We had a bit of a rocky start at the Eden Roc. We were unaware of the extent of the construction going on! It is major construction that does disturb the peace a bit. We spoke to Josh the manager and he was very appologetic and really made it up to us! Be aware that everything Is over priced but then again, all of Miami is pricey! Once the construction is done, I'm sure the hotel will be 5 stars!
Great experience. Second time there. I found the room could have been a bit tidier and also the cot was really uncomfortable and not worth 35$ a night. But staff was amazing. Robert at front desk was very accommodating!
My boyfriend and I stayed at this hotel and it was beautiful, clean,and everyone was so friendly and helpful.There were people at every door to hold it open for you. The food was expensive but everything else was amazing. Its right on the beach and the outdoor pools/beach is beautiful. On the beach they have waiters to get your food and drinks... ask for Diego! It was paradise. I would love to return shortly!
This renowned Miami Beach hotel rises above 1,000 feet of Atlantic Ocean beach, 2 miles from South Beach; a complimentary …More
Took yellow cab from airport(flat fee $35.00)
From the time we arrived, service was excellent. Staff opens the door every time you come and go. Very polite and courteous.
Check in: we called ahead and asked for an early check in due to an early flight. They did their best and had us in by 1:30. Was very pleased .
Room: clean and tidy. It was too small for a family of four; but I thought that would be the case before hand; as it is a boutique hotel. For some reason the power went out 2X in our room only; and they booted us back up quickly. I noticed that the room was not vacuumed everyday; which was disappointing.
Pool/Beach. Both were very pleasing. Pool staff was excellent as was bar staff. Comfortable setting around the pool. Beach access was easy. You are allowed 2 chairs and towels as a guest of Sherborne. additional charge for more chairs or an umbrella($19.00)
Overall would definitely stay again, but get a bigger room.
Renowned for beautiful sandy beaches, exciting nightlife, and designer shopping, Miami Beach is South Florida's playground. Visitors can lounge ocean-side, dine al fresco on international culinary delights, or browse clothing boutiques. For family-friendly fun, Miami Beach also boasts a seven mile sandbox enclosed by the city's boardwalk, which is perfect for jogging and rollerblading.
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