Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
68% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by Neil from Ottawa

Good hotel in central location

Posted 12-Mar-2014
Good, mpdest hotel in central location for overnight or stay of short duration. Good breakfast with great selection included.
4 out of 5
Recommended
for Everyone
by Geoff from England

Nice hotel nice staff

Posted 22-Nov-2013
Pros: Pleasant staff, good bar, safe environment, good value for money
Good location
5 out of 5
Recommended
by KBM from San Francisco, California

Good for transit from late international flight

Posted 07-Oct-2013 on Hotels.com
I find the 680 a very good 3-star hotel -- a good choice for late-night arrivals: easy check-in, comfortable, hot shower, privacy, fine television hosting news and movie channels. The hotel has been around many years and is known by locals, taxi drivers and airlines--so you'll always be able to find your way. I arrived late at night from an international flight by taxi, which the airport called for me. My luggage was lost but delivered later to and safely stored by the 680. Guards and people are around, used to late arrivals. The receptionist and service was very helpful. (When booking I requested a room on quiet side of the hotel on a top floor, because of loud disco nearby. Also noted late-night check-in). Room comes with nice large-choice buffet breakfast. There is a restaurant and unimposing casino at the 680. No room service, but you can find snacks, water, drinks late at night. There is a safe in the room and guard on each floor. I was very careful about my computer, phone, money--did not leave anything out--kept all in locked suitcase or room's safe or carried money, phone, necklace in moneybelt. If very valuable, I'd have put things in front desk's safe deposit box. Was happy there several days while delayed by lost luggage. Good location downtown. Railway museum is half-mile walk and interesting. I'd only complain about the low-power portable air conditioner/fan not keeping the room too cool.
2 out of 5
by John

You get what you pay for.

Posted 30-Sep-2013
Pros: Staff are very friendly and helpful
Cons: Cleaner rooms; attention to preventing prostitutes from soliciting in the hotel public areas.
Location: Good downtown location within walking distance of the downtown shops and offices.
The 680 is conveniently located in central Nairobi. However, there is a very loud casino on the ground floor and a loud band in the bar on the first floor. The room was stuffy, but when the window was open it was too noisy to sleep. The staff are very helpful, but I was asked for tips twice for services that generally would not justify a tip. The lobby and bar are frequented by a number of prostitutes, and I was solicited twice when just walking from the lobby to my room. I would not recommend this hotel. It is more affordable than most downtown hotels, but I know of places for half the cost that are more comfortable, cleaner, quieter and hassle free.
3 out of 5
Recommended
for Everyone
by che10011 from jersey city, nj

ok. nothing special

Posted 26-Sep-2013
i am a man of few words. i had a pleasant stay. reassured by security, including attendants on each floor although i was not enthused about them noting my comings and goings from m hotel room. room was clean. loved the breakfast...hotel location was spot on
2 out of 5
by Ramana from Abu Dhabi.

Could have been better

Posted 13-Aug-2013
Pros: Location right in the middle of the business district. Helpful and courteous staff.
Cons: The general ambience of the room, internet connectivity / speed and facility to make telephone calls from the room.
Location: In the middle of the business district.
Bath towels are not kept. After several calls over a period of one hour and a complaint to to the manager, the towels have arrived. I was told that the washing machine was broken down. Internet connectivity was very slow and intermittent (I was in 10th floor). Some channels on TV are very grainy. As a traveller I did not have a local sim card. There was no facility to make even local calls, even from the reception area. I had to borrow the personal mobile from an attendant. The complementary tea / coffee bags and coffee percolator are missing. Breakfast is good. Staff are courteous / polite and volunteering to help. The hotel is located right in the middle of the business district.
3 out of 5
Recommended
for Families
by Chris from Tanzania

Nice location, right at the city centre.

Posted 30-Jun-2013
Pros: The location. It is just at the city centre, where everything is accessible.
Cons: Room service should be on place, and restaurant services extended. Kenya is a tourist centre and the tendency of tourists arriving late is there.
Location: The location is fantastic. It is within the reach of things one may need.
This is the first hotel in my world-wide travels that has no room service. Restaurant closes at 10pm, so late arrivals have no way of having dinner. It was really disappointing because my first night was kind of frustrating.
2 out of 5
Recommended
for Business Travellers
by Fernando from Dubai, UAE

Convenient location, but all!

Posted 30-Jun-2013
Pros: Location
Cons: Accepting credit cards in the restaurants
I've booked this hotel because it was walking distance from Kenya International Convention Centre and because its price was worth, being a lot cheaper than other close-by hotels like Intercontinental and Crowne Plaza, which were extremely expensive for what they offer back. The location is definitely a plus for Sentrim 680, it is few blocks from KICC, where I attended an event, but it is definitely the only good point of this hotel. Given the reviews in both Expedia and TripAdvisor, I came in not expecting much anyway. Apart of the existing reviews, I would like to mention that the TVs don't have the remote control, maybe they don't leave one in the room to avoid it to be robbed, but the fact is that if you want to change the channel, adjust the volume or turn it off, you will need to stand up and do pressing the buttons. Other disappointing fact is that when having dinner I was not informed that credit card payments are only accepted for bills over 3000 Shillings, so if your bill is less you will be asked to pay in cash. Tip: be prepared to have enough money if you decide to eat there. The food is not bad, so this is a good point (at least one!)
5 out of 5
Recommended
for Business Travellers
by C. Charles

Excellent value for the money

Posted 12-Mar-2013 on Hotels.com
Overall, I was pleasantly surprised and impressed given the reviews I'd read. I was in Kenya the week of the elections and this hotel felt like home. The location was central to the business I was attending to. The staff was wonderful and provided excellent guest service, the food was absolutely fabulous -I had breakfast and loved all the fruits, meats and even the vegetarian dishes they provided at breakfast and I didn't need to eat outside (both African and Western fare was available at breakfast), I have never experienced this at any hotel. The room was clean, linens were superb, bed comfortable -my main criteria for judging a hotel - and they even provided free bottled water. They even have a sister hotel that has a pool and garden - an oasis in the city for those interested in getting rejuvenated in a quieter zone about a mile, mile and a half from the hotel. I was born in Nairobi and now this hotel will be my new home at home away from my residential home in the States. The head of guest relations, Annette, is a wonderful lady who makes sure that the guests are enjoying their stay and will go out of her way to ensure your comfort. I give this hotel a rating of 4 stars.
3 out of 5
Recommended
by A verified traveller

Posted 21-Jan-2013 on Hotels.com
Couldn't pay for evening meal at hotel with credit card. Very primitive and noisy air-con unit in room. But the location was good.