Ratings based on 606 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney Australia

Close to everything. . Great staff

Posted 10-May-2015
Arriving close to midnight a few things weren't 100% but we could fix them the next day. Would have loved a soft robe that wasn't XXL but that's the only size they come in. Overall this hotel was a very good experience
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location for first visit to San Francisco

Posted 13-Apr-2015
Pros: Clean, friendly staff, excellent location.
Location: Near Union Square. Shopping, Hop on-hop off bus tour, Wine Country tasting, bay cruises, local pubs and restaurants, Fisherman wharf, etc etc.
Excellent. Polite and friendly staff. Large rooms. Perfect location for first visit to San Francisco. Concierge as extremely helpful in exploring the city.
2 out of 5
by A verified travellerfrom New York

Very old and outdated hotel , good staff but needs

Posted 14-Mar-2015
To be renovated, central location but hotel and rooms are very old. Restaurant food was expensive but subpar.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles

Nice, close to the Union Square.

Posted 10-Mar-2015
Chinese parade was around the corner. Union square was only a block. All of the employees were extremely nice. The only thing I didn't like about the hotel was the bathroom stall needed to have it's own room. I was in a group of 3 and it wasn't the best experience when it came to the bathroom.
3 out of 5
Recommended
for Getaway With Friends
by Aerinfrom seoul

nice location

Posted 22-Feb-2015 on Hotels.com
the location was wuite nice.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

JW Marriot Union Square SF

Posted 18-Feb-2015 on Hotels.com
I booked 2 rooms and specifically requested to charge both room in my credit card. Ended up charging just five nights and the other night to the other credit card. problem is almost solve but it's such a hassle to call and request for changes. And embarrassing to the other guest for charging his card
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 18-Feb-2015 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by darren

This traveller left a rating score only Posted 15-Feb-2015 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Great hotel, expensive food and drinks

Posted 09-Feb-2015 on Hotels.com
Expensive drinks
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 08-Feb-2015
This stay reminded me why we always look for a JW !