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  • £101
  • per night

Hotel Chandler

12 E 31st St New York, 10016 New York

Beaux Arts charmer 2 blocks from Empire State Building

North of Union Square
Housed in a 1907 Beaux Arts building, this boutique hotel is in New York's Murray Hill district, 2 blocks from the Empire State Building, 3 blocks from Macy's, and a mile from Union Square. Show more
Intimate bar
The stylish Bar 12:31 hosts live entertainment most nights. An inviting library boasts a 40-inch flat-screen TV, plus books and games.
High-speed Internet
Hotel Chandler's guestrooms and suites offer complimentary high-speed Internet access. Beds are dressed with Italian Frette linens and duvets. Other amenities include Aveda toiletries and soft bathrobes. Hide

GUEST REVIEWS

4.5out of 5

Expedia Guest Rating

95%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 24/06/2013. The check-out date cannot be after 24/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Superior-1 Full or 1 Queen
This room, measuring 200-225 square feet, features 1 double bed or 1 queen bed with Italian Frette linens, cherry-wood furnishings, and turndown service. The bathroom has a phone, fluffy bathrobes, a rainfall showerhead (some include a shower/tub combination), and Aveda toiletries. Additional amenities include cable TV with premium channels, complimentary wired and wireless Internet, and your own personalized phone number and voice mail (retrievable from outside the hotel).
Deluxe - 1 Queen
Measuring 225-250 square feet, this room features a queen bed with Italian Frette linens, a desk, armoire, iPod/MP3 player, and bay window. The bathroom has Aveda toiletries, a telephone, and a double-wide shower stall with rainfall showerhead. Additional amenities include a 32-inch HD LCD flat-screen TV, your own personalized phone number and voice mail (retrievable from outside the hotel), and complimentary wired and wireless Internet access.
Superior - 2 Doubles
Featuring 2 double beds with fluffy duvets, this 225-square-foot room offers cable TV with on-demand movies, a cherry-wood desk, an armoire, and turndown service. The bathroom has a phone, plush bathrobes, Aveda toiletries, and a combination shower/tub. Additional amenities include complimentary wired and wireless Internet and your own personalized phone number and voice mail (retrievable from outside the hotel).
Executive Suite
This 375-square-foot suite features 1 king bed and a convertible queen-size sofa bed. Amenities include complimentary wired and wireless Internet access, cable TV, a desk, an armoire, turndown service, and your own personalized phone number and voice mail (retrievable from outside the hotel). A shower/tub combination is featured in the bathroom as well as a phone, plush bathrobes, and Aveda toiletries.
Deluxe - 2 Doubles
Offering 2 double beds with fluffy duvets, this 225-square-foot room includes complimentary wireless Internet access, as well as cable TV with premium movie channels, a cherry-wood desk, an armoire, and turndown service. The bathroom features Aveda toiletries, a telephone, and plush robes. Other amenities include an iPod dock and your own personalized phone number and voice mail (retrievable from outside the hotel).
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • Advanced reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Pets not allowed
  • Check-in time starts at 3 PM
  • Check-out time is Noon
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Continental breakfast fee: USD 16.00 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures

The hotel will be renovating from 1 January 2012 to 31 February 2012. The following areas are affected: Bar/loungeLobby

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.

This information supersedes all other information in this property's description that relates to these amenities.

Accessibility Options

  • Accessible bathroom
  • Roll-in shower
  • Handicapped parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Property Amenities

  • Sauna
  • Concierge services
  • Complimentary newspapers in lobby
  • Fitness facilities
  • Bar/lounge
  • Breakfast available (surcharge)
  • Limo or Town Car service available
  • Multiple small meeting rooms
  • Exhibit space
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Business services
  • Total number of rooms - 121
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Multilingual staff
  • Number of floors - 12
  • Medical assistance available
  • Dry cleaning/laundry service
  • Shoe shine
  • Television in lobby
  • Library
  • Air-conditioned public areas
  • Elevator/lift
  • Valet parking (surcharge)
  • Coffee in lobby
  • Wireless (high-speed) Internet access - complimentary
  • One meeting/conference room
  • Parking limited (surcharge)
  • Tours/ticket assistance
  • Luggage storage
  • Tour assistance
  • Laundry facilities
  • Room service
  • Business center
  • Parking (surcharge)
  • Valet parking
  • Smoke-free property

Rooms

This New York City hotel has 112 guestrooms and eight suites, all with complimentary high-speed Internet access. Platform beds are dressed with luxury Frette linens and fluffy duvets. Guestrooms offer complimentary HBO and Showtime. Bathrooms offer Aveda toiletries, plush robes, and telephones.

Distinctive decor includes blue-and-white checkerboard carpeting, cherry-wood furniture, and black-and-white photos of New York.

Turndown service and overnight shoeshine are also available. Guestrooms are all non-smoking.

Hotel Chandler, New York,  New York, Rooms Guest Room

Room Amenities

  • Premium television channel(s)
  • Pay movies
  • Premium bedding
  • Blackout drapes/curtains
  • Climate control
  • Air conditioning
  • Multi-line phone
  • Voice mail
  • Minibar
  • Wake-up calls
  • Turndown service
  • Designer toiletries
  • Bathroom phone
  • Sewing kit
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Electronic/magnetic keys
  • Desk
  • Clock radio
  • Window opens
  • HBO
  • Cable television service
  • Cribs (infant beds) available
  • Complimentary newspaper
  • Daily housekeeping (daily)
  • Complimentary toiletries
  • Non-smoking only
  • Wireless high-speed Internet access (complimentary)
  • iPod docking station

Dining

Breakfast room - Buffet breakfast (cooked-to-order eggs, bacon, pancakes, cereals, juices, and croissants and other pastries) is available for a surcharge.

Bar 12:31 - Intimate gathering place for guests and locals. “S”-shaped granite bar; blue Murano glass lights. Wines by the glass; creative and classic cocktails. Entertainment most nights.

The Hotel Chandler does not serve lunch or dinner, but numerous restaurants are in the surrounding area.

Nearby restaurants:

Artisanal

IXTA

Park Bistro

Hotel Chandler, New York,  New York, Dining Lounge/Bar

Renovations and Closures

The hotel will be renovating from 1 January 2012 to 31 February 2012. The following areas are affected: Bar/loungeLobby

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.

This information supersedes all other information in this property's description that relates to these amenities.

Recreation

  • Golfing nearby
  • Ice skating nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Helicopter/airplane tours nearby

Spa

  • Massages

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Chandler

4.5
out of 5
avg. guest rating
Hotel service:
4.5
Hotel condition:
4.4
Room cleanliness:
4.6
Room comfort:
4.3
Location:
4.6
Neighbourhood:
4.3
96%

of guests recommend

out of 584 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller from Sydney
4.0
out of 5
Recommends this hotel
Posted 10 Dec 2011

“Comfortable with nice touches”

We spent one week in this hotel and enjoyed its comforts and the service very much. Recommended.

A Traveller from Boston, MA
3.0
out of 5
Recommends this hotel
Posted 8 Dec 2011

“Better when construction finished”

Clean, good location. Expensive in December and the hotel is undergoing significant renovation. Probably charming when it's all through.

Andrew B from Chicago
4.0
out of 5
Recommends this hotel
Posted 6 Dec 2011

“Nicely appointed; will visit once renovation complete”

Very nice hotel but with a lobby renovation going on when I arrived and no restaurant as a result. So I walked somewhere for a lovely dinner (Duo, on Madison), but will visit again if the rates are right and the lobby is done.

Area recommendations
I love New York, so choosing an area is recommend is tough. But this hotel and this location are great for proximity to Times Square, shopping on Madison and Fifth Avenues, the Village is only a mile and a bit... Great.
Peter W from Leeds, UK
5.0
out of 5
Recommends this hotel
Posted 3 Dec 2011

“Happy to stay there again”

Desk staff were always helpful. Room was clean and comfortable. Public areas were being refurbished while we were staying, which was slightly inconvenient. Would like to go back and see how it looks when the work is finished. Would be happy to recommend this hotel to friends.

A Traveller from northern ireland, UK
5.0
out of 5
Recommends this hotel
Posted 1 Dec 2011

“Great hotel”

This hotel is currently undergoing some rennovation work. However the hotel is supplying a courtesy continental breakfast everyday from 7-11am and a wine & cheese evening every night from 5-8pm to compensate for the current work. Judging by the rest of the hotel, I would say that when the rennovations are complete the hotel will look even better. The hotel staff were all very nice and also helpful. I would definitely recommend this hotel, on the edge of 5th avenue and close to all transport sysstems. Had a great time!

A Traveller from London
5.0
out of 5
Recommends this hotel
Posted 29 Nov 2011

“Very Impressed”

Booked the Hotel Chandler and wasn't sure what to expect. However, was very surprised at how good it was. Despite refurbishment work taking place in the reception area, the rooms were very good indeed - clean and spacious. Very central location near 5th Avenue and one block from the Empire State Building. Would stay here again.

Alison B from Reigate, UK
5.0
out of 5
Recommends this hotel
Posted 27 Nov 2011

“Great location, great hotel”

We were made to feel welcome on arrival and upgraded at no extra cost to a King Room. The bed was just the most comfortable bed ever - and so big we managed not to collide in the night!! The refurbishment didn't really bother us and the free wine in the evening was a wonderful way to unwind after a busy day; the makeshift lounge provided a great place to swop news and ideas with fellow travellers. The staff could not be faulted - polite, friendly and nothing was too much problem for them - a great hotel and a fantastic position for exploring New York.

Bruce M from Vancouver Canada
4.0
out of 5
Recommends this hotel
Posted 24 Nov 2011

“Well located.”

The hotel was in a convenient location and although it was undergoing repairs we were well taken care of. The service was good overall. Did not like the private cab service one doorman set up for us as we ended up paying 2.5 times the price of a yellow cab. The doorman obviously got his cut! The regular cabs are fast and reasonable. Don't fall for this scam. The rooms are certainly small, but they were clean and updated. I would love to see the hotel once all renos are completed as I'm sure the lobby will be attractive. I did notice that in some establishments they add the tip automatically and of course, I only noticed once I'd paid additional tips twice. This was not the case at the hotel though. Oh yes, fly with Cathay Pacific if you can as the service and food are excellent and it offers the only direct flight from Vancouver to New York, non-stop!

Area recommendations
Time Square, Broadway, 5th Avenue, Greenwich Village and the subway
Marie G from Levis, Canada
4.0
out of 5
Recommends this hotel
Posted 18 Nov 2011

“Could easily see myself going back there”

It's a very nice, small hotel. Quiet place comparing to some places I have been in New York. Even if they were doing some renovations in the lobby, it didn't bother us in any way and we appreciated the little breakfast snacks they pût togheter for our convenience. The people working in the hotel were also very Nice and helpful.

A Traveller from Edison, NJ
3.0
out of 5
Does not recommend this hotel
Posted 15 Nov 2011

“not impressed”

There is a renovation in hotel, the loby is very tiny. however that is not what caused my rating 3; the main reason for that is the service of front desk staff. it seems the problem with electronic keys is quite frequent, during our check in 2 people were requesting to reprogram the key. it happens to me in one morning too. when i came to the desk, there was another guest with the same problem. as people go to the breakfest in a morning, typically nobody takes walet of purse to the breakfast room in hotel. the photo ID is required to get key reprogrammed. It is perfectly understandible to have such request, but what is not acceptable is the fact that after your identity was checked by address and phone the key is not reprogrammed, but guest just sent to its room, basically i was told the key's issue is taken care of when it was not. the problem still existed and i was requested to show the ID to hotel person once the room will be opened by that person. Everything together took 30 min. I think it should have been not only easier, but more importantly more honestly to send somebody to verify identity in a room from a begining.

Hotel Chandler

12 E 31st St New York, 10016 New York

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Nearby Points of Interest

  • Empire State Building - 0.3 km / 0.2 mi
  • Madison Square Park - 0.4 km / 0.2 mi
  • The Morgan Library and Museum - 0.4 km / 0.3 mi
  • Herald Square - 0.5 km / 0.3 mi
  • Macy's - 0.5 km / 0.3 mi
  • Madison Square Garden - 0.7 km / 0.4 mi
  • Penn Plaza Pavilion - 0.7 km / 0.4 mi
  • The Institute of Culinary Education - 0.7 km / 0.4 mi
  • Flatiron Building - 0.7 km / 0.4 mi
  • New York Public Library - 0.7 km / 0.5 mi
  • Bryant Park - 0.8 km / 0.5 mi
  • Fashion Institute of Technology - 0.8 km / 0.5 mi
  • Gramercy Park - 0.9 km / 0.6 mi
  • Penn Station - 0.9 km / 0.6 mi
  • Grand Central Terminal - 0.9 km / 0.6 mi

Location Highlights

  • In city center
  • In business district
  • Full-service health spa nearby

The closest major airports to Hotel Chandler are:

New York, NY (TSS-East 34th Street Heliport) - 1.2 km / 0.7 mi

New York, NY (JRB-Downtown Manhattan Heliport) - 5.4 km / 3.3 mi

New York, NY (LGA-LaGuardia) - 10 km / 6.2 mi

Newark, NJ (EWR-Liberty Intl.) - 17.3 km / 10.8 mi

New York, NY (JFK-John F. Kennedy Intl.) - 20.5 km / 12.7 mi

The preferred airport for Hotel Chandler is New York, NY (LGA-LaGuardia).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • New York, NY, United States (LGA-LaGuardia)

Area:

Midtown East - Grand Central, New York, New York, United States of America: Some of NYC’s best-known landmarks are north of 14th and south of 59th—or Midtown Manhattan. Its eastern half is home to many iconic skyscrapers, such as the Empire State Building, the Chrysler Building, and Rockefeller Center. On Madison Avenue, ad execs help influence consumer spending on Fifth Avenue. Other highlights include Grand Central Station, the United Nations, and the Diamond District.

Hotel Chandler

12 E 31st St New York, 10016 New York

Most recent booking for this hotel: less than 2 hours ago.
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