Ratings based on 979 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

No air conditioner. No breakfast.

Posted 14-May-2015
No standard service. You need to pay for the parking and it is extra 30usd per date. It is not usual. the window can't open and there is no Air conditioner. It is not recommened. Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzxzzzzzzzzz. No breakfast too.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom santa monica

Good hotel in the heart of downtown

Posted 14-May-2015
It's a good hotel. Nothing fancy about it but the location is ideal for exploring the Bay Area. Downtown can get scary from one block to the next. This hotel is on one of the good clean blocks. Public transportation is wonderful around there. Get anywhere in the Bay Area in 20 minutes or less
4 out of 5
Recommended
for Students
by A verified traveller

good spot

Posted 11-May-2015
This is a nice, affordable place to be located near Moscone Center or Union Square, for the right price.
4 out of 5
Recommended
for Students
by A verified travellerfrom Fullerton, CA

Angels vs. Giants

Posted 05-May-2015
Pros: They have a room key only elevator and stairway.
Cons: if the parking lot is full you have to park across the street at the best western
Location: Great location for breweries/tasting rooms and clubs/bars
I went to see the Giants vs. Angels game...The room was clean and it was a great location for walking to different breweries a little far for the game but if you take pit stops along the way a.k.a. the breweries...it was fine...If you wanted to go anywhere in the city the uber ride was never more than 8-10 dollars. The late night staff especially Dave who helped us with some late night delievery pizza....everybody was really nice at the hotel and I felt safe.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-May-2015
Clean hotel with a good location to everywhere. The room is very clean.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Seattle

Extraordinary staff, lovely spot

Posted 15-Apr-2015
I stayed in two rooms: one in the main hotel for my first two nights (room 320), and one off the courtyard for the third (room 134). The main building gets amazing morning light, so I woke up fresh and happy both mornings. The room was clean and sparingly furnished, which suited me fine, and the bed was comfortable with the extra blanket they provided. Housekeeping did an especially good job: they didn't touch any of my stuff with the sole exception of cleaning my hairbrush, which I had left in the shower, and they remade the bed. The front desk people were awesome about answering my questions about nearby fun and useful sites. I ended up booking the third night after checking out, so I ended up in a different room which was even bigger, though not as bright in the morning and a little chilly due to being in the shade. This might be extra nice in summer, but in April it was a little too cool. Still, the extra blanket was plenty, and knowing I didn't have downstairs neighbors meant I felt comfortable doing some plyometrics in the morning. The wifi was fast and easy to access, and the table was perfect for my morning conference call. This hotel knocked the *socks* off the other place that I almost stayed at the same price point--that place was practically uninhabitable, but Good Hotel was very good! I'll come back, and next time you can bet I'll take advantage of the bicycles they lend to guests for free!
2 out of 5
by A verified travellerfrom kan

noisy hotel

Posted 05-Apr-2015
Make sure you ask them to assign you the room not next to the street! Too noisy and can't let you sleep. Convenient location, 5 minus to the BART station
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hayward, CA

Decent hotel and close to everything

Posted 30-Mar-2015
Decent hotel for the the price paid. Quick and nice staff. Only complaint is that the beds are not very comfortable but I would stay here again.
3 out of 5
Recommended
for Families
by cheol hee

This traveller left a rating score only Posted 20-Feb-2015 on Hotels.com
4 out of 5
Recommended
for Couples
by Jorge

This traveller left a rating score only Posted 18-Feb-2015 on Hotels.com