Ratings based on 596 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
82% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Cool hotel in the centre of the city

Posted 17-Apr-2014
Pros: Location, design and price
Great hotel- nicely designed and good quality overall. We stayed in the rooms on the outside/downstairs, beside the car park. It was very quiet and much more convenient than staying in the main hotel. The area is very good. It's a 10 min walk to union square and Westfield centre. Very close to market for buses and trams. There are a fair few crazies around mission/7th but that's to be expected when you are up around that end of town. Never had a problem at all with anyone- all very friendly and I felt safe even at night. We used the facilities in the sister hotel across the road- laundry, really good and really quick and only $2/3 for a big load.
3 out of 5
Recommended
for Everyone
by A verified traveller

Just ok.

Posted 15-Apr-2014
Very clean hotel with friendly staff. The hotel is an updated motel, so it's not very luxurious. And the internet was slow. But it's centrally located to great bars and attractions.
1 out of 5
by tommy from ca

Rude staff and extremely uncomfortable beds

Posted 14-Apr-2014
The staff makes you feel like you're imposing on them. We were charged for two days parking when we were there for one day and they wouldn't listen to logic. Beds were slightly bigger then twin for two people and the thread count on the sheets was about 100. Old and tired facilities in both function and aesthetics.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice rooms and great location but noisy

Posted 07-Apr-2014
Clean, modern room. Location is right on the street which is very noisy. Close to everything.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to our concert venue

Posted 28-Mar-2014
Nice modern hotel, nice and friendly staff. I'll definitely go there again.
1 out of 5
by k from fremont, ca

Not very exciting

Posted 23-Mar-2014
For it being considered a hotel, it didn't have a hotel feel. I would have rather stayed at motel 6.
3 out of 5
Recommended
for Everyone
by A verified traveller

Ok location

Posted 19-Mar-2014
Great room - but WAY to bright - had to hang towels on the shutters and that didn't help much. Nice, clean, hipsterish - good price - nice that the have bikes available - very helpful staff.
4 out of 5
Recommended
for Everyone
by Mark from Riverside, CA

Clean and Safe

Posted 01-Mar-2014
Pros: The hotel was clean and safe.
Cons: The mattress was a little hard.
Location: There are two great places for beer near-by in walking distance. 1st is Cellarmaker 2nd is City Beer Store.
Needed a place to stay close to the Moscone Center. This was in walking distance. Worth it just to see the toilets in this green hotel.
4 out of 5
Recommended
for Everyone
by Kathleen from Monterey

Excellent experience with 2 dogs.

Posted 27-Feb-2014
Pros: Good service, good staff, innovative lights, toilets, etc.
Cons: Could be cheaper
Location: SOMA in SF, quite close to downtown and easy to get everywhere. Just off Market St.
I made the reservation online and dogs were included. Had to pay extra for them, of course, but there were no ridiculous questions about weight. The staff were calm about the dogs and very nice. Loved their new kind of water saving toilet, quiet hotel, good location, clean and a bit spare.
2 out of 5
by kay from napa

More like a hostel

Posted 11-Feb-2014
No frills and not very comfortable. It was more like a hostel. Clean but would not go there again.