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Holiday Inn Express Albany Downtown, an IHG Hotel

Photo gallery for Holiday Inn Express Albany Downtown, an IHG Hotel

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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Holiday Inn Express Albany Downtown, an IHG Hotel

Holiday Inn Express Albany Downtown, an IHG Hotel

2.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
300 Broadway, Albany, NY, 12207

Explore the area

  • Popular LocationHudson River Way6 min walk
  • Popular LocationDestroyer Escort Historical Museum7 min walk
  • Popular LocationTimes Union Center7 min walk
  • AirportAlbany, NY (ALB-Albany Intl.)16 min drive

Choose dates to view prices

About this area

Albany

Located in Albany, Holiday Inn Express Albany Downtown, an IHG Hotel is in the city centre and near the airport. Travellers eager for a bit of culture can stop by Palace Theater, while those who have shopping on the agenda may want to visit Colonie Center Mall and Crossgates Mall. Destroyer Escort Historical Museum and USS Slater are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Hudson River Way - 6 min walk
  • USS Slater - 6 min walk
  • Destroyer Escort Historical Museum - 7 min walk
  • Times Union Center - 7 min walk
  • Albany Riverfront Park - 8 min walk

Restaurants

  • Parish Public House - 3 min walk
  • Jack's Oyster House - 5 min walk
  • La Serre - 6 min walk
  • Stagecoach Coffee - 7 min walk
  • Emmanuel Thai Restaurant - 8 min walk

Getting around

  • Albany-Rensselaer Station - 19 min walk
  • Albany, NY (ALB-Albany Intl.) - 16 min drive

About this property

Holiday Inn Express Albany Downtown, an IHG Hotel

Albany hotel in Downtown Albany, walk to Times Union Center
A fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. All 135 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and microwaves. Guests will also find coffee makers, free weekday newspapers and free local calls.
Holiday Inn Express Albany Downtown, an IHG Hotel offers 135 forms of air-conditioned accommodation with a safe and coffee/tea makers. 43-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Free on-the-go breakfast available daily 7 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Renovated entire property – March 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 18 2021 to December 31 2021 (dates subject to change):
  • Daily housekeeping
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Albany Downtown
Holiday Inn Express Hotel Albany Downtown
Albany Holiday Inn
Holiday Inn Express Albany - Downtown Hotel Albany
Holiday Inn Express Albany Downtown Hotel
Holiday Inn Express Albany Downtown
Holiday Inn Express Albany Downtown, an IHG Hotel Hotel
Holiday Inn Express Albany Downtown, an IHG Hotel Albany
Holiday Inn Express Albany Downtown, an IHG Hotel Hotel Albany

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 399 out of 975 reviews
5 - Excellent 41%
Rating 4 - Good. 359 out of 975 reviews
4 - Good 37%
Rating 3 - Okay. 141 out of 975 reviews
3 - Okay 14%
Rating 2 - Poor. 45 out of 975 reviews
2 - Poor 5%
Rating 1 - Terrible. 31 out of 975 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super friendly staff. It was our 2nd time staying at this property. We will be back.
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I got what I paid for. The pool was off the lobby and the smell in the lobby was very strong.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks! Everyone was friendly and helpful. Room was clean, the A/C didn't adjust well, but it was still comfortable. Thank you!
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with partner
Liked: Amenities
I liked the room was comfortable, the hall way smelled. Staff could be more presentable and attentive.
Stayed 2 nights in Oct 2021

2/5 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staffs were nice and friendly. The area feels unsafe and odor in elevator and bedrooms were terrible.
Stayed 1 night in Oct 2021