We were checked in very fast, but not without a very courteous smile and all the info we needed to know in order to enjoy the hotel (spa, bar, neighbouring restaurants, etc). As we get to our room, we find its got 2 KING size beds, a sitting area and a walk in closet. You cannot beat that for the fantastic fare we paid and the quality the hotel gave us in return.
Price to quality relation, insuperable! Well done guys, we will certainly come back.
PS. You must stop at the bar and order a Fiona La Fleur (made with real orange blossom extract and almonds), Robbie, Zach, or any of the super nice chaps behind the bar will make you feel at home.
I took my girlfriend here for a few days to propose. The staff was so attentive and thoughtful. They made us feel like royalty. The concierge Brad went the extra mile. The beach service was spectacular and the front desk help was just as gracious. We felt at home and I only wish I could remember everyone's names to ask for, but it doesn't matter. The whole team nailed it and made it very hard to leave. When I come back to Miami I will be staying at The Surfcomber.
This was our first visit to Miami. The Royal Palm on South Beach surpassed our expectations. Janine was very helpful when some minor concerns were raised. Hyacinth ensured our room was serviced to a high standard. Harold (and his team) ensured that some items that were left behind in error were packaged and sent on to our next destination.
The only 'negatives ' would be the cost per day of the valet parking and the attitude portrayed by some of that team - less than helpful!
However, thank you you for making our short stay with you one that we shall remember!
Renowned for beautiful sandy beaches, exciting nightlife, and designer shopping, Miami Beach is South Florida's playground. Visitors can lounge ocean-side, dine al fresco on international culinary delights, or browse clothing boutiques. For family-friendly fun, Miami Beach also boasts a seven mile sandbox enclosed by the city's boardwalk, which is perfect for jogging and rollerblading.
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