Compare and book 4 Star hotels in New Malden, London

"Hotel is in a great location, close to the underground, cafes, restaurants and museums. Rooms and elevators are small and carpet needs an upgrade. I would stay here again!"

"Excellent location with dramatic views. "

"Staff was very attentive and accommodating. The hotel was experiencing a leaking roof that was coming through to the lobby but the situation was being handled with little disruption to the guest "

"Very convenient for Heathrow"

"Great location! Excellent service"

"Originally, our stay didn't start well, the bathroom hadn't been cleaned, a big clump of hair in the shower! After speaking to a woman on reception ( 3 times) we finally spoke to the manager of the hotel, who was polite, helpful & gorgeous! He kindly upgraded us to a 1 bed suite, it was a perfect experience after the initial hiccup. Will definitely stay here again when visiting london. Beautiful room, close to the Savoy theatre, i cannot praise the helpful manager enough. We enjoyed a swim on our departure day, great little pool we thoroughly enjoyed our stay, 5 stars!"

"We have stayed here before and this is an amazing property. Very well located. While the tube stations are 10-15 min walk, busses are plentiful and very convenient. Staff is very helpful and courteous. Rooms are well appointed and spacious. "

"Just love a Cotizen M and this has to be one of the best!! Amazing location with a fabulous terrace. Staff as per usual - top notch and a credit to the chain!"

"The hotel was absolutely gorgeous, brilliant location and good size room. The staff at reception were really friendly and you are given a voucher for £1 for your first coffee which is a lovely token. "