Title: Z Ocean Hotel, Classico a Sonesta Collection Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Z Ocean Hotel, Classico a Sonesta Collection Salt air and outdoor pool, near Fillmore Miami Beach ![Sun-loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/48025971.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/8ca480e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/d8fea398.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/dab13bfe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/fff0d6d8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Z Ocean Hotel, Classico a Sonesta Collection, near Lummus Park Beach, offers relaxation and adventure. Dine beachfront, enjoy spa treatments, or visit the all-day on-site restaurant. Features include a poolside bar and outdoor entertainment area. 7.2 Good ## Popular amenities - - Hot tub - Spa - Bar - Gym - Parking available ## Room options ### Check availability for these dates # Tonight [Sept 29 - Sept 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=2478283&PinnedHotelID=2478283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=2478283&PinnedHotelID=2478283&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 30 - Oct 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=2478283&PinnedHotelID=2478283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=2478283&PinnedHotelID=2478283&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=2478283&PinnedHotelID=2478283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=2478283&PinnedHotelID=2478283&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2478283&PinnedHotelID=2478283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2478283&PinnedHotelID=2478283&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/dab13bfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, City View (South Beach) 7.0 Good 2 reviews ### Highlights Furnished balcony Separate sitting area Soundproofed Air conditioning Fridge LCD TV Premium bedding Pillow-top bed - 600 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/d8fea398.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Lanai, Pool View ### Highlights Furnished balcony Separate sitting area Soundproofed Air conditioning Fridge LCD TV Premium bedding Pillow-top bed - 600 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/d8fea398.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Pool View ### Highlights Furnished balcony Separate sitting area Soundproofed Air conditioning Fridge LCD TV Premium bedding Pillow-top bed - 600 sq ft - Sleeps 3 - 1 King Bed ![Suite, 1 King Bed (Spa) | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/8533b4d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Spa) ### Highlights Furnished balcony Separate sitting area Soundproofed Private outdoor hot tub Air conditioning Fridge LCD TV Premium bedding - 600 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/8ca480e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, City View (Roof Top Terrace) ### Highlights Furnished balcony Separate sitting area Soundproofed Private rooftop hot tub Air conditioning Fridge LCD TV Premium bedding - 600 sq ft - City view - Sleeps 3 - 1 King Bed ![Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace) | Room amenity](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/2f864fb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace) 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Separate sitting area Soundproofed Private rooftop hot tub Air conditioning Fridge LCD TV Premium bedding - 600 sq ft - Partial ocean view - Sleeps 3 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2480000/2478300/2478283/2a6df2b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (South Beach) 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Separate sitting area Soundproofed Air conditioning Fridge LCD TV Premium bedding Pillow-top bed - 600 sq ft - Sleeps 3 - 1 King Bed ### Suite, 2 Queen Beds (South Beach) ### Highlights Furnished balcony Separate sitting area Soundproofed Air conditioning Fridge LCD TV Premium bedding Pillow-top bed - Sleeps 4 - 2 Queen Beds ### Suite, 1 Queen Bed (South Beach) ### Highlights Furnished balcony Separate sitting area Soundproofed Air conditioning Fridge LCD TV Premium bedding Pillow-top bed - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1200000/1190600/1190549/4c5e4651.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Fontainebleau Miami Beach Mid Beach - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 7,135 reviews £320 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Miami-Beach.h1190549.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=6610acf2-40d9-44a3-bcf9-98e1d8705222&top_cur=GBP) Ad ![Outdoor pool, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/90000/81300/81223/f318bd18_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Loews Miami Beach Hotel – South Beach South Beach - 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Pool - Spa - Pet-friendly - Free WiFi 7.8 Good 2,437 reviews £180 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Miami-Hotels-Mondrian-South-Beach.h2190271.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=6610acf2-40d9-44a3-bcf9-98e1d8705222&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Z-Ocean-Hotel-South-Beach.h2478283.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Z-Ocean-Hotel-South-Beach.h2478283.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.78709%2C-80.13007&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IoD5ADXuZcyBISeEpkfvJ8wV0PA=) 1437 Collins Ave, Miami Beach, FL, 33139 #### What's nearby - Collins Avenue Shopping Area - 3 min walk - 0.2 miles - Fillmore Miami Beach - 10 min walk - 0.6 miles - Miami Beach Convention Center - 15 min walk - 0.8 miles - Lincoln Road Mall - 19 min walk - 1.0 mile - Port of Miami - 8 min drive - 4.5 miles #### Getting around - Adrienne Arsht Center Metromover Station - 8 min drive - Miami Airport Station - 21 min drive - Miami, FL (MPB-Public Seaplane Base) - 15 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Front Porch Cafe - ‬2 min walk - ‪Havana 1957 - ‬3 min walk - ‪LT Steak & Seafood - ‬2 min walk - ‪Señor Frog's - ‬1 min walk ## About this property ### Z Ocean Hotel, Classico a Sonesta Collection Upscale hotel near Lummus Park Beach Located close to Fillmore Miami Beach and The Wolfsonian Museum, Z Ocean Hotel, Classico a Sonesta Collection provides an adjacent golf course, a poolside bar and a terrace. With amenities such as beachfront dining and sunloungers, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the hot tub, and indulge in a body scrub, a massage or a manicure/pedicure. The on-site restaurant, Front Porch Cafe, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and an outdoor entertainment area. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers and pool umbrellas - Full breakfast (surcharge), free bike hire and valet parking (surcharge) - Express check-out, babysitting (surcharge) and a banquet hall - A 24-hour front desk, smoke-free property and a lift - Guest reviews give top marks for the helpful staff and location Room features All guest rooms at Z Ocean Hotel, Classico a Sonesta Collection boast comforts, such as premium bedding and furnished balconies, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Children's dinnerware and travel cots - Bathrooms with rainfall showers and free toiletries - LCD TVs with cable channels - Wardrobes/cupboards, separate sitting areas and LED light bulbs ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1200000/1190600/1190549/4c5e4651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fontainebleau Miami Beach Mid Beach - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 7,135 reviews £320 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1190549&PinnedHotelID=1190549&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach cabanas, sun-loungers, beach towels](https://images.trvl-media.com/lodging/11000000/10570000/10560100/10560039/08853bda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nautilus Sonesta Miami Beach South Beach - Pool - Spa - Pet-friendly - Kids pool 8.4 Very good 1,042 reviews £177 includes taxes & fees 6 Oct - 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Free WiFi - Restaurant 8.6 Excellent 151 reviews £149 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=1168&PinnedHotelID=1168&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop bar, ocean views, open daily](https://images.trvl-media.com/lodging/1000000/50000/41500/41450/73c3c0b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dream South Beach, by Hyatt South Beach - Pool - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,008 reviews £106 includes taxes & fees 30 Sept - 1 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=41450&PinnedHotelID=41450&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Secured, covered valet parking on site (USD 45 per night; includes in/out privileges) ### Food and drink - Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 12 to 19 per person - 2 bars/lounges - A poolside bar - A restaurant ### Restaurants on site - Front Porch Cafe ### Things to do - 18-hole adjacent golf course - 24-hour gym - Billiards/pool table - Free bicycle rentals - Games - Golf caddies - Golf carts - Hot tub - Outdoor pool - TV in common areas ### Family friendly - Babysitting (surcharge) - Children's dinnerware - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Soundproofed rooms - Travel cot ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 600 square feet of conference space - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Spa - Body scrubs - Body wraps - Deep-tissue massages - Facials - In-room massages - Manicures/pedicures - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Handrails in stairways - Lift - Pool hoist on site - Tile flooring in room - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways - Wheelchairs on site ### More - 4 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: 1 AM Minimum check-in age - 21 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions The property charges 3 per cent for credit card payments Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150, per pet, per stay, plus a deposit of USD 150 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 13 kg per pet) Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 55.86 per accommodation, per night The resort fee includes: - Additional inclusions - Beach access - Beach loungers - Beach towels - Business centre/computer access - Concierge service - Faxes - Fitness centre access - Housekeeping - In-room coffee - In-room safe - Pool access We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 12 to 19 per person - Valet parking fee: USD 45 per night (in/out privileges) - Pet deposit: USD 150 per stay - Pet fee: USD 150 per pet, per stay - Service animals are exempt from fees - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a smoke detector and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Z Hotel Z Ocean Ocean Z Ocean Z Hotel Z Hotel Z Ocean Z Ocean Hotel Z Ocean Hotel South Beach Z Ocean South Beach Crowne Plaza Miami Beach Miami Beach Crowne Plaza Vincci South Beach Miami Beach Crowne Plaza Vincci South Beach Crowne Plaza South Beach Z Ocean Hotel Crowne Plaza Z Ocean Hotel Crowne Plaza South Beach Z Ocean Z Ocean Hotel Z Ocean South Beach Z Ocean Hotel Z Ocean Hotel South Beach Miami Beach Miami Beach Z Ocean Hotel South Beach Hotel Hotel Z Ocean Hotel South Beach Z Ocean Hotel South Beach Miami Beach Crowne Plaza South Beach Z Ocean Hotel Z Ocean Hotel South Beach ## Frequently asked questions ### Does Z Ocean Hotel, Classico a Sonesta Collection have a pool? > Yes, this property has an outdoor pool. ### Is Z Ocean Hotel, Classico a Sonesta Collection pet-friendly? > Yes, Z Ocean Hotel, Classico a Sonesta Collection allows dogs (limit 1 total) with a maximum weight of up to 13 kg per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Z Ocean Hotel, Classico a Sonesta Collection? > Valet parking is available for USD 45 per night. ### What time is check-in at Z Ocean Hotel, Classico a Sonesta Collection? > Check-in start time: 4 PM; check-in end time: 1 AM. After-hours check-in is not available. ### What time is check-out at Z Ocean Hotel, Classico a Sonesta Collection? > Checkout is at 11 AM. ### Where is Z Ocean Hotel, Classico a Sonesta Collection located? > Located in South Beach, this beach hotel is within a 10-minute walk of Lummus Park Beach and The Wolfsonian Museum. Art Deco Welcome Center and Fillmore Miami Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Z Ocean Hotel, Classico a Sonesta Collection Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 109 8 - Good 52 6 - Okay 49 4 - Poor 32 2 - Terrible 45 ### 7.0/10 Cleanliness ### 7.6/10 Staff & service ### 6.8/10 Amenities ### 6.4/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 8/10 Good #### LeAndre 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities $45 for valet parking per night is kinda predatory. Especially when there is no other parking but street parking. ##### LeAndre Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Robert 19 Sept 2025 Disliked: Property conditions & facilities I reserved a room for my birthday only to arrive to hotel building that was closed. I had to stand outside reading a city ordinance while attempting to find another place to stay. I was never notified before my arrival. Just fantastic. ##### Robert Stayed 3 nights in Sep 2025 ### 8/10 Good #### Driton 21 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was nice but it will be better if they have laundry inside the hotel overall its good ##### Driton Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Nikisha 9 Jul 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Staff was amazing ! The hotel Muneer’s a lot of work ##### Nikisha Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Rachael 30 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this hotel ##### Rachael Stayed 7 nights in Apr 2025 ### 8/10 Good #### Jose 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The room that we were in was surprisingly spacious. ##### Jose Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Bryan 23 Jul 2025 Liked: Cleanliness Not the greatest as expected, front desk people aren’t friendly at all ##### Bryan Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Cassie 9 Jul 2025 Disliked: Cleanliness, property conditions & facilities AC broken. Very uncomfortable beds. Best thing is the location. Wouldn't rebook here. ##### Cassie Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Frank 21 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very enjoyable.. the tub was great ##### Frank Stayed 2 nights in May 2025 ### 2/10 Terrible #### Zanib 1 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely a horrific nightmare! Reached out to Expedia Saturday and was told they will contact manager, wanted a resolution or to be moved to another hotel. No one called or did anything . Monday I get an email that the Z Ocean is willing to refund my resort credit! This is not good enough! I want a refund or credit ! Nothing worked and neither the manager or engineer ever showed up with my several calls to the desk and conversations. Another couple complaints as I stood there as well. Appears the entire hotel nothing works! Expedia you should pull this off your page! First time I have had such a horrific experience!! ![](https://a.travel-assets.com/ugc/hotel-reviews/b2e384ac-9ac8-48ea-9c87-aaa17993eb19-1756745472027.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8a6697e7-4ee3-453e-8a84-a66d460189de-1756745477112.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bacteria- call the building inspector this is not code ](https://a.travel-assets.com/ugc/hotel-reviews/c99240da-2fe7-4510-9d61-a6bc0cab7e10-1756745479425.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e6524942-cbf4-4c9d-ab26-b08c8e0b1319-1756745471421.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zanib Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Erica 22 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities It was very spacious! But very outdated. No restaurants, no bars, pool area not clean, jacuzzi had rips inside and it was dirty poor maintenance upkeep. Literally visited a friend’s hotel that was less expensive and beautiful. Up to date. ##### Erica Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Neal 29 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The $200 per night room hold is wrong. For patrons who do not have credit cards, this practice is pretty oppresive. ##### Neal Stayed 3 nights in Jun 2025 ### 8/10 Good #### Nicholas 14 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Nicholas Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### Kelly 8 Jun 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They charge for a $177 breakfast and one leaves disappointed because they only give a coffee and a donut, the hot tub does not serve the attention of the hotel staff they are terrible the truth I left very disappointed from the hotel ##### Kelly Stayed 1 night in Jun 2025 ### 6/10 Okay #### Brandon 2 Jun 2025 Disliked: Amenities Paid Extra just for the private hot tub. A little bumbed due to the fact that their hot tubs dont use jets anymore since COVID-19. ##### Brandon Stayed 2 nights in May 2025 ### 8/10 Good #### parys 6 Jun 2025 Liked: Cleanliness, staff & service, amenities My ac may have been an issue however I didn’t complain about it nor was I in the room enough to truly notice. My stay was upgraded and I was pleased overall I will come agaijn ##### parys Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Lawrence 22 Jun 2025 Disliked: Amenities, property conditions & facilities It has really went down. Air conditioning was broken. No towels. Bar and restaurant closed. So disappointing ##### Lawrence Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Zaenikka 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First time visiting this property pre-cruise and we had a phenomenal time! Love the dual level balcony experience and views. ##### Zaenikka Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Verified traveller 19 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place to stay. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Iyun 27 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The hotel is centrally located and the suites are spacious and comfortable. However, the staff’s behavior was inconsistent and not always hospitable. ##### Iyun Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Samuel 28 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property was great room was clean. Restaurant downstairs food was good. ##### Samuel Stayed 4 nights in Jan 2025 ### 8/10 Good #### Edith 28 Apr 2025 #### Faded Glory Lots of art deco flourishes, but the restaurant and the gym were closed. Needs to be refurbished, but it was clean, quiet at night, huge balcony, perfect location, close to the beach, and very convenient to have towels, chairs and umbrella included. ##### Edith Stayed 6 nights in Apr 2025 ### 8/10 Good #### Anthony 28 Apr 2025 Disliked: Amenities Outdated but ok ##### Anthony Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Howard 18 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities The property itself is located in a good area. Close to the beach. The rooms layout is nice for the rooftop PH rooms. The hotel amenities aren’t in operation ( No Bar, No spa) and the hotel is currently being renovated, which i agree it needs to be. Only 1 elevator works so wait times are longer than usual. The pool area is horrible. Does not look like the picture. The worst thing is that none of the hot tub jets work in the building. They still offer to fill it with warm water and just sit in it which is outrageous. ##### Howard Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Damien 25 Mar 2025 Hotel is in desperate need of upgrades. Location is great though ##### Damien Stayed 3 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Miami Marriott Biscayne Bay](https://www.expedia.co.uk/Miami-Hotels-Miami-Marriott-Biscayne-Bay.h1345.Hotel-Information) > > [Fontainebleau Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Miami-Beach.h1190549.Hotel-Information) > > [Loews Coral Gables Hotel](https://www.expedia.co.uk/Miami-Hotels-Loews-Coral-Gables-Hotel.h78079979.Hotel-Information) > > [InterContinental Miami by IHG](https://www.expedia.co.uk/Miami-Hotels-InterContinental-Miami.h2222.Hotel-Information) > > [Collins Hotel](https://www.expedia.co.uk/Miami-Hotels-Collins-Hotel.h788619.Hotel-Information) > > [EAST Miami](https://www.expedia.co.uk/Miami-Hotels-EAST-Miami.h12078999.Hotel-Information) > > [YotelPad Miami](https://www.expedia.co.uk/Miami-Hotels-YotelPad-Miami.h70326285.Hotel-Information) > > [Hotel AKA Brickell](https://www.expedia.co.uk/Miami-Hotels-Hotel-AKA-Brickell.h988764.Hotel-Information) > > [Hyatt Regency Miami](https://www.expedia.co.uk/Miami-Hotels-Hyatt-Regency-Miami.h1068.Hotel-Information) > > [Kimpton EPIC Hotel by IHG](https://www.expedia.co.uk/Miami-Hotels-Kimpton-EPIC-Hotel.h2237168.Hotel-Information) > > [Suites at 23 Palms By RocketStay](https://www.expedia.co.uk/Miami-Hotels-23-Palms-Suites-Miami-Edgewater.h34478455.Hotel-Information) > > [Cadillac Hotel & Beach Club, Autograph Collection](https://www.expedia.co.uk/Miami-Hotels-Cadillac-Hotel-Beach-Club.h60032.Hotel-Information) > > [Nobu Hotel Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Nobu-Hotel-Miami-Beach.h16256597.Hotel-Information) > > [Mayfair House Hotel & Garden](https://www.expedia.co.uk/Miami-Hotels-Mayfair-House-Hotel-Garden.h24311.Hotel-Information) > > [Fontainebleau Sorrento Oceanview Junior Suite with free parking](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Sorrento-Oceanview-Junior-Suite-With-Free-Parking.h29618894.Hotel-Information) > > [Generator Miami](https://www.expedia.co.uk/Miami-Hotels-Generator-Miami.h29563633.Hotel-Information) > > [Hilton Miami Downtown](https://www.expedia.co.uk/Miami-Hotels-Hilton-Miami-Downtown.h2228.Hotel-Information) > > [Novotel Miami Brickell](https://www.expedia.co.uk/Miami-Hotels-Novotel-Miami-Brickell.h13142248.Hotel-Information) > > [Hilton Cabana Miami Beach Resort](https://www.expedia.co.uk/Miami-Hotels-Hilton-Cabana-Miami-Beach-Resort.h18107.Hotel-Information) > > [Eden Roc Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Eden-Roc-Miami-Beach.h15431.Hotel-Information) > > [Grand Beach Hotel](https://www.expedia.co.uk/Miami-Hotels-Grand-Beach-Hotel.h2238836.Hotel-Information) > > [DoubleTree by Hilton Grand Hotel Biscayne Bay](https://www.expedia.co.uk/Miami-Hotels-DoubleTree-By-Hilton-Grand-Hotel-Biscayne-Bay.h5860.Hotel-Information) > > [Four Seasons Hotel Miami](https://www.expedia.co.uk/Miami-Hotels-Four-Seasons-Hotel-Miami.h966115.Hotel-Information) > > [Biltmore Hotel - Miami - Coral Gables](https://www.expedia.co.uk/Miami-Hotels-Biltmore-Hotel-Miami-Coral-Gables.h21937.Hotel-Information) > > [Best Western Plus Atlantic Beach Resort](https://www.expedia.co.uk/Miami-Hotels-Best-Western-Plus-Atlantic-Beach-Resort.h200340.Hotel-Information) > > [Radisson Resort Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Four-Palms-Hotel-Miami-Beach.h44891320.Hotel-Information) > > [Hotel Riu Plaza Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Hotel-Riu-Plaza-Miami-Beach.h74574.Hotel-Information) > > [Hotel Croydon](https://www.expedia.co.uk/Miami-Hotels-Hotel-Croydon.h8121463.Hotel-Information) > > [AC Hotel Miami Wynwood](https://www.expedia.co.uk/Miami-Hotels-AC-Hotel-By-Marriott-Miami-Midtown.h39015907.Hotel-Information)