Be Live Grand Riviera Maya All Inclusive (Akumal, Mexico)

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Long coral reef

This Riviera Maya beach resort lies 35 km (22 mi) from Playa del Carmen and 44 km (27 mi) from Tulum's Mayan ruins; its white sand is less than 1 km (0.3 mi) from a large coral reef. Show more

All-Inclusive resort

All meals, snacks, and domestic drinks, use of 4 pools and 2 beachfront spa tubs, 3 hammock areas, daily activities and entertainment are included in Grand Oasis Riviera Maya's room rate.

Garden views, privacy

Grand Oasis Riviera Maya guestrooms are housed in 6 buildings and offer balconies or patios with 2 chairs to enjoy garden or ocean views; furnishings and headboards are wrought-iron and wood. Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Specify ages of children at time of travel

Discounts may be offered to children of certain ages.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

There are no room charges for children 6 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies

Pets not allowed
Check-out time is Noon
Caters to singles
Caters to couples
Caters to families
Check-in time starts at 3 PM

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for wireless Internet in limited public areas: MXN 10 (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

Honeymoon Program

All honeymooners staying at an Oasis hotel will receive a complimentary upgrade to suite accommodations (where available) or best possible accommodation (based on advance request and subject to availability); a bottle of champagne in their room; and one free night on their first anniversary's return trip (minimum five-night stay) to the same hotel. Anniversary trip includes room category upgrade and bottle of champagne.

Reservations for the anniversary trip must be made via the same tour operator and for the original plan purchased. Anniversary trip requires minimum five-night stay.

At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.

Senior Program

Guests 60 years of age and older will receive an upgrade to next available category or best available room.

At time of booking, when indicating traveler and room preferences, guests must enter "Senior Program" in the Special Requests box to receive this promotion.

All-Inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.

All-Inclusive food and beverages Daily meals and snacks Unlimited domestic alcoholic beverages, including house wines Unlimited domestic nonalcoholic beverages Taxes and gratuities

Not included: Imported wines or liquors; select meal items

Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities and equipment

Water sports

Kayaking

Snorkeling

Pedal boating

Pool volleyball

Use of four swimming pools/two spa tubs/beach and pool chaise lounges/towel service

Not included: Snorkeling trips; scuba-diving courses, certification, and trips; motorized water sports

Land sports

Tennis (day)

Beach volleyball

Soccer

Use of fitness center

Pitch and putt course

Not included: Golf and tennis clinics, tennis (night), pitch and putt clubs and balls

Classes/instruction

Introductory scuba-diving lesson in pool

Water aerobics

Aerobics

Dance

Yoga

All-Inclusive entertainment/nightlife Daily activities program Nightly entertainment, including theme parties with music, dance, and performances

All-Inclusive resort exchange privileges

Food, drink, and all facility exchange privileges at the other six Oasis resorts (guests must inform the Oasis Plus desk of the date and time they plan to visit a partner hotel)

Not included: Transportation to partner resorts

Not included

Imported wines or liquors; select meal items

Snorkeling trips; scuba diving courses, certification, and trips; motorized water sports

Tennis (night)

Golf and tennis clinics

Pitch and putt clubs and balls

Airport transfers

Transportation to partner resorts

Optional or outside tours and excursions

Spa treatments and services

In-room safe

Incidental purchases

Telephone, fax, and Internet access charges

Business services

Laundry and dry cleaning

Video and photo services

Babysitting services

Medical services

Airport taxes may or may not be included.

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Property Amenities

Swimming pool - outdoor
Poolside bar
Swim-up bar
Spa services on site
Full-service health spa
Massage - spa treatment room(s)
Concierge desk
Fitness facilities
Restaurant(s) in hotel
Bar/lounge
Parking (free)
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Security guard
Total number of rooms - 308
Translation services
Gift shops or newsstand
Medical assistance available
Currency exchange
Dry cleaning/laundry service
Library
Air-conditioned public areas
Tennis on site
Wedding services
Express check-in
Luggage storage

One meeting/conference room
Shopping on site
Hair salon
ATM/banking
Elevator/lift
Tour assistance
Laundry facilities
Room service
Number of floors - 3
Babysitting or child care
Beauty services
Clubhouse
Doorman/doorwoman
Health club
Beach/pool umbrellas
On-site medical assistance available
Tours/ticket assistance
Wireless (high-speed) Internet access - surcharge
Wired (high-speed) Internet access - surcharge
Number of outdoor pools - 4
Patio
Number of restaurants - 7
Self parking
On-site car rental
Number of buildings/towers - 7
Suitable for children
Umbrella

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Rooms

The majority of amenities, activities, and gratuities at Grand Oasis Riviera Maya All Inclusive are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

This Riviera Maya resort's 308 air-conditioned guestrooms are located in six buildings of two and three stories (no elevators). The buildings are connected by walkways made of seashell and stone; buildings are screened by lush tropical landscaping.

Rooms are decorated in a modern Mexican style using earth tones, with tile or marble floors and wood-and-iron furnishings. Bathrooms have porthole windows and deep tubs and Roman-style showers (step-in shower with high sides).

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Be Live Grand Riviera Maya All Inclusive, Akumal, Quintana Roo, Rooms Standard Room

Room Amenities

Premium television channel(s)
Patio
Climate control
Air conditioning
Direct-dial phone
Minibar
Wake-up calls
Pay movies
Daily housekeeping (daily)
Turndown service (on request)
Shower/tub combination
In-room massage available
Complimentary toiletries
Hair dryer
In-room childcare (surcharge)
Satellite television service

In-room safe
Iron/ironing board (on request)
Rollaway beds available
Cribs (infant beds) available
Smoking permitted
Ceiling fan
Voice mail
Extra towels/bedding
Private bathroom
Makeup/shaving mirror
Blackout drapes/curtains
Wireless high-speed Internet access (surcharge)
Wired high-speed Internet access (surcharge)
Ocean view
Garden view
Pool view

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Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information). Guests enjoy day facilities, including food and beverage outlets, at six partner resorts (transportation not provided).

Arrecifes - Buffet service for breakfast, lunch, and dinner. Guests may dine indoors or outside on the terrace with ocean views.

Careyes - À la carte Mexican nouvelle cuisine. This restaurant caters to an older audience and does not allow children under 12 years of age. Dinner only; reservations required.

Dos Lunas - À la carte Italian cuisine prepared with Caribbean accents. Breakfast, lunch, and dinner served. Reservations required for dinner.

Akeru - Seafood served Asian-fusion style. Dinner only; reservations required.

Serape Grill - Tex-Mex and grilled specialties served rodizio style for lunch and dinner. Reservations required for dinner.

Sushi Beach Bar - Beachside snack bar with drinks, snacks, and daily lunch service.

Snack La Terraza - Snacks and sandwiches served noon to evening.

This resort has seven bars, including swim-up bars, health bars, and a club-house bar.

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Be Live Grand Riviera Maya All Inclusive, Akumal, Quintana Roo, Dining Dining

Entertainment

Daytime activities include various lessons, such as cooking, cocktail, and dance; live nightly entertainment features two Vegas-style shows.

Recreation

Golfing nearby
Golf - driving range nearby
Boat launch nearby
Motor boating nearby
Hiking/biking trails nearby
Horse riding/rental nearby
Helicopter/airplane tours nearby
Bird watching nearby
Aerobics on site
Basketball on site
Bicycle rentals on site

Fishing on site
Kayaking on site
Rowing or canoeing on site
Scuba diving on site
Snorkeling on site
Surfing/boogie boarding on site
Swimming on site
Volleyball on site
Windsurfing on site
Yoga classes/instruction on site
Ecotours nearby

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Spa

Body treatments

Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Be Live Grand Riviera Maya All Inclusive

3.5

out of 5

avg. guest rating

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Showing 1 - 10 results (of 98) · See more Be Live Grand Riviera Maya All Inclusive reviews

Maya M from London

5.0

out of 5

“Lovely, relaxing resort with a beautiful beach and friendly staff”

Be Live Riviera Maya was beautiful...we expected a basic resort as it was such good value but we were amazed by the gorgeous beach, good food and friendly staff. The resort is very clean and we felt very well looked after, no one was bothering us and the staff were very helpful (we had an awful experience with United Airlines that lost our luggage for 2 days!). The food was great in the buffet and restaurants, especially Mexican cuisine, as were the drinks! The resort is best for couples and people wishing to relax, it's not a family resort which is just what we wanted. We are not used to all-inclusive holidays and I'm sure there are hotels much flashier than this one but we were very pleased and will be coming back next year.

Area recommendations

Go to Xcaret, Tulum and Chichen Itza!

A Traveller from NH

3.0

out of 5

“Nice view”

Hotel reportedly has changed hands again. Signs of wear and tear but it looks to be on the up swing (might have been 5 stars in its glory days but consensus that this is 3 stars is more accurate). Great location for relaxing away from the spring break scene. Good jumping off to sights south of Cancun. You won't get this close to the water for the money - we got an upgrade right on the beach which made the vacation something special. The cafeteria food is ok (missed real butter and the breads and desserts are a bit thin but good fruits and sauces). The specialty restaurants are good - get in line early to reserve a spot for one of the two seatings. Hosted events if you like as well as on scene agents for setting up your excursions. Although all inclusive, plan on tipping - especially for transportation and guides on excursions - bring $1s or convert some currency to pesos for a better deal. No direct access to water sports here other than free snorkel equipment. Though there is a reef, you'll find better experiences just up the coast - Akumal is nearby and guaranteed to see the turtles. Watch your beach towels - $15 if you lose one and we had one missing after room service. Take the local buses - collectivos - short walk from the hotel and much cheaper than a cab, clean, run every 10-15 minutes, and stop all one the way from Tulum to Cancun - take a trip into Playa del Carmen. It's a short walk from the stop into the 5th Ave strip.

Area recommendations

Playa del Carmen - shopping, Port Aventuras - fishing, Akumal - snorking/turtles.

A Traveller from madrid, iowa

3.0

out of 5

“boring, not close to anything, shopping etc..pools etc close at dark.”

u r an hour n a half from everything.no night life at this hotel. everything closes at dark, pools, bar etc.. People were sitting around playing cards seemed like a nursing home at night. nice hotel, service is fine, food alright but no place for shopping nothing is close. 50.00 to go to Cancun n 50.00 to come back. everything they do sell is three times the price. example a snickers bar was 3.50. the few people they have come in to sell things are rip offs. fake purses they try to sell for ten times the amount. hotel needs more activities. they have ping pong, beach, pools, drinks, volley ball during the day . so bring yourself something to do all evening.we were there 9 days and I was going crazy in two days with boardum.

Area recommendations

u r 1 and a half hours away from everything. nothing to do at hotel in the evening. people were sitting around playing cards. seemed more like a nursing home in the evening. pools close at dark as do all bars but the one in the lobby. they do have one activity at 930 pm but not entertaining as people were getting up and leaving. hotel is nice, pools nice, plenty to eat but the same thing pretty much. could be a 5 star hotel if they give you some activities, maybe kayaking, motorized things too. none of that available here. so bring your own entertainment here and 50.00 for one way to get some where to shop or something. if you want to just lay around 24/7 then this is your hotel..

Getting around

no where to go too far from everything. so plan on a large expense like 50.00 one way for taxi.

Shopping

no shopping around . a few people come to the hotel to sell things. purses that are fakes. prices are out of this world. did not buy anything.. 3.50 for a candy bar as an example for you...

Family-friendly activities

none here..volley ball, ping pong during the day that is it. no jet skis to rent, no sail boats, nothing.. very boring place. if you want to just lay around for days then this is your hotel...otherwise look on. spent 9 days here and was going nuts with boardum........

Nightlife

no night life here. everything closes at dark, pools, bars, everything. so bring something to do. bar in lobby is open at night. the one event they do is with the same people each night and people were leaving 15 minutes into it. if that tells you anything.

Outdoors or beach

beach is nice..

A Traveller from Chicago, IL

4.0

out of 5

“We had an amazing time and the beach was beautiful!”

The staff was amazing (especially Martin and Oscar). Some tips: -Public transportation is the best way to get around since it is only $3 and has a far reach, such as Playa Del Carmen. You can pick it up at any avenue near the hotel (about a 5 min. walk). You just stand on the side of the street and the white van picks you up. I believe it runs 5am-1am. -There is a bellhop at the hotel named Oscar who speaks English flawlessly and is very helpful when it comes to finding out where/how to get around and get the best prices so find him if you need any help. He is great! -We wanted to go on a few tours and found that some of the best prices were offered at the WalMart in Playa Del Carmen. -The hotel is about 1-1.5 hours from the Cancun airport. If you want to save some money and your travel times allow, you can take a taxi into Playa Del Carmen and then take public transit to the hotel (they will actually drop you off right at the entrance to the hotel). -If you want to go to the Tulum ruins, you don't need to take an expensive tour since it's a public park and there is simply an entrance fee of approximately $7. There are several walking tours you can listen in on. -When you get to the hotel, ask for the restaurant schedule and activity schedule for the week since they don't automatically give it to you. -Get to the restaurants by 6pm to make reservations since they fill up fast. -Ask for double drinks so they are stronger and bring a coffee mug to keep them cold.

Area recommendations

-Go to Playa Del Carmen (about 30 min public transit ride) to see the city and 5th Ave shopping. -Visit Tulum since it's only about 15 min away and gives you a great, cheap, historic view of Mayan life. It's a mini version of Chicken Itza and much closer (15 min vs 2 hours).

What to pack

We went the first week of Dec. It cooled off at night and was breezy so I'd suggest packing a sweater or two. Also, you might want to bring a washcloth or two since the cleaning crew wasn't consistent about replenishing them. We also brought coffee mugs to keep our drinks cool in the hot sun during the day on the beach.

Dining

We went the first week of December. Only 2-3 restaurants were open each night and each one only took two seatings (6:30pm and 8:45pm). Make it to the 6:30 seating if possible so you can take your time while still making it to enjoy the nightly entertainment. The "snack bar" items are simply available by asking a staff member for the menu.

elfrieda b from atlanta

3.0

out of 5

“not impressed wit this hotel”

the ocean was the best warm clear water and fish the room remote not working all taped up faucet for bathtub broken it needs a lot of update furniture smell terible i never unpacked and we arrived at 2;30 pm and waited two an half our for a room and the hotel was nor busy then we changed the room that was given to us in some corner, the food was good not great most of the time the same thing. we have been to mexico manny times so we know what to expect, this time it was a good deal for the money so we should not complaine the service in all restaurants were great . best of all was the beach. and the weather.

Area recommendations

we like the riviera maya it is quiet and has a lot of nature and did not get bothered by timeshare people I was told tulum is beautiful so next time we will travel to tulum or isla the mujeres or some other part of mexico we love mexico it is beautyful and the weather is great

Getting there

we ordered our transfer from airport to hotel with cancun shuttle they where very good picked us up on time to and from the hotel

What to pack

pack light always cary a sweather or a light jacket also men should have a pair of closed dressing shoes some restaurants oly let you in if you are properly dressed for the evening dinner and i like that

david from st louis, mo

1.0

out of 5

“worst experience ever, would never go back”

the first room that we were given, had a broken lock on the back door and the air did not work. The second room had no working air either. The third room was not much better and we decided to give up and stay in that one. However, the water shut off in the middle of a shower and the water was out in the whole complex for several hours. Then the electricity went out and was in and out all day. The room was never cleaned until after 6pm. On to the food and drink, You could not order drinks or soda until after 10 am and half of the restaurants were always closed. In order to get into one, you had to go at 630pm when it opened and either be one of the first in line or eat at the second seating, if available, at 830. BTW, the food was horrible. The beach was good but there was no wait staff to get drinks and you had to walk all the way down the beach to the only bar outside.

Amanda B. from LaCrosse, WI

4.0

out of 5

“Great Trip!”

We loved this resort! The van ride from the airport is about 90 minutes, but it was fun to sightsee along the way. Check in was fast and easy, no complaints there! The beach is absolutely stunning. We walked to Akumal and other resorts, Be Live had by far the prettiest beach, with lots of fun colorful fish for snorkeling. The beach was the best part of our trip, crystal clear water. This is not a "party" resort, it is very quiet and serene, which is what we were looking for, so perfect for us. Our expedia rep(Jaime) at the hotel was wonderful, helped us to book fishing trips and Xcaret. Our room was very cozy, air conditioning worked great, beds were really comfy. Our room was cleaned daily, the maids left us some fun towel decorations with fresh flowers everyday. Our minibar was stocked daily with soda and water also. Buffet is good, breakfast is great with made to order omelets. There is a snack menu that you can ask about with club sandwiches, burgers, etc. in case you get tired of the local fare. The ala carte restaurants were fun, food was really good there. The staff at this resort work so very hard to make sure it is clean and the guests are happy. We were very happy about our stay. Make sure to bring sunscreen, it is very expensive in the gift shop. If you can bring a large travel mug for drinks, do it! The bar glasses are rather small, but the bartenders are very accommodating. All in all, really relaxing and nice trip.

A Traveller from PA

3.0

out of 5

“New Hotel next time”

The beach and pools were beautiful. The hotel itself could have been cleaner. The food was just edible, nothing more. The staff was very friendly. November-December was a perfect time to visit Riviera Maya.

When to go

Novembers weather was perfect.

Getting there

The Cancun Shuttle was on time, private, in-expensive, willing to make stops and polite.

Dining

Food was edible and there were many selections but it was nothing above a 2/5

Nightlife

Not much night life or enterainment.

maria h from Baltimore MD

4.0

out of 5

“Very nice hotel, with a beautiful beach”

A friend and I just recently stayed at Be Live in Riviera Maya, we had a wonderful time. The grounds where very well maintained, they were constantly cleaning. The beach was lovely we went snorkling almost everyday and there were tons of beautiful fish to look at. Also the staff was absolutely lovely they knew our names and spoke every time they saw us. I would definitely return. The only issues we had was there didn't seem to be enough wash clothes to go around. So I would suggest bringing your own. Also there wasn't enough variety at buffet. The food was good but the same things were served daily with maybe one or two things changed. However if you are looking for a good rexaling time, this is a great place.

Area recommendations

Riviera Maya

A Traveller from Boston, MA

2.0

out of 5

“Three stars is a little to generous”

The pros: great sand and water, enough palapas. It didn't get cleaned quite enough. The main pool was okay - small but never crowded. The cons: The food was disgusting at both the buffet and restaurants. Only the breakfast was tolerable since there was an omelette station. The Asian and Mexican restaurants were terrible. The steak at the Mexican place seemed to have been boiled then fried. The drinks were so bad that we had to quit drinking by day 3 and we really just take these vacations for beaches and drinking. The liquor is cheap plus, they were definitely watering it down. Beer was served in 8 oz Dixie cups and was giving me headaches AS I was drinking it. The management failed miserably. We booked a room with a King size bed but got one with double bed. The only way to switch rooms was to check out at 11 and not get a new room until 3 pm, which we were willing to do without complaint. Once we got there a room was no longer available; one became available only after I was getting irate. If you don't make a scene you are stuck with double beds for your whole stay. Front desk doesn't even answer the phone. The fridge was not restocked, except for once after I went to the front desk 3 times. Other people were late because their room didn't have a clock (our first room didn't have one) and the front desk failed to call them. We only stayed 4 nights and that was all my husband and I could handle. wasn't ready to go home but I was ready to leave Be Live.

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