Ratings based on 1,193 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
75% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Liverpool

Great location - Rude Reception Staff + MICE!

Posted 22-Oct-2016
Pros: The location is amazing. Right between Dam Square and Red Light District.
Cons: Mice, Staff, Beds were 2 singles pushed together
Location: Right inbetween RLD and dam Square, amazing location.
After checking in we were sent the long why by staff to our room. After putting our stuff away we found a much quicker way to the reception - However when going down the stairs we saw a mouse which was VERY close to the eating area and what I imagine to be the kitchen. I raised this with reception and the young Asian woman said they must be running away from poison. Sure. After going about our business for the evening we returned and our key cards wouldn't get us into the rooms. I went downstairs and told the same woman who told me I must of put it by my phone to wiped the card and not to do it again. Kind of rude but OK I obliged and went back upstairs. The keycards didn't work again and they had been in my hand the whole time. I went back downstairs again and told a man (As the woman was speaking to another couple). When the man told the woman she frowned and shouted something in either Dutch or Chinese then slammed the cards back down on the counter after scanning a new set. Very Rude.
3out of 5
by A verified traveller from Melbourne, Australia.

Excellent location, right in the centre of Town.

Posted 24-Sep-2016
Pros: Great location, easy access to all restaurants, shops and Amsterdam Central Station.
Cons: Perhaps room air conditioning and certainly a Fridge, but it is Amsterdam and the place to be is anywhere but your Hotel room!
Location: Its near almost in the centre of Amsterdam, what more can I say?
Excellent location, right in the centre of Amsterdam. Very large room however, no air conditioning, no refrigerator and one noisy fan. Nonetheless, comfortable and clean. Unlucky the stay in Amsterdam was on some of the hottest days (+30 celsius) they have had this year.
4out of 5
by A verified traveller from Muscat

Does what it says on the tin.

Posted 21-Aug-2016
We wanted a room for 4 people that didn't cost the earth but was still convenient with kids. This hotel was perfect for that. It is a bit run down and old but the important things work well and we would stay there again. Great location and breakfast is a good deal of you book the day before as it is 7.5 Euros and gives a good start to the day.
3out of 5
by A verified traveller from australia

Great location

Posted 20-Aug-2016
Location is brilliant but is VERy very noisy at night. A great breakfast here. Couldn't fault it. Also catered for gluten free
1out of 5
by A verified traveller

Nooit meer!!

Posted 26-Jul-2016 on Hotels
Vieze 4 persoons kamer. Alsof er al maanden niet meer was gepoetst!! Alleen de lakens waren schoon!!
3out of 5
by Timothy from Bristol

Posted 12-Jul-2016 on Hotels
Stepping out the hotel room was like stepping into a building site. Very disappointing.
4out of 5
by A verified traveller

Perfetta posizione

Posted 24-Jun-2016
Posizione ottimale in pieno centro a due passi dalla stazione centrale e dalla fermata del tram. Ottimale rapporto qualità_prezzo.
3out of 5
by Ali from Halifax canada

Totally enjoyed the stay

Posted 12-Jun-2016 on Hotels
The place was in the right location for me! However the hotel had no electricity or for more than 7 hours
2out of 5
by A verified traveller from Adelaide

Noisy red light district hotel

Posted 06-Jun-2016
Pros: The staff were nice.
Cons: They need to put in new carpets to get rid of the musty stale smell. Have smaller serves of scrambled eggs and renew with fresh batch to keep them hot
Location: Near the train station. Right in the red light district if that is your thing.
We were very disappointed by this hotel. It was chosen for us by the Travel Agent for its short walk from the train station about 800m. Due to a mix up I booked our room through Expedia to be in the same hotel as our friends. But it was located in the red light district so if your room was overlooking the streets you had the street noise all night long until dawn. If you were near the elevated you had the noise of the revellers returning to their rooms stomping past your room. If you were lucky enough to get a quiet room, it seemed like it's not used or cleaned often enough because it has a musty stale smell that hits you in the face every time you walk in. Very disappointing. Not value for money either as quite expensive to be in the centre of town. Breakfast was not included and was fine for the price but the hot food was cold.
1out of 5
by A verified traveller

Average and overpriced

Posted 05-Jun-2016
Pros: Good location.
Cons: Don't let the basement rooms. They are pretty horrible. Sort out the blocked shower. Staff could be more friendly.
Location: Good location near dam square and the station. Near to palace and both churches. Near to nice places to eat etc.
The hotel was in a good location, near to the train station and Dam Square. However I thought it was too expensive for what it is. We were put in a basement room which was horrible to say the least. Think 80's decor, smell of sewage, right next to the laundry room and not much light. The bathroom was clean though, but was let down by the shower which had a blocked drain. Suffice to say you don't get much for your money in terms of hotels in Amsterdam but I wouldn't stay there again. The staff weren't especially friendly. They did let us leave out bags in the baggage room but all they do is give you a key. There was no receipt or tag system. We did joke that we could take a few bags each and no one would notice!