Zafiro Palace Alcudia

Photo gallery for Zafiro Palace Alcudia

Primary image
2 indoor pools, 10 outdoor pools, pool umbrellas, pool loungers
2 indoor pools, 10 outdoor pools, pool umbrellas, pool loungers
2 indoor pools, 10 outdoor pools, pool umbrellas, pool loungers
Terrace/patio

Overview of Zafiro Palace Alcudia

Zafiro Palace Alcudia

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
C/ Camí Real al Moll, 2, Puerto de Alcudia, Alcudia, Mallorca, 7400

Explore the area

  • Popular LocationAlcudia Beach6 min walk
  • Popular LocationAlcudia Port9 min walk
  • Popular LocationRoman Remains of Pollentia2 min drive
  • AirportPalma de Mallorca (PMI)53 min drive

Choose dates to view prices

About this area

Alcudia

Located in Alcudia, Zafiro Palace Alcudia is near the beach. Xara Gate and Roman Remains of Pollentia are notable landmarks, and if an activity is on the agenda, visit Alcudia Port. Travelling with kids? Consider Hidropark and Karting Can Picafort. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with horse riding and hiking/biking trails.

What's nearby

  • Alcudia Beach - 6 min walk
  • Alcudia Port - 9 min walk
  • Xara Gate - 20 min walk
  • Roman Remains of Pollentia - 2 min drive
  • Ca’n Torró - 7 min drive

Getting around

  • Inca Station - 20 min drive
  • Palma de Mallorca (PMI) - 51 min drive

Restaurants

  • La Casa Gallega - 8 min walk
  • The Wine Side - 8 min walk
  • Como en Casa - 8 min walk
  • Dulcinea - 8 min walk
  • Sa Roqueta Wine & Food - 8 min walk

About this property

Zafiro Palace Alcudia

5-star, family-friendly hotel near Alcudia Port
Along with 5 restaurants, this hotel has 2 indoor pools and 10 outdoor pools. Free WiFi in public areas and free self parking are also provided. Additionally, a full-service spa, 2 bars/lounges and a health club are on-site.
Zafiro Palace Alcudia offers 369 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. 10 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zen, Wellness & Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Zafiro Palace Alcudia are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Land activities

Fitness facilities

Languages

Catalan, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 22-28 for adults and EUR 11-14 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Market
  • El Pórtico
  • El Olivo
  • Tastes & Sushi
  • La Veranda

Things to do

  • 2 indoor pools
  • 10 outdoor pools
  • Aerobics classes
  • Bike rentals
  • Bike cleaning
  • Bike repair services
  • Bike shop
  • Bike storage
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • 2 indoor pools
  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Egyptian cotton sheets
  • Heating
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Minibar
  • Hob

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 7 November and 24 February.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 4.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between EUR 22 and EUR 28 for adults, and EUR 11 and EUR 14 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 4.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Viva Zafiro Alcudia Hotel
Viva Zafiro Hotel
Viva Zafiro Alcudia
Viva Zafiro
Viva Zafiro Alcudia Majorca, Spain
Viva Zafiro Alcudia & Spa Majorca Spain
Zafiro Palace Alcudia Hotel
Zafiro Palace Hotel
Zafiro Palace
Viva Zafiro Alcudia Spa
Zafiro Palace Alcudia ex Viva Zafiro Alcudia Spa
Zafiro Palace Alcudia Spa ex Viva Zafiro Alcudia Spa
Zafiro Palace Alcudia Hotel
Zafiro Palace Alcudia Alcudia
Zafiro Palace Alcudia Hotel Alcudia

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 278 out of 424 reviews
5 - Excellent 66%
Rating 4 - Good. 106 out of 424 reviews
4 - Good 25%
Rating 3 - Okay. 26 out of 424 reviews
3 - Okay 6%
Rating 2 - Poor. 10 out of 424 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 424 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel itself is nice, although I would rate it as a 4 star, not 5 star. The gym is basic, lacking in service when you need it. I often train and water was unavailable. No shops onsite, apart from a coffee shop. Lovely grounds/pools and great for kids, but what really let’s the hotel down is its customer service (not all employees, some were very helpful, especially at reception) and it’s room service for the very few times when you do need it. Additionally, you cannot call room service, housekeeping directly and will always have to go through reception and as you can appreciate, at busy times, this becomes a challenge. Better room service, customer service and more on site amenities, would bring this hotel to 5 star standards. Given the prices they charge, this would be fair ask, in my opinion.
Stayed 8 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms a plus Pools excellent Our family was very happy with the resort
Stayed 6 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Family resort
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
My family and I had a truly wonderful stay at this hotel and the staff went out of their way to make it enjoyable. We highly recommend this hotel!
Stayed 7 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
grosse aber übersichtliche Anlage. div. Einzelgebäude. Ruhig. sehr gute Lage. gepflegter Aussenraum. Zutritt mit Badgesystem unkompliziert. wenig Rückzugsorte im Aussenraum (nur an den div. pools). Bett zu hart. Bettwäsche mit 3 Laken mühsam
Stayed 5 nights in Oct 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the Level Club
Stayed 1 night in Oct 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Stayed 1 night in Oct 2021