul-2016 on Hotels
Vieze 4 persoons kamer. Alsof er al maanden niet meer was gepoetst!! Alleen de lakens waren schoon!!
3out of 5
by Timothy from Bristol

Posted 12-Jul-2016 on Hotels
Stepping out the hotel room was like stepping into a building site. Very disappointing.
4out of 5
by A verified traveller

Perfetta posizione

Posted 24-Jun-2016
Posizione ottimale in pieno centro a due passi dalla stazione centrale e dalla fermata del tram. Ottimale rapporto qualità_prezzo.
3out of 5
by Ali from Halifax canada

Totally enjoyed the stay

Posted 12-Jun-2016 on Hotels
The place was in the right location for me! However the hotel had no electricity or for more than 7 hours