Ratings based on 659 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom Penrith, NSW, Australia

Good location, friendly staff and nice rooms

Posted 28-Mar-2015
Staff are excellent and are very friendly. Would stay there again.
3 out of 5
for Everyone
by A verified travellerfrom Country WA

Nice hotel in the City centre

Posted 26-Mar-2015
Pros: Convenient location & cheap price. At night beyond 11pm
Cons: Bar & snacks. Something anything.
Location: Central & convenient during the day & evening. But be prepared for no conveniences beyond 11pm.
Quite pleasant with a bar & restaurant. Rooms are ok for overnight convenient stay. We went to the Rod Stewart Concert at the Perth Arena which was about a 20 min. walk away. On our return about 11.30pm we were looking forward to a bar snack (or something to eat) and a couple of drinks but hotels facilities were all was closed. So had to resort to walking a block away only to have the only choice of a Big Mac. It was a Saturday night for heavens sake. Took it back to the room and had to go back out to look for some liquor to bring back, guess what nothing open. so settled for diet cokes. Essentially nice place for somewhere to put your head down & is convenient
4 out of 5
for Everyone
by A verified travellerfrom melbourne.australia

Very nice

Posted 23-Mar-2015
Very central close to shops, public transport, restraints. Has its own bar and restraint if you choose to stay at the hotel.has a car park facility
4 out of 5
for Everyone
by A verified traveller

executive room

Posted 11-Mar-2015
Pros: space and location
Cons: ramp access would be an advantage
Executive room high set is the way to go. Tourist tips received from staff in dining room and cleaning staff - better than reception
4 out of 5
for Everyone
by A verified travellerfrom perth

Excellent customer service

Posted 10-Mar-2015
Very happy with service . Staff were extremely nice. Only advice is bathrooms need a makeover. Other than that had a pleasant stay and comfortable sleep. Thank you
2 out of 5
by A verified travellerfrom Western Australia

Posted 03-Mar-2015
Room was unclean. Hotel is old and needs to be updated. Breakfast was average. Had to pay $30 for parking. Staff were very friendly.
3 out of 5
by A verified traveller

Inner city hotel

Posted 01-Mar-2015
Ok but the picture of the pool which first attracted me to this are deceiving
4 out of 5
for Everyone
by A verified travellerfrom new zealand

handy to facilities

Posted 26-Feb-2015
I didn't use the restaurant but the the Hotel room was excellent and very quiet,though a bit dated. I couldn't help noticing a few little things like a rusty basin drain fitting and a few small stains on the carpet. very good selection of teas and coffees supplied in room and a well stocked room fridge. I'd stay there again .
2 out of 5
by A verified travellerfrom Brisbane Qld

Hotel gives the appearance of being very tired

Posted 23-Feb-2015
Pros: The front counter reception were most cordial and helpful
Cons: Sadly needed maintenance at best, a complete make over of rooms, air conditioning, and bathroom plumbing, and bedding, at least in the two rooms offfe
Location: Very accessible to city and Public Transport
On both occasions we found the bedding uncomfortably firm, the plumbing in a very bad state of repair and replacement, and the air conditioning too cold and not able to be altered especially during sleeping hours. The service available in the dining room at breakfast was sadly neglected for example my attempt to find anything other than Luke warm food for the buffet option chosen, was also worsened by only very cold dinner plates being available to place the already low temperature food items on. By the time I returned to our table the breakfast was almost as cold as my wife's selected cereal option
2 out of 5
by A verified travellerfrom Hyden

Needs work

Posted 17-Feb-2015
Pros: Beds were comfy
Cons: Air conditioners, hot water, room service, awful smell on way to car park
Location: Great location, easy walking distance to the city
We stayed two nights at this hotel and found that the air conditioners couldn't be turned down at night so we were really hot, the water in the shower kept going hot and cold and our morning room service order didn't get collected so we had to go down and hand it in. Then the pancakes were burnt. Response from the staff was that they would let maintenance know but they indicated that they were fully booked so nothing would be done.