Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
3.0 Room cleanliness
3.0 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveller from West Wales

Serenity Room

Posted 28-Jul-2014
Pros: The whole experience was very tranquil.
Location: Near to Scarborough and Whitby which were both interesting places to visit.
Lovely room and en-suite, whilst a little smaller than we are used to we enjoyed being cosy.
1 out of 5
for Overnight Stay Before Destination
by H&GW from Clackmannanshire

Diabolical Filth Ridden Horror

Posted 04-May-2014 on Hotels.com
So bad we took one look and decided we would not be staying. Met with 'you're early' Hardly friendly. It stank. Charis sat round like a care home with teddies on them. Caravna out back which was obviously used for guests. It was totally covered in green mould. Filthy old net curtains hanging across windows. Just everything about the place was filthy. We could never have stayed there. Lost our money. Supposed to have 4 stars. Minus 4 stars! Just don't ever stay there. Couldn't even bring ourselves to even go to the room it was SO bad.