I got the room next to the elevator so it was quite noisy at night I could hear people walking and talking. The door lock in my room didn't function well, had to have it fix twice. The fan in the bathroom didn't work. However i am happy with all the people working there. They are friendly and very helpful. I love the view from my room. The location is great too, walking distance to the Boardwalk. Overall I would give the hotel 4 stars and will recommend it to everyone.
This hotel is older, but in a great location, directly across from the beach. Our room was quaint and old fashion, but very clean and the bed was so comfortable. The staff is so friendly and will do whatever they can to help you. They had coffee and little breakfast treats set out in the morning, which was a nice touch.
It was great to go to the beach, walk back to our room and change for dinner, then walk to the wharf. We also walked downtown for a concert and it took less than 10 minutes. We would definitely stay again.
This hotels greatest feature is its location. The rest of the hotel didn't have any "deal breakers" but was basically just a place to sleep at night. Clean towels and a clean bed with a slight hint of over used bleach ( which I guess is a good thing). I'd stay here again given its location.
This was my young daughter and my 4th summer vacation at this hotel. We like it because it is only 2 blocks from the Santa Cruz Beach Boardwalk and a short walk also to the wharf and to all the shops and restaurants on Pacific Avenue. The husband and wife management team is very friendly and accommodating, as are their staff. Since we can walk to so many places, we use this hotel as sort of a home base during our vacations in Santa Cruz and come and go as we please with down time when we want. It is situated on a busy street with traffic and if you're in a downstairs room, it is easy to hear people walking around upstairs. I normally bring earplugs to sleep with just in case but I didn't need them at all during our last visit.
All hotel personnel were very friendly. We were upgraded at check-in and were asked what location we'd like for our room. We were happy to be located on the first floor looking out at trees and a ravine with a walk-out patio with chairs and a table. Going onto our patio, we were just steps away from the tennis courts, which were great (although I hear they are resurfacing them in July). Very quiet, even though it was a Friday night. Nice place for families and couples alike.
This is not the ritz, but it does the job. Walkable to the beach and the boardwalk. The room was clean. Not the best bed, but fine for a night. All in all, you get what you pay for with hotels, but here you seem to get a little better value than the rest of the area.
The mighty Pacific serves as center stage and backdrop for all things leisure in Santa Cruz. Its boardwalk offers rollercoaster thrills with bay views. Down Beach Street, the city wharf is a prime fishing and whale-watching spot. Nearby, surfers near and far head to Steamer Lane to catch monster waves. Downtown’s charming Pacific Avenue plays hosts to land lovers with its local shops and cafes.
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