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Alaqsa Palace Hotel Suites & Apartments

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In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board

Overview of Alaqsa Palace Hotel Suites & Apartments

Alaqsa Palace Hotel Suites & Apartments

3 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationAmman Mall15 min walk
  • Popular LocationTlaa Al Ali Hospital3 min drive
  • Popular LocationEmbassy of Bulgaria4 min drive
  • AirportAmman (AMM-Queen Alia Intl.)41 min drive

Choose dates to view prices

About this area

Amman

Alaqsa Palace Hotel Suites & Apartments is located in Amman. Amman Citadel and Amman Roman Theater are notable landmarks, and travellers looking to shop may want to visit Amman Mall. Hussain Luna Park and Amman Waves are also worth visiting.
Popular Location

What's nearby

  • Amman Mall - 15 min walk
  • Tlaa Al Ali Hospital - 3 min drive
  • Embassy of Taiwan - 4 min drive
  • Embassy of Bulgaria - 4 min drive
  • Mecca Mall - 5 min drive

Getting around

  • Amman (AMM-Queen Alia Intl.) - 41 min drive

Restaurants

  • Rakoon Indian Food - 11 min walk
  • Jabri Restaurant - 11 min walk
  • Reem Al Bawadi Restaurant - 12 min walk
  • Tawaheen al-Hawa - 13 min walk
  • Abu Jbara - 14 min walk

About this property

Alaqsa Palace Hotel Suites & Apartments

3-star hotel near Amman Mall
A business centre, concierge services and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. All 57 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like fridges and microwaves.
Alaqsa Palace Hotel Suites & Apartments offers 57 forms of air-conditioned accommodation with a safe and free newspapers. Fridges and microwaves are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: JOD 5 for adults and JOD 2.5 for children
  • Room service available

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Microwave
  • Oven
  • Fridge
  • Hob

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 1:30 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JOD 5 for adults and JOD 2.5 for children (approximately)
  • Airport shuttle fee: JOD 25 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Alaqsa Palace Hotel Suites Apartments Amman
Alaqsa Palace Hotel Suites Apartments
Alaqsa Palace Suites Amman
Alaqsa Palace Suites
Alaqsa Suites & Apartments
Alaqsa Palace Hotel Suites & Apartments Hotel
Alaqsa Palace Hotel Suites & Apartments Amman
Alaqsa Palace Hotel Suites & Apartments Hotel Amman

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 3 out of 6 reviews
5 - Excellent 50%
Rating 4 - Good. 2 out of 6 reviews
4 - Good 33%
Rating 3 - Okay. 0 out of 6 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 6 reviews
2 - Poor 17%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness
Rooms are dirty, I travel a lot and I always get decent places without paying a fortune, and end up extremely happy with my choices, but I was disgusted and disappointment with this hotel. It wasn't just my room, I have checked 2 other rooms before settling on what I though was the best option. It's just some place have bad room service personal or management that don't clean properly. You can get a much better place for the same price or few bucks more.
Stayed 5 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff and good rooms. We had a great time there.
Stayed 3 nights in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
Very helpful staff. Clean rooms and bathroom. Very good location. Private car park. Very comfortable beds. It could do with an iron and an ironing board.
Stayed 1 night in Aug 2019

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and nice people in reception provided help when we need it.
Stayed 3 nights in Jun 2019