Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
58% of guests recommend
2.8 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travellerfrom Halifax, N.S.

Nice hotel, close to the airport

Posted 21-Feb-2015
Pros: Proximity to the airport, large room and friendly staff.
Cons: We could not get breakfast as early as we needed. Perhaps the hour (4:30 am) was ungodly, but the hotel might have prepared a small breakfast to take.
Location: The location was great, due to the airport proximity.
We only stayed for one night, at the end of our vacation, as our flight was very early the next morning. The hotel staff was great, especially the driver of the airport shuttle bus. On time, friendly, helpful and nice fellow.
1 out of 5
by A verified traveller


Posted 16-Feb-2015
Pros: They allowed us to check-in 50 minutes early.
Location: The location was the whole reason that I chose this hotel, and the closeness in proximity to the airport.
This was by far the absolutely most disgusting, filthy hotel I have ever stayed at. The marquee in front of the hotel states all new rooms. Our "new room" consisted of bed stands that stuck out beyond the bed so when getting into bed you got to stub your toe, a filthy night stand that my wife had to clean in order to set her cell phone down to charge it, a T.V. covered in dust, bathroom floor that was dirty, a bathtub that didn't drain while I took a shower, neither did the sink when we brushed our teeth, walls that had roller marks from a very poor painting job, or maybe it was just dirt. I don’t know.
1 out of 5
by A verified travellerfrom AZ

Awful hotel.

Posted 08-Feb-2015
I spent 1 night here on a bed made of rocks with the flattest pillows ever. So uncomfortable, could not sleep. AC was so noisy! Fan would turn on & off constantly with a huge racket. 1 Chair was broken with seat completely detached. Bathroom had hair in the shower. Just GROSS. Staff was pleasant but accommodations were AWFUL!
1 out of 5
by A verified travellerfrom Mt. Vernon, NY

There was nothing worth complementing.

Posted 28-Jan-2015
Disgusting outdated bathroom, filthy bed spread, dingy carpet, I was in my socks and sandal the entire time, had to buy a spread to put on the bed before I could lay down. TV remote batteries were held in with tape and the tv was from the 1970s. This hotel made my skin itch/crawl. Worst experience ever at a hotel. Complete renovation needed asap, they have cleaner bathrooms at the flying J on 67th. No ice provided for guest, just completely uncomfortable all around. Tired and had to drive a couple miles to a gas station to warm my food and get ice. The place was a complete waste of my money. I would never ever stay here again or recommend that anyone else stay there. Please stay far from this hotel if you don't like to be disappointed. If you want to be comfortable stay somewhere else. Shaking my head as I write at this experience. DISGUSTING DISGUSTING DISGUSTING *vomit face*.
5 out of 5
for Everyone
by A verified travellerfrom PHX AZ


Posted 26-Jan-2015
2 out of 5
by A verified traveller

Close to airport, not fancy

Posted 09-Jan-2015
Close to the airport and easy to get to, but not in a very good area of Phoenix. Rooms are ok, nothing special. TV was old and color broken.
1 out of 5
by A verified traveller

So dirty!!

Posted 28-Dec-2014
I chose this hotel for its proximity to the airport. Never again. Found hair in the sink and bath... Was not mine. So gross. Even the floor was not vaccumed... Found all kinds of crumbs on he floor near my bed. The manager/ front desk were nice enough but I couldn't wait to get out of there. Will never skimp on accommodations for sake of convenience ever again.
2 out of 5
by A verified travellerfrom Canada

Very close to the airport.

Posted 28-Dec-2014
It was ok to spend a night before you go to the airport..
1 out of 5
by A verified traveller

Posted 24-Dec-2014
Beds were off their frames. Heater didn't work in one room and sent shocks out of the socket. Line of dirt around the safe where you could see how far they went with the vacuum.
3 out of 5
by A verified travellerfrom Augusta, ME

Room Condition

Posted 23-Dec-2014
Room was not very clean. You could actually see places that were not vacuumed. Bathroom window had the lock broken off from it. The bed was very uncomfortable. We both woke up with backaches.