I had stayed a night at this hotel before and it seemed good (late check-in, early check out).
The hotel itself is very nice looking, you get water in the room everyday, the staff are nice but not helpful. (They literally didn’t resolve any of my issues- they were just nice that’s it)
The breakfast is very limited so chances of getting the order wrong are slim - on one day, it took them 1hr to bring my breakfast out (croissant and scrambled eggs) and when they brought it out, not only was it the wrong thing, they also didn’t apologise for bringing it late. When I complained to the assistant manager he said they had run out that’s why I was given something else (with telling me or explain to me why my food was late prior to complaining.) the assistant manager promised a compensation but nothing was offered.
The AC in the room also stopped working so I slept in the heat for 2 days. They did offer a room change at about 8pm (I had reported the AC at about 10:45am) but there was no point as I was on my way out to be back for 12:30am and checking out the next morning. It didn’t make any sense to move rooms at that time