Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from UK

Poor experience

Posted 26-Jul-2014
Pros: Modern interior
Cons: Food quality, cleaning staff, overall service
Location: On i95 - great to get places, not great to sleep!
Reception tried to be friendly but everything else was a let down - room service food quality poor - breakfast order and bill messed up several times - hard to sleep with noise from i95 freeway - room cleaners should be fired! Issues almost every day with room not being cleaned properly - room not tidied properly (things left laying around), dirty glasses left daily, one day they didn't even come in to clean at all, I was staying for 2 weeks and found out half way through that they don't change sheets during your whole stay!! I was made to feel ashamed that I wanted the sheets replaced!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Morristown, NJ

Posted 01-Jul-2014
The hotel staff was friendly and helpful. We were allowed to check in early. We arrived back to our hotel late and we were also given a late check out from the hotel. The rppm was clean and comfortable. We decided to have the hot breakfast in the hotel which was $14/person. The waitress was not as attentive as she should have been. There was a family reunion also in the dining area and the wait staff was paying attention to the reunion family than the other travelers whom were also eating there paying the same amount. During our stay only one elevator was working so the wait to go to and from the room was fairly long if you chose to not take the stairs. I realize that this was not the hotel's fault. Overall, I definitely would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jun-2014
Pros: Quite and comfortable
Cons: Make sure the room is clean
Location: Location is safe and there are several chain restaurants where one can get a bite to eat
We stayed one night; we were pleased to see that this is a pet friendly hotel that is very close to I-95. The room was comfortable and quite. The only thing wrong with the room was that we saw several pieces of dog food in the room.
4 out of 5
Recommended
for Everyone
by A verified traveller

One night stay with 3 family members

Posted 06-Jun-2014
Pros: Comfortable room
Check in took time for a room to be found. An alarm sounded and we had to leave our room on the top floor and walk to bottom floor. Breakfast was OK except for pancakes.
2 out of 5
by A verified traveller from Albany NY

Room would not cool and slow internet.

Posted 19-Apr-2014
Cons: Faster internet connection to be free of charge. Since my stay was disappointing they could have offered a voucher for breakfast or future stay.
My wife, 16 and 10 year olds, and I arrived late at night. Room was warm and humid. Tried AC but did not cool room down. Called front desk and they sent maintenance man who did something on thermostat and said it would be fine. Woke up middle of night and Temperature in room had not changed and was still the same in morning. Complained at checkout and all they did was apologize but did not offer any discount. Another thing was the wireless internet they included was quite slow and you needed to pay for faster connection. Very disappointed for the price I paid for one night.
5 out of 5
Recommended
for Everyone
by gelled from lancaster pa

Nice Hotel - Staff Is Excellent

Posted 14-Apr-2014
We stayed for 2 days at this hotel. It is a very nice hotel and it was very clean. The staff is excellent there. The rooms could be a little cleaner at the baseboards and the furniture needed a little dusting but it was cleaner then most hotels I have been in. I think they should give Free Breakfast to everyone who stays there not just club members. I like that they have a shuttle to take you to places near by so you don't have to drive. We enjoyed our stayed there very much very nice hotel an very good staff some of the best customer service I have seen in a long time.
5 out of 5
Recommended
for Everyone
by dhuntersrq from florida

Weekend Trip

Posted 18-Mar-2014
Perfect. No negatives whatsoever. Free upgrade to junior suite. They opened the bar several hours early for us since we arrived earlier than expected. Beautiful hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

very reasonable rates

Posted 04-Mar-2014
Pros: very clean
Cons: breakfast
Location: nothing to do
Very nice, courteous employees. They should include continental breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 03-Mar-2014
Pros: I liked the size of the Junior Suite, the bed was very comfortable and the sheets were very clean
Cons: The suite was VERY cold and when I turned up the termostat, the room became very hot while the rest of the suite was still cold.
Nice. I liked the size of the Junior Suite, the bed was very comfortable and the sheets were very clean. The suite was VERY cold and when I turned up the termostat, the room became very hot while the rest of the suite was still cold.
5 out of 5
Recommended
for Everyone
by A verified traveller from Queens, New York

Nice hotel

Posted 13-Jan-2014