Superb location, superb staff Posted 28-Jun-2014
Stayed for a long weekend in June. Experience was very good overall, from the friendly check-in to the bonus of a free room upgrade to one of the premium rooms. This had wonderful views over the sea, across the gardens and down to the beach and harbour. All floors were serviced by a lift. Other than the scenery, it's a bit of a walk to get to see anything else - no issue if you're younger, but something to bear in mind Rooms were well furnished, with the most comfortable beds and quilts you could wish for, beautiful curtains and comfy chairs in the bay windows. Bathroom in the premium room had a massive drenching shower, the other bathroom we had was more functional but served its purpose. We didn't make use of the spa facilities in the hotel, so can't comment...other than they did seem to be popular with others. The only gripe we had was that some of the corridors, doors and paintwork were a bit tired - nothing serious, but certainly noticeable when compared to the bedrooms, bar and restaurant Breakfast was served in a sea-view restaurant on the ground floor, good range of food of excellent quality, served buffet-style. There was a traditional feel to this that we loved, linen napkins, attentive staff - great What stood out most to us was the friendliness and quality of service from the staff. From handling questions over the phone, to check-in, the staff in the bar and restaurant - they all maintained the right balance of friendliness and professionalism.