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Beach nearby, white sand, sun-loungers, beach umbrellas
2 indoor pools, 10 outdoor pools, pool umbrellas, pool loungers
2 indoor pools, 10 outdoor pools, pool umbrellas, pool loungers
2 indoor pools, 10 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.5/5 Wonderful
405 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationAlcudia Port6 min walk
Popular LocationXara Gate18 min walk
Popular LocationRoman Remains of Pollentia2 min drive
AirportPalma de Mallorca (PMI)47 min drive

Choose dates to view prices

  • Junior Suite

    4.6/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite
  • Junior Suite (Penthouse)

    4.8/5 guest room rating

    Room amenities

    • 926 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (Penthouse)
  • Suite

    5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite
  • Suite (Penthouse)

    Room amenities

    • 1216 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (Penthouse)
  • Family Suite

    Room amenities

    • 807 sq ft
    • Sleeps 6
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite
  • Family Suite (Penthouse)

    Room amenities

    • 1378 sq ft
    • Sleeps 6
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (Penthouse)
  • Junior Suite, Pool View

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite, Pool View
  • Junior Suite (Swim Up)

    5/5 guest room rating

    Room amenities

    • 732 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (Swim Up)
  • Junior Suite (1 Person)

    5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 1
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (1 Person)
  • Suite (Swim up)

    Room amenities

    • 958 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (Swim up)
  • Junior Suite (2 adults + 1 child)

    5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (2 adults + 1 child)
  • Junior Suite (2 adults + 2 children)

    3.8/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (2 adults + 2 children)
  • Junior Suite (3 adults + 1 child)

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (3 adults + 1 child)
  • Junior Suite (Swim Up, 2 Adults + 1 child)

    Room amenities

    • 732 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (Swim Up, 2 Adults + 1 child)
  • Junior Suite, Pool View (2 adults + 1 child)

    Room amenities

    • 474 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite, Pool View (2 adults + 1 child)
  • Junior Suite, Pool View (2 adults + 2 children)

    5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite, Pool View (2 adults + 2 children)
  • Junior Suite, Pool View (3 adults + 1 child)

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite, Pool View (3 adults + 1 child)
  • Junior Suite (Swim Up, 2 Adults + 2 children)

    Room amenities

    • 732 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (Swim Up, 2 Adults + 2 children)
  • Junior Suite (Swim Up, 3 Adults + 1 child)

    Room amenities

    • 732 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (Swim Up, 3 Adults + 1 child)
  • Junior Suite (Penthouse, 2 Adults + 1 child)

    Room amenities

    • 926 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (Penthouse, 2 Adults + 1 child)
  • Junior Suite (Penthouse, 2 Adults + 2 children)

    Room amenities

    • 926 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (Penthouse, 2 Adults + 2 children)
  • Junior Suite (Penthouse, 3 Adults + 1 child)

    Room amenities

    • 926 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite (Penthouse, 3 Adults + 1 child)
  • Suite (2 adults + 1 child)

    Room amenities

    • 474 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (2 adults + 1 child)
  • Suite (2 adults + 2 children)

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (2 adults + 2 children)
  • Suite (3 adults + 1 child)

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (3 adults + 1 child)
  • Suite (Swim up, 2 adults + 1 child)

    Room amenities

    • 958 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (Swim up, 2 adults + 1 child)
  • Suite (Swim up, 2 adults +2 children)

    Room amenities

    • 958 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (Swim up, 2 adults +2 children)
  • Suite (Swim up, 3 adults + 1 child)

    Room amenities

    • 958 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (Swim up, 3 adults + 1 child)
  • Suite (Penthouse, 2 adults + 1 child)

    Room amenities

    • 926 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (Penthouse, 2 adults + 1 child)
  • Suite (Penthouse,2 adults+2 children)

    Room amenities

    • 1216 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (Penthouse,2 adults+2 children)
  • Suite (Penthouse, 3 adults + 1 child)

    Room amenities

    • 1216 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (Penthouse, 3 adults + 1 child)
  • Family Suite (3 Adults + 1 child)

    Room amenities

    • 807 sq ft
    • Sleeps 4
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (3 Adults + 1 child)
  • Family Suite (3 Adults + 2 children)

    Room amenities

    • 807 sq ft
    • Sleeps 5
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (3 Adults + 2 children)
  • Family Suite (3 Adults + 3 children)

    Room amenities

    • 807 sq ft
    • Sleeps 6
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (3 Adults + 3 children)
  • Family Suite (4 Adults + 1 child)

    Room amenities

    • 807 sq ft
    • Sleeps 5
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (4 Adults + 1 child)
  • Family Suite (4 Adults + 2 children)

    Room amenities

    • 807 sq ft
    • Sleeps 6
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (4 Adults + 2 children)
  • Family Suite (5 Adults + 1 child)

    Room amenities

    • 807 sq ft
    • Sleeps 6
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (5 Adults + 1 child)
  • Family Suite (Penthouse, 3 Adults + 1 child)

    Room amenities

    • 1378 sq ft
    • Sleeps 4
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (Penthouse, 3 Adults + 1 child)
  • Family Suite (Penthouse, 3 Adults + 2 children)

    Room amenities

    • 1378 sq ft
    • Sleeps 5
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (Penthouse, 3 Adults + 2 children)
  • Family Suite (Penthouse, 3 Adults + 3 children)

    Room amenities

    • 1378 sq ft
    • Sleeps 6
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (Penthouse, 3 Adults + 3 children)
  • Family Suite (Penthouse, 4 Adults + 1 child)

    Room amenities

    • 1378 sq ft
    • Sleeps 5
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (Penthouse, 4 Adults + 1 child)
  • Family Suite (Penthouse, 4 Adults + 2 children)

    Room amenities

    • 1378 sq ft
    • Sleeps 6
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (Penthouse, 4 Adults + 2 children)
  • Family Suite (Penthouse, 5 Adults + 1 child)

    Room amenities

    • 1378 sq ft
    • Sleeps 6
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsFamily Suite (Penthouse, 5 Adults + 1 child)
  • Junior Suite, Pool View (1 Person)

    Room amenities

    • 474 sq ft
    • Sleeps 1
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite, Pool View (1 Person)

About this area

Alcudia

Located in Alcudia, Zafiro Palace Alcudia is near the beach. Xara Gate and Roman Remains of Pollentia are notable landmarks, and if an activity is on the agenda, visit Alcudia Port. Travelling with kids? Consider Hidropark, or check out an event or a game at Plaza de Toros. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Visit our Alcudia travel guide
Map
Popular Location

What's nearby

  • Alcudia Port - 6 min walk
  • Xara Gate - 18 min walk
  • Ca’n Torró - 20 min walk
  • Roman Remains of Pollentia - 2 min drive
  • San Jaume Church - 6 min drive

Getting around

  • Inca Station - 20 min drive
  • Palma de Mallorca (PMI) - 47 min drive

Restaurants

  • The Market — 1 min walk
  • El Pórtico — 1 min walk
  • New Cacao - 7 min walk
  • La Casa Gallega - 8 min walk
  • The Wine Side - 8 min walk

About this property

Zafiro Palace Alcudia

5-star, family-friendly hotel, walk to Alcudia Port
Along with 5 restaurants, this hotel has 2 indoor pools and 10 outdoor pools. Free WiFi in public areas and free self parking are also provided. Additionally, a full-service spa, 2 bars/lounges and a health club are on-site. All 369 rooms boast deep soaking bathtubs, and offer free WiFi and memory foam beds. 24-hour room service and microwaves are standard, as are LCD TVs with satellite channels.
Zafiro Palace Alcudia offers 369 forms of air-conditioned accommodation with minibars and espresso makers. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

10 the outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a waterslide, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zen, Wellness & Spa has 2 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Zafiro Palace Alcudia are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Land activities

Fitness facilities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 22-28 for adults and EUR 11-14 for children
  • All buffet and à la carte meals, snacks and beverages included
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 indoor pools
  • 10 outdoor pools
  • Aerobics classes
  • Bike hire
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • 2 indoor pools
  • 10 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • German
  • Spanish

Business services

  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Egyptian cotton sheets
  • Heating
  • Linens
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Minibar
  • Hob

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 4 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 22 and EUR 28 for adults, and EUR 11 and EUR 14 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Viva Zafiro Alcudia Hotel
Viva Zafiro Hotel
Viva Zafiro Alcudia
Viva Zafiro
Viva Zafiro Alcudia Majorca, Spain
Zafiro Palace Alcudia Hotel
Zafiro Palace Alcudia Alcudia
Zafiro Palace Alcudia Hotel Alcudia

Frequently asked questions

Can I cancel my reservation for free at Zafiro Palace Alcudia and receive a full refund?
Yes, Zafiro Palace Alcudia offers free cancellation on select room rates, because flexibility matters! Please refer to Zafiro Palace Alcudia cancellation policy on our site for more details about any exclusions or requirements.
Does Zafiro Palace Alcudia have a pool?
Yes, this property has 2 indoor pools, 10 outdoor pools and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Zafiro Palace Alcudia?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Is this property all-inclusive?
Some rate plans available at this property are all-inclusive.
Where is this property located?
This family-friendly Alcudia hotel is located by the sea, within 1 mi (2 km) of Alcudia Port, Xara Gate and San Jaume Church. Roman Remains of Pollentia is 1.3 mi (2.1 km) away.

Guest reviews

Overall score and ratings for Zafiro Palace Alcudia

4.5
Wonderful
5 - Excellent
263
4 - Good
104
3 - Okay
24
2 - Mediocre
10
1 - Poor
4
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great spacious rooms and pool area options, had a lovely lunch overlooking pool area. Staff v friendly and helpful. Great location

Stayed 4 nights in May 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was excellent. Only thing I would say the children’s area is for more for older children. We can take the younger toddlers as we did but have to supervise them carefully to ensure they only climb up to where they can manage!

Stayed 4 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2019