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Overview of Resident City Hotel

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Featured image
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Resident City Hotel

4 out of 5

5.0/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationMEGA Park13 min walk
    Popular LocationZenkov Cathedral7 min drive
    Popular LocationAlmaty Cathedral9 min drive
    AirportAlmaty (ALA-Almaty Intl.)26 min drive

Choose dates to view prices

  • Standard Single Room

    Room amenities

    • 183 sq ft
    • Sleeps 1
    • 1 Large Single Bed
    More details
  • Standard Twin Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Large Single Beds
    More details
  • Luxury Room

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Standard Double Room

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Almaty

Resident City Hotel is located in Almaty. MEGA Park and Central Park of Culture and Leisure are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore 28 Panfilov Heroes Memorial Park and Nedelka Park. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Medeu Stadium.
Popular Location

What's nearby

  • MEGA Park - 13 min walk
  • Zenkov Cathedral - 7 min drive
  • Almaty Cathedral - 9 min drive
  • 28 Panfilov Heroes Memorial Park - 10 min drive
  • Almaty Opera House - 13 min drive

Getting around

  • Almaty Station - 7 min walk
  • Almaly - 13 min drive
  • AirportAlmaty (ALA-Almaty Intl.) - 26 min drive

Restaurants

  • Le Grill Panorama — 1 min walk
  • Topkapi — 1 min walk
  • China Town - 4 min walk
  • Govinda's - 5 min walk
  • The Old English Pub Almaty - 8 min walk
View in a map

About this property

Resident City Hotel

4-star hotel with 2 restaurants and fitness centre
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 coffee shops/cafés, 24-hour room service and conference space. All 86 soundproofed rooms feature free WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and Smart TVs. Housekeeping is available on request.
Resident City Hotel offers 86 forms of accommodation with minibars and a safe. Smart televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants and 3 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Russian
  • Turkish

Business services

  • 1 meeting room
  • Conference space (807 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Climate control (heating)

Bathroom

  • Bathrobes
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 100-cm smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Chef
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 7 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Day (1 January) Gala Dinner per adult: KZT 25000
  • New Year's Day (1 January) Gala Dinner per child: KZT 13000 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: KZT 7000 per vehicle (one-way)
  • Airport shuttle fee per child: KZT 0 (roundtrip), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Resident City Hotel Hotel
Resident City Hotel Almaty
Resident City Hotel Hotel Almaty

Frequently asked questions

Can I cancel my reservation for free at Resident City Hotel and receive a full refund?
Yes, Resident City Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Resident City Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Resident City Hotel?
As of 27 Feb 2021, prices found for a 1-night stay for 2 adults at Resident City Hotel on 28 Feb 2021 start from £35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Resident City Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Resident City Hotel?
Self-parking is free at this property.
What time is check-in at Resident City Hotel?
Check-in is from 2:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Resident City Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Resident City Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of KZT 7000 per vehicle applies.
Where is Resident City Hotel located?
Situated in Almaty, this hotel is within 1 mile (2 km) of MEGA Park and Zenkov Cathedral. Almaty Cathedral and 28 Panfilov Heroes Memorial Park are also within 2 miles (3 km). Almaty Station is 7 minutes by foot and Almaly is 28 minutes.
5.0
Exceptional
Rating 5 - Excellent. 3 out of 3 reviews
5 - Excellent 100%
Rating 4 - Good. 0 out of 3 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 3 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 3 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 3 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.5/5

Staff & service

5.0/5

Amenities

5.0/5

Property conditions & facilities

5/5 Excellent

Stayed 5 nights in Dec 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
I will definitely recommend this hotel as the best one in Almaty. I want to thank all staff for high level of professionals from house keepers to front desk administrator. Extremely happy with my stay. Thank you
Stayed 4 nights in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично
Современный свежий Отель , удобно расположенный с красивым видом с ресторана на верхнем этаже
Stayed 3 nights in Jan 2021

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