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Reviews of Costa Azul

4 out of 5
Costa Azul
Contrada Forgia, Balestrate, PA

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 3 out of 29 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Giuseppe

Stayed 3 nights in Sep 2023
Response from RECEPTION on 7 Sept 2023
Grazie mille per la sua recensione.

10/10 Excellent

Antionette

Stayed 1 night in Jul 2022
Response from reception on 1 Aug 2022
Thanks for your feedback

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Stayed 1 night in Jul 2022
Response from Reception on 1 Aug 2022
Thanks for your feedback

2/10 Terrible

SU, CHILE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just stay one night, and I spoke with the owner, but they did not care, because it was already paid. She ask me "at what time will U leave, so we can clean the room ?". What else can I say ??
Stayed 4 nights in Jun 2018
Response from Anna receptionist on 30 Jun 2018
Dear Susana, I'm sorry you didn't enjoy your stay in our hotel. Anyway it is discretion of the customer to organise transport and search infos about the position of the hotel before booking.Our hotel is not in the city centre because we point in relax and tranquility for our customers so it is reccomeneded to have a car.In addition we offered you a free transport to the reastaurant we booked for you and at the end end you didn't want to go anymore;we do also organise transport on request with our agency by payment infact,we organised you a transfer to Palermo.We do care on our customers,we escorted you in the room,and every wish you asked us was done.I'm sorry our hotel didn't suit you ,but our hotel for our services is a four stars hotel,but everybody can have his own thinking about it.We ask to all our customers the time of leaving the room for our internal organisation.We are sorry that you left before the end of your Holiday. Kind Regards,Hotel Costa Azul

10/10 Excellent

david, cirencester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly hotel
Nice, friendly small family hotel with good sized rooms with balcony. Our stay started with a speedy check in with the very helpful and friendly Danielle, followed by a relaxing afternoon by a very nice pool . A small hiccup with fridge in room (bearing in mind we were having Temps of 40' +) was quickly resolved by the lovely Martina. The cleaning staff were excellent, nothing was too much trouble for them. Breakfast was very good, served by the immaculate and helpful Luciano . These multitasking members of staff who all seem to work 16 hour days are a credit to the owners , who, also make you feel part of the family. So heartfelt thanks to them all, not forgetting the chef who we didn't see, for a very enjoyable stay

10/10 Excellent

MR, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and welcome
We stayed here on the way back to the airport for an early flight. Took a while to find it without satnav. But the service and welcome was great. Hotel is really clean and modern. Very close to beach. Really looked after us, they even opened breakfast early so we could eat before we left for the flight. It's a kinda strange location, but would certainly stay again.

8/10 Good

Mathias, Sicily

Liked: Cleanliness, staff & service, room comfort
Costa Azul
Nice hotel Staff very good and customer oriented! Restaurant was closed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Costa Azul in Balestrate, near Palermo
This was a one night stopover and it was very pleasant. The staff was helpful and friendly.

10/10 Excellent

charles, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costa Azul, Contrada Forgia.
We only stayed one night in this hotel, however we were made to feel welcome even though we arrived at around 01:00 in the morning. The Hotel is in a quiet area so I would recommend it to anyone looking for a quiet place just a few minutes drive from the nearest village. It is very clean and modern, with sea views and / or countryside.

4/10 Poor

Lars

Stayed 1 night in Sep 2023

6/10 Okay

Henrik

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Andreas

Stayed 5 nights in Jul 2023

10/10 Excellent

Jens

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel
This is a family runned hotel, nice rooms and a nice pool area. Not far from the beach. The big asset is the personal service! We had a great stay. Balestrate main street after 7PM has to be experienced.
Stayed 3 nights in Jul 2022
Response from reception on 1 Aug 2022
Thanks for your feedback.

8/10 Good

onur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top
Stayed 2 nights in Jun 2022
Response from philip on 8 Jul 2022
thank you

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Per fortuna si è trattato di una sola notte! Servizi pessimi: camera triste e squallida, tv non funzionante e doccia la mattina senza acqua calda. Ho fatto presente al personale i miei disagi, ma non è stato fatto niente per risolvere. Infine non mi hanno neppure voluto rilasciare la fattura elettronica, come da mia richiesta al momento del check-out.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halte pour une nuit.
L'hôtel et les prestations sont très bien, malheureusement l'environnement n'est pas très joli.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Gutes Preis-Leistungs-Verhältnis, saubere & ruhige Unterkunft, freundliche Mitarbeiter

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel moyen
Les personne parle iralien et espagnol seulement. Chambre défraichie , lit pas très comfortable. Hotel pas très prêt de la plage. Par contre les gens étais sympathique, gentil et de service.

8/10 Good

paoloNot Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Stefano, FAENZA

Disliked: Staff & service, property conditions & facilities, room comfort
MANCANO ADDIRITTURA I PORTASAPONE NELLE DOCCE, NON VI é NEPPURE UN'ATTACCAPANNI, ESTATE 35° FRIGOBAR VUOTO
Response from direzione on 7 Nov 2015
gentile Cliente, siamo spiacente che il suo soggiorno non sia stato di suo gradimento, ma, il portasapone 'e insieme al soffione; poi l'attacca panni c'e forse non la visto....frigobar non 'e vero che era vuoto perche ci sono acqua, coca cola, sprite, ecc....non so cosa voleva trovare.... Speriamo che vada meglio la prossima volta.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

antonino, palermo

garage in posizione assurda.
bene in linea di massima,non ritengo tale albergo assolutamente da 4 stelle,per ubicazione,. stadella senza indicazione di albergo ma solo di ristorante,garnatw su spiazzo i distante su stretta stradella,auto abbandonate a se stesse, al buio,piscina inutilizzabile a rischio infezioni per troi volatili attorno,personale gentile ,ma limitato nel numero,lunga attesa per cena,anche se cucina ottima.da igliorare nei particolari

8/10 Good

tom.s, nuernberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr geräumige zimmer, schöner pool
sehr große zimmer, schöner u. sauberer pool, etwas ausserhalb der ortschaft. der weg zum ca. 50 m entfernten sanstrand war leider sehr vermüllt. ein leihwagen ist dringend zu empfehlen. sehr freundlicher service und generell ein angenehmer aufenthalt.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Situation n'est pas la meilleure de la région.

6/10 Okay

Ektepar, Rogaland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell i gåavstand til strand
Hyggelig, serviceinnstilt personell som forsto litt engelsk. God mat, kunne vært mer variert meny.

8/10 Good

A, Laursen, Aarhus

Liked: Cleanliness, staff & service, room comfort
god restaurant., fin pool.
På trods af få værelser fik vi lækkert mad i restauranten også til morgenmad. Hotellet ligger 20 min gang fra alternative spisesteder i byen. Værelserne er store med flot udsigt til havet. Fin og godt opvarmet pool.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Da suggerire
Premetto che abbiamo passato pochissime ore e che la giornata piovosa di gennaio non ci ha fatto godere il panorama al meglio, ma la hall è invitante con piacevoli divanetti, il personale ci ha agevolato nelle nostre richieste dovute alla fretta, la camera era pulita e spaziosa ma non altrettanto moderna e invitante come il resto della struttura, il cibo buono anche se un antipasto totalmente di fritti surgelati era impresentabile