Ratings based on 554 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Montauban

Très plaisant

Posted 12-Nov-2016
Pros: La piscine intérieure vu la saison
Cons: Jaccuzi ne fonctionne pas, Sauna un peu petit
Location: Plage Coelho
Balcon agréable, Belle salle de bain, Très bonne literie. Petit déjeuner copieux, varié, pour tous les goûts.
3out of 5
by A verified traveller

Renovation work spoilt our stay.

Posted 11-Nov-2016
Pros: Staff, location.
Cons: Advance notification of major works.
Pool was being renovated. Noise and dust all day long. Couldn't use the outdoor space despite great weather. Hotel should not be open during major works like this. We only had 3 nights and got no respite....
5out of 5
by A verified traveller from manchester

Posted 09-Nov-2016
Pros: Everything was lovely, we where a group of 20-25 age group ( probably the youngest group). Everyone was helpful and friendly, both the staff and other guests
Cons: Anlot of facilities and good wifi. Close enough to town, about 7-10 mins drive. 10 min drive to the beach. Shuttle bus provided to different activities fantastic
Location: Good
5out of 5
by A verified traveller from São Paulo/SP - Brasil

Estadia prolongada

Posted 06-Nov-2016
Pros: O atendimento é excelente, o hotel é lindo: tudo muito bem cuidado e limpo; a comida é excelente, café da manhã fabuloso, música ao vivo todas as noites, wifi excelente. Tinha reservado por seis dias e resolvi prolongar por mais 3. Saí de lá e fui para Lisboa e então notei que havia esquecido o carregador do meu lap top. Entrei em contato com eles pelo facebook, já que não estava conseguindo ligar e, rapidamente, tive resposta. Em dois dias, recebi a encomenda no hotel em que me hospedei em Lisboa. Eles me enviaram o carregador antes mesmo de eu passar os dados do cartão, para débito dos custos da postagem. Fioquei impressionada com a rapidez, atenção e eficiência.
Cons: Meu único senão é quanto à localização ditante do centro e isso dificulta para quem está sem carro. Mas, todas as boas coisas do hotel e, especialmente, a atenção com o cliente supera esse ponto negativo. Voltaria a me hospedar lá e indicaria, com certeza, para outros viajantes.
Location: Muitos restaurantes próximos. 3 ou 4 praias não muito próximas, mas possíveis de se ir a pé ou com a Van do hotel.
4out of 5
by A verified traveller from São Paulo-SP

Uma estadia com conforto.

Posted 29-Oct-2016
Pros: Quarto grande, impecável todos os dias. Restaurante excelente, bar maravilhoso, preços razoáveis, atendimento muito bom. Equipe de funcionários super simpática e atenciosa. Van disponível para transporte para o centro ou para a praia da Galé, todos os dias, exceto fim de semana. A piscina é muito linda e confortável. Exceto dois ou três itens abaixo listados, o hotel é excelente, muito confortável, agradável e com muito bom atendimento;
Cons: Muito distante do Centro e das praias. A van só atende durante a semana: se atendesse também nos fins de semana e aumentasse as idas e voltas em mais uma vez, ao menos para a Galé (leva às 11h30 e só busca às 17h30), seria melhor. Poderia haver mais informações espontâneas ao turista que chega (porque muitas vezes o hóspede nem sabe o que perguntar) acerca dos passeios, das praias, das localidades para conhecer, enfim, de tudo o que a cidade tem a oferecer - e é muita coisa! Eu nem sabia direito o que procurar e no fim, descobri muitas coisas, lugares e passeios e praias que poderia ter conhecido, se tivesse sabido antes, inclusive algumas relativamente próximas ao hotel. Acho que o hotel poderia - e deveria - informar ao hóspede que chega acerca das oportunidades de passeios, para que ele possa se programar e aproveitar ao máximo sua estadia. Se, ao invés de entregar uma porção de folhetos de propaganda, dessem mais informações pessoais, explicassem e sugerissem passeios, de acordo com o perfil do hóspede, seria um diferencial muito importante. Para quem não vai estar de carro, a localização é um problema.
Location: O hotel está numa região distante e erma, mas com muitos restaurantes.Há algumas praias bem próximas para se conhecer e onde é possível ir caminhando.
5out of 5
by A verified traveller from UK

WHY DID I NEVER COME HERE BEFORE!

Posted 06-Oct-2016
Pros: In a quite culdesac this splendid hotel with its quality rooms, facilities (pool, restaurant, bar, music) etc., was so pleasant.
Cons: There was nothing I did not like about this hotel it was near as perfect.
Location: Drive to Albufera, rowdy British holiday haunts but then also lovely laid back Lagos and Tavira. Also right by motorway for Espana and Lisbon.
4out of 5
by A verified traveller from Burnley

Nice hotel close to beach

Posted 25-Sep-2016
Great break in a great location with really good restaurants/beach bars in close proximity.
5out of 5
by A verified traveller from Lancashire

Too short a stay

Posted 24-Sep-2016
Pros: Staff were pleasant, experienced and professional. Cleanliness was excellent and the hotel had everything on site for a short break.
Cons: Beds could be little softer.
Location: A car or use of the free shuttle is needed to venture into Albufeira or the beaches. Local restaurants are about 15-min walk from the hotel.
The hotel was perfect for a short break of 5 days. It has a modern feel with very pleasant and plentiful staff, excellent facilities and spotlessly clean. Catering is obviously on a large scale but breakfast was varied with a plentiful choice of English style cooked and continental. Food was turning over regularly and the tea, coffee and fruit juice was surprisingly good from vending machines. It is all help-yourself but staff were around to help,if needed. The hotel itself is a little off the beaten track but free shuttles are available to take you either to Albufeira or the local beach. Dinner is available each evening and is mainly mediterranean with variations each night. The price was about 22.5 euros each night for 3 courses. It was excellently presented on a buffet basis and staff were available to take drink orders from the wine list. The dining area can get crowded but is no problem if you are happy to sit close to other couples. There is a choice of local restaurants all within a 15-min walk if you want something different. The hotel was busy with a good mix of guests, mostly couples and small groups. There was a large pool with separate bar during the day and poolside seating was plentiful with shaded areas if needed. It was our first visit to Portugal and the hotel and location exceeded our expectations. I'm sure I could find some fault but not for the price we paid. We would definitely come again.
4out of 5
by A verified traveller from London

Hotel Baia Grande, Portugal

Posted 19-Sep-2016
Pros: The large room and pool area and the free WIFI in the rooms.
Cons: AC in communal areas needs improving; WIFI needs boosting. They should consider double beds in twin rooms and having tea/coffee facilities in rooms.
Location: Location was more remote than we anticipated. Albufeira and the Marina are only 10-20 mins away by taxi but too far to walk.
A nice hotel. The staff were friendly and helpful. The pool area was lovely and the bedrooms/bathroom were very large. Plenty of space. Restaurant and bar area not particularly large, but nicely set up. AC worked well in the rooms but the reception/bar/restaurant were too hot. The staff maintained the AC was on but it was hard to feel the effect of it in the communal areas. The hotel was experiencing problems with their WIFI so it was definitely patchy for the first few days we were there. Also, drinks/food from pool bar were expensive and you couldn't buy drinks in the hotel shop. A bit of a con in my opinion. The breakfast buffet was fine - although it was the same thing every day. Word of warning though - don't drink the coffee - it was awful!! So bad, that I saw several people had brought their own instant coffee to make at breakfast. The evening buffet was not nice - do not recommend at all. The beds were very, very hard. I know why hotels go for this sort of bed, but I found it very uncomfortable. They were also single beds (we were in a twin room). The room was so huge it could have easily accommodated double beds - can't see why the hotel doesn't have them... The hotel provided a free shuttle service into town and one of the local beaches. This is very helpful as the hotel is in a fairly remote location. There were no bars or shops nearby. Nearest mini-mart was 10-15 mins walk away. Three restaurants within 10-15 mins walk - all good.
5out of 5
by A verified traveller from chambery

excellent hotel

Posted 16-Sep-2016
Pros: piscines
Cons: mettrez le sauna en marche serait un plus
superbe hotel avec tout le confort superbe hotel avec tout le confort