Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Warrington Cheshire

Average hot close to beach

Posted 30-Sep-2014
Not as good as we expected, no cooked breakfast no entertainment not many staff if you need anything, rooms are clean and comfortable but would not go there again
3 out of 5
Recommended
for Everyone
by A verified traveller from newcastle

The hotel

Posted 20-Sep-2014
The hotel was a ten minutě walk from the railway station on the south side of scarbough shops and beach věry close the hotel was basic our room was large but needs refurbished there was a whole in the bathroom door and paint flacking from the ceiling the room was clean but the large windows were dírty we had a cooked breakfast daily which was limited items we only got this as there was a large party of guests otherwise it was a continental breakfast the staff were lovely our 3 day stát was cheap but if you want luxury you wont get it here.
2 out of 5
by A verified traveller from Derby

the hotel with the narnia bathroom

Posted 09-Sep-2014
Pros: it was ideal for access to both the sea front and the town centre yet just enough off the beaten track to be quiet & peaceful
Cons: although the rooms were clean they were also very very tired and could do with a little TLC providing bacon for breakfast would also help!!
Location: its scarbourough so there are lots of things to see, like fat girls in overtight stretched leggings eating chips and men in vests walk pittbulls
on arrival at the hotel we rang the bell at reception ( in reallity a lectern by a door marked office) and waited...and waited...and waited, eventually having been issued keys i was given a room which i can only describe as authentic ( in a northern seaside town type of way). i had booked an ensuite room and proceeded to look for the bathroom, upon opening a third door on the emulsion painted MDF wardrobe i was surprised to find not a collection of bent wire coat hangers but instead a mouldy damp ecosystem cunningly disguised as toilet room. After the initial shock of finding yorkshires equivalent of cornwalls eden project in a really small broom cupboard in my room, imagine my surprise to find it also contained a shower ( whoever built the room probably also built the Dr WHO's TARDIS) the shower although compact with a shower tray the consistancy of spongy grass was infact warm and powerful however as hotel rooms are only generally for sleeping in i can say the bed was comfortable and the linen clean and fresh. the room was spotless (indoor water feature excluded!!) and there was plenty of tea and coffee available. although i was on the ground floor i heard very little noise throughout the night and slept soundly. as has been said before the breakfast in this hotel is continental ( ie purchased at ALDI) but there is plenty of it if you like that sort of thing or a great cafe on the harbour doing a fabulous full english. i would say a perfect contractors hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller

Basic, good location

Posted 12-Aug-2014
Pros: Good location
Cons: Breakfast is only served 8-9am and waiting staff seemed confused and unhelpful
I stayed in a single room on the top floor. Its nothing special, but it was a cheap, clean and comfortable place to spend the night close to the beach and town centre.
3 out of 5
Recommended
for Everyone
by A verified traveller

very comfortable bed

Posted 11-Aug-2014
Pros: when we arrived at the hotel staff were very welcoming and efficient
Cons: some maintenance needed, and abit of tlc but nothing major.A wider selection at breakfast would have been more pleasing
Location: the hotel was in an ideal location within ten minutes walking distance from the town and transport links
adequate tv and tea making facilities in the room with extra tea and coffee sachets available in the reception area if or when you want them. the rooms where warm and the bed was amazing, most comfortable nights sleep ive had in a while!
3 out of 5
by A verified traveller from Warrington

Two different rooms

Posted 05-Aug-2014
Our first night wasn't very pleasant on the 3rd floor! The room was basic and not very comfortable. The following day, we asked for a different one and were quite surprised with the quality! The staff is very friendly, we can't fault the workers but the hotel could use some tlc and then it doesn't matter which room one is allocated.
1 out of 5
by A verified traveller from manchester

fawlty towers !

Posted 02-Aug-2014
Pros: closness to the beach
Cons: The hotel is a lovely building needs some redecorating and tlc
Location: location of the hotel is fab 10 mins walk to the beach and seafront
hotel is run down needs decorating and modernising windows were painted shut in our room ! slug slime all over dining room carpet and mouldy bread at the table ! wallpaper hanging off the walls and lino in bathroom was disgusting .Storage draws were falling to bits the handle on the door was very loose and as for the continental breakfast well toast (mouldy bread ! ) cereals and a few yogurts croissants still left in packaging and nutella was out of date .Hotel bar was closed sat and sunday night then when open the entertainment was so loud it kept our children awake until after midnight during the week . This hotel is a modern day fawlty towers and would def not stay again .The only good thing about our stay was the friendly staff who were fabulous !
2 out of 5
by A verified traveller from Sheffield

You may go hungry

Posted 23-Jul-2014
Pros: Nothing
Cons: Total refurbishment and hire a cook
I could have stayed elsewhere in Scarborough for less money and got a proper breakfast included. The hotel reminded me of Fawlty Towers with its 1970's wood chip wall paper that has been painted over about 100 times and a room that was filthy except for clean linen on the bed. Breakfast is a joke if you stay here save yourself the trouble of going down to the "restaurant" and go straight out to a cafe.
4 out of 5
Recommended
for Everyone
by A verified traveller

Our stay

Posted 05-Jul-2014
Lovely stay, staff was welcoming, room was clean and nice size for me and my friend, flexibility to come back when want as key to front door :)
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 30-Jun-2014 on Hotels.com