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The Palms Hotel & Spa

Photo gallery for The Palms Hotel & Spa

Featured image
On the beach, beach cabanas, sun-loungers, beach umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas

Overview of The Palms Hotel & Spa

The Palms Hotel & Spa

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
3025 Collins Ave, Miami Beach, FL, 33140

Explore the area

  • Popular LocationMiami Beach Boardwalk3 min walk
  • Popular LocationCollins Avenue Shopping Area17 min walk
  • Popular LocationMiami Beach Convention Center2 min drive
  • AirportMiami, FL (MIA-Miami Intl.)17 min drive

Choose dates to view prices

About this area

Miami Beach

Located on the beach, The Palms Hotel & Spa is in South Beach, a neighbourhood in Miami Beach. The area's natural beauty can be seen at Lummus Park Beach, while Art Deco Welcome Center and Phillip and Patricia Frost Museum of Science are cultural highlights. Check out an event or a game at American Airlines Arena, and consider making time for Vizcaya Museum and Gardens, a top attraction not to be missed. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Miami Beach Boardwalk - 3 min walk
  • Collins Avenue Shopping Area - 17 min walk
  • Miami Beach Convention Center - 2 min drive
  • Lincoln Road Mall - 3 min drive
  • Mount Sinai Medical Center - 4 min drive

Restaurants

  • Tropical Beach Cafe - 2 min walk
  • Market at EDITION - 3 min walk
  • Cantina 27 - 3 min walk
  • Cantina 27 - 3 min walk
  • Los Fuegos by Francis Mallmann - 3 min walk

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 17 min drive

About this property

The Palms Hotel & Spa

4-star beach hotel with a full-service spa
Spend the day relaxing on the beach or pampering yourself at The Palms Hotel & Spa's full-service spa. All 251 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as pillowtop beds and Egyptian cotton sheets. In-room free WiFi and first-run films are standard, as are plasma TVs with satellite channels.
The Palms Hotel & Spa offers 251 forms of air-conditioned accommodation with a safe and complimentary bathrobes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch Plasma televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 42.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 31 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space (8000 square feet)
  • Meeting rooms 9

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch plasma TV
  • First-run films
  • Films for purchase
  • Premium channels
  • Satellite channels

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Business centre/computer access
  • Phone calls
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 31 for adults and USD 15 for children (approximately)
  • Valet parking fee: USD 42.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Parcels are held up to 7 days prior to arrival. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
A car is recommended for transport to and from this property

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 1374 out of 2151 reviews
5 - Excellent 64%
Rating 4 - Good. 485 out of 2151 reviews
4 - Good 23%
Rating 3 - Okay. 159 out of 2151 reviews
3 - Okay 7%
Rating 2 - Poor. 71 out of 2151 reviews
2 - Poor 3%
Rating 1 - Terrible. 62 out of 2151 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was not cooperative
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 5 nights in Nov 2021

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was nice but is do for some remodeling. The restaurant was not that great. The pool is small.
Stayed 2 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Unfortunately the property does not have balcony's.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy familiar
Stayed 5 nights in Nov 2021