Ratings based on 833 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean and comfortable

Posted 19-Sep-2014
The staff very nice room was clean and big comfortable beds great breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller from Richmond, Va

Easy access to room with two small dogs and luggag

Posted 17-Sep-2014
One night stay fit my needs well. Helpful desk personnel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Sep-2014
Great stay however u may want to consider two waffle makers for breakfast the wait was too long.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great deal for the money

Posted 26-Aug-2014
Pros: The jacuzzi and breakfast. King size bed was one of the better hotel beds I have slept on.
One of my best hotel stays ever. The pool was nice, the exercise room was adequate, and the breakfast was phenomenal.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Very comfortable. Friendly staff and a pool!

Posted 24-Aug-2014
Was a very comfy room and bed. Nice facilities and close to other restaurants and stores. Had a pool which was nice after a long day of travelling on the road
1 out of 5
by A verified traveller from Arizona

DINGY HOTEL!!!

Posted 23-Aug-2014
Pros: Nothing at all.
Cons: Everything as I mentioned above. Maybe a refund of my money would help.
The quality of this hotel has gone down since my last stay here about 1.5 years ago. The hallway is dimly lit, the carpet and walls are dirty. The room was poorly cleaned, I had to actually re-wipe everything down, the remotes, light switches, handles are all dirty. The bathtub was very dirty and needed to be bleached, the toilet was dirty which I had to clean my self and the room carpet looked like it hadn't been cleaned in a very long time. I would've asked for a different room except for the fact that I checked in at 4pm but didn't actually make it to the room till after midnight due to my husbands multiple medical appointments. I was even locked out of the back door access near my room 153 as it would not read my room key. I had to completely walk around in the rain to the main entrance to get a different room key. The quality of the breakfast provided wasn't all that great.
3 out of 5
Recommended
for Business Travellers
by A verified traveller from Skagit Valley, WA

A/C not working in upper floor

Posted 20-Aug-2014
Pros: Price, convenience and close to I-17
Cons: Fix upstairs air conditioner, get a carpet/upholstery cleaner to clean spots on couch and floors
Location: Great location, just off the I-17 in Northwest Phoenix.
For the price, decent enough place. Not the cleanest or most comfortable, but what I expected for the price range. My only complaint is that the A/C wasn't working on the upper floor, the thermostat showed it was 97 degrees on the INSIDE of the hotel! Took about 30-40 minutes to cool room down into the 70's so I could try to sleep....
2 out of 5
by A verified traveller

Posted 18-Aug-2014
The carpet in the room felt very moist to were I walked around in my shoes. The cleaning ladies were very rude to me and my guest. When walking down the hall way.
4 out of 5
Recommended
for Everyone
by A verified traveller from Idaho

Not fancy, but a clean hotel for a good price.

Posted 13-Aug-2014
Not the nicest building. But it was clean. Bedding was very clean and comfortable. Our room looked great and I was very impressed for the price we paid.
2 out of 5
by A verified traveller from Northern Arizona

Won't stay here again

Posted 12-Aug-2014
Pros: Pool area was nice and breakfast was ok but they ran out of coffee
Cons: remodel
Location: not a good location and nothing around the area
Room needs remodeled. Carpet shot and had an unpleasant odor. The outside hallway was the same and the ice machine/vending area on our section was closed off. I stayed at the hotel next to it last year and it was much better.