Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travellerfrom M

Nice hotel

Posted 08-Feb-2015
Staff very friendly. On one of our last night there we didn't get back to our room until 6am due to we were nights. When we got back to our room we called the front desk and they let us check out at 1pm.
2 out of 5
by A verified travellerfrom New York

OK but some significant problems

Posted 23-Jan-2015
The temperature control for the room was poor, and took a long time, a couple hours, to adjust to my liking. In addition, the hotel staff turned off the furnace during the day, so I had to repeat the adjustment the second night. Finally, the hotel attracts large trucks, and two were parked outside my room. They leave their engines running all night, and when the wind shifted during the night, my room filled with diesel fumes. A nice change from most hotel rooms was that there was plenty lighting, making it easy to work and read.
4 out of 5
for Everyone
by A verified travellerfrom Morrisville, pa

Perfect location for thruway travel

Posted 29-Dec-2014
Great stopover for my trip from philly to buffalo. Great price.
3 out of 5
for Everyone
by A verified traveller

Great hotel for the price

Posted 02-Dec-2014
This hotel was clean. The breakfast was decent. They didn't clean the room daily out of our 3 night stay, only once. But it was a comfortable stay overall.
3 out of 5
for Everyone
by A verified travellerfrom Brampton, Ontario

Ok hotel, Price was a little high for the quality.

Posted 28-Oct-2014
Pros: The breakfast
Cons: Ensuring rooms are fully equipped with all, deeper cleanliness, the room appears clean but more detail cleaning is required.
Location: Location close to the highway, nothing around to eat or shop.
This was the cheapest hotel we would find for the night, that included breakfast and free Wi Fi. Free Wi Fi did not work at all, the front desk clerk did reset the box but still could not connect to the internet. No Refrigerator, the space was empty, no iron or ironing board in Room 410. Booked two rooms, Room 411 was ok. Breakfast and beverages were good. Hotel is located close to Highway which was ok for us, any shopping is 10-15 minutes away. We booked non smoking rooms, which did not smell like smoke. But once we spent the night and returned to Canada, all our clothing smelled of smoke. Will not stay in another hotel that have any smoking rooms. 100% Smoke free for us going forward.
5 out of 5
for Overnight Stay Before Destination
by Jordanfrom NY

better than you would think

Posted 24-Oct-2014 on Hotels.com
This hotel was much better than I expected considering it sits in between many roads. The staff was excellent. There was a $30 pet fee which wasn't stated on the web page.
2 out of 5
by A verified travellerfrom Buffalo NY

Good location, nothing special

Posted 14-Oct-2014
Pros: Location in Syracuse
Cons: Nothing cosmetic. The location is poorly situated.
Location: There is nothing to do in the immediate vicinity.
The location is out of the way, right off the highway. You can hear the cars all night. There is no pool, the fitness room TV didn't work. We requested queen beds and got doubles. The breakfast was OK. Restaurant outside the hotel is out of business.
4 out of 5
for Everyone
by A verified travellerfrom Buffalo

Nice hotel right off the highway.

Posted 29-Sep-2014
Everything was great and breakfast in the morning was excellent.
2 out of 5
by LAfrom Elmira


Posted 15-Sep-2014 on Hotels.com
The hotel was in an out of the way location and the surrounding neighborhood looked sketchy. It was quiet though. The check in went smoothly and we went to our room. It looked as though the door had been broken in and then fixed, as it didn't close tightly. We could lock it though, so that was good. In the hotel book it said that the vending machines were on the first floor near lobby, however they weren't there. I asked and was told that they are on the second floor, but that they weren't working as of Monday. Well, it was Friday - so I went and tried the machine anyway and it worked. However, the bag of M & M's that I got from the machine was ripped open, not sure what happened, but didn't eat them. The bed was comfortable. There was a penny on the floor near the bed, it wasn't ours, so I guess it was there for luck? The air conditioner didn't work very well, so it was quite warm. There were plenty of towels and warm water for the shower in the morning.
4 out of 5
by Rich T.from NYC

Good for a good night's rest...

Posted 05-Sep-2014 on Hotels.com
Staff was very courteous, room was comfortable and beds were excellent. The breakfast was okay; however, the hotel is a little difficult to find, due to the lack of signage.