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Great Northern Hotel, a Tribute Portfolio Hotel, London - London Hotels
Rating: 5.0 Stars
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Great Northern Hotel, a Tribute Portfolio Hotel, London

King's Cross St Pancras Station, London - Map
 
 
"Lovely rooms, serious maintenance issues "
The rooms are beautiful, thoughtfully designed, v comfortable. Wonderfully comfy bed and pillows. Room service food excellent, and lots of free/cheap extras in the room and the hallway pantry. Though some of the staff were the usual surly London types, others were really lovely and considerate. They do nice little things like print out your boarding pass for you and bring it to your room! The staff responded instantly, late at night, when my tv didn't work, and helped me move to an upgraded room. So far so good. But the plumbing in the new room smelled awful -- like a sewer. When I mentioned it, they didn't seem surprised and sent someone who somehow made the bathroom smell good, but only for an hour or so, after which the overpowering smell returned. The bathroom had proper double doors and with them firmly closed there was no smell in the room (just in the bathroom). Still, this was unacceptable, especially in an otherwise lovely place that charges a lot.
Traveller from philadelphia
Located in London City Centre, this luxury hotel is within 1 mi (2 km) of KoKo London, British Library, and University of …More

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