Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
73% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.3 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Vijay from Bangalore

just ok for the price

Posted 18-Jan-2014
Pros: location
Cons: cleanliness and service
Location: good, very near to beach
My experience was not good. it really has no service. The only good thing is location is good, which is next to hawa beach. cleanliness was pathetic. even after multiple requests they didn't clean the room. first they told they clean only once in 2 days, when i reminded it is already 2 days, then he said yes he will get it cleaned but never clean. then comes the complementary breakfast, which is nothing. especially if you are veg. because they don't have a counterpart for vegetarians, sorry is all you will listen from them. the room boy will plainly refuse to bring anything from the restaurant. he will say to go and take it from the restaurant directly. And also forgot to tell, the hotel is aptly named Hotel moonlight. because if there is no power, you will have to spend time in moonlight only. the first hotel in mu life which doesn't have a power backup. during my stay the power went off for almost the full day, in-spite of we requesting them to arrange for a backup generator multiple times they didn't. Also they didn't had the courtsey to give candles themselves, that was also offered after asking multiple times. So in short, only go there if you are not with family. otherwise it can be very frustrating.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good choice

Posted 27-Aug-2013
Nice and very close to the beach. Good attitude from the employees. A best cost effective option.
4 out of 5
Recommended
for Everyone
by Mike from Oxford UK

Nice Hotel

Posted 15-Apr-2013
Pros: Location
Cons: Room cleaning
Location: Hotel is situated approx 100 meters from the main lighthouse beach in Kovalam
Hotel is nicely located, breakfast which was included was Ok. Room was OK with A/C that worked and plenty of hot water. Room had small balcony which was not as nice as some of the other balcony,s. . Overhaul we were happy with hotel only downside was the cleaning of room which was a bit hit and miss.
1 out of 5
Recommended
for Getaway With Friends
by Des H from Limerick Ireland

Do not stay here

Posted 19-Mar-2013 on Hotels.com
I booked this hotel for 7 nights for myself and friends previous to travelling to Kovalam and was horrified with what awaited us on arrival. The hotel had no record of our booking and it was obvious that they did not have rooms for us. After much discussion the gave us 2 rooms which were filty had no electrical power and the showers did not work. Our complaints were ignored by the staff and we were forced to leave the following morning and find alternate accommodation. This hotel is a disgrace to Hotels.com and I have stated this in feedback to them. Thankfully Hotels.com did help with our alternate accommodation when I contacted them. Again do yourself a favour and do not book this hotel.
4 out of 5
Recommended
for Everyone
by Carl from Beverley, East Riding of Yorkshire HU17, UK

Moonlight

Posted 08-Mar-2013
Pros: Staff were great, manager, owners father and hotel boy (Muttu) and cleaners
Cons: Had to remind them to get room cleaned!
Location: Fantastic, one minute from beach
NIce hotel, pool area could have been better. All the staff were very friendly.
1 out of 5
Recommended
by djy smallman

Posted 17-Feb-2013 on Hotels.com
The staff were very helpful and friendly, though no way could this be classed as a 3 star hotel- let alone resort! The furnishings were non-fitting- original-rusty-and broken furnishings and a scattering of water bottles and cig packets always around, with no extra care or money spent to make the place alot better than it could be. Shouldn't be on hotels.com listing.
1 out of 5
Recommended
for Families
by UK Travelator

Dirty hovel crawling with insect life

Posted 16-Feb-2013 on Hotels.com
Booked this hotel via Hotels.com. On arrival, the staff were not expecting us and took several hours to find us out two pre-paid rooms. Eventually two rooms became available. Both rooms were basic, with a rusting fridge. Half the lights didn't work, the aircon unit was deafening, the towels looked like they hadn't been cleaned from the previous residents. The bathroom was crawling with tiny ants or mites. We reluctantly stayed the three pre-paid nights, during our stay there was no attempt by staff to clean the room. They reluctantly provided 2 cleanish towels for 4 of us to share. The pool was infested with insect life and with rubbish and glass bottles on the bottom. This has got to be probably the worst place that I have ever stayed and certaily wouldn't recommend it to anyone.
2 out of 5
by A verified traveller

not a value for money hotel

Posted 10-Jan-2013
before checkin the hotel advised us that they donot have ac rooms that we have booked before 4 month insite of full payment and we have to wait a long and also have to take a normal room for one night.
3 out of 5
Recommended
for Spa
by A verified traveller

Posted 09-Oct-2012 on Hotels.com
The Hotel Restaurant & pool area needed a lot of attention, the pool deck chairs were in need of repair & the adjoining restaurant was rather unclean however the food was ok. The staff were helpful also the Ayurvedic treatments next door at Dr Nishi were top class & the yoga classes with JoyPaul were amazing
3 out of 5
by A verified traveller from Bangalore, Karnataka, India

Just an OK hotel

Posted 04-Jul-2012
Pros: The spacious AC double room and sit out, proximity to the beach
Cons: The staff's overt concern about using electricity and facilities, the expensive food, the fact that we have to buy even water
Location: Located downhill very close to Kovalam beach.
I booked this hotel through expedia as I was visiting Kovalam woth family for the first time. I'll put it this way The GOOD points are the spacious room for 4 adults,health faucets in toilets,hotel is neat ,it is near the beach,it's a quiet place with no bar and brawls, there's a library with novels and magazines,staff are polite, until they notice any wastage, room rates are reasonable when OFF season, a sit-out area is attached to the room WITH rocking chair and swinging chair which are very relaxing the BAD points are the very expensive food which is not worth the money, they don't even offer water for free in a jug, you have to buy mineral water and keep, to drink in your room,hotel staff are limited so it will take time to get your order done, phone was not working,you may not get parking easily if the hotel is full,hotel staff are overtly concerned about any wastage TIPS if you are going to this hotel - Select the rooms on the 2nd floor only as those on the first are old fashioned with noisy AC and small TV, avoid eating from the restaurant there are good hotels all around the beach, carry your own water if you dont want to buy mineral water, order food by 8:30 if you are eating from their restaurant