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We stayed here one night to celebrate our engagement while in South Beach. The W was super kind to upgrade us to an even large suite than we had booked! EXCELLENT! Right? Well, overall, yes. But when staying in a 5* hotel one would expect the little details to be all in place. They weren't quite ...
I was thoroughly impressed with the staffs professionalism and attention to detail. This is truly a 5 star resort. Im my profession we are always looking to give great customer satisfaction. 1 Hotel exceeded my expectations and I recommend them hands down above the competition.
The grounds are great, rooms are great but man is this hotel expensive. 3 drinks were $100. 2 pieces of cake and a cookie were $44. Breakfast for 2 was $100. If you don't care to spend this is the hotel for you.
This was by far one of the best experiences regarding my hotel stay. The guy down stairs (1st floor), Christian is amazing. He helped us with our luggage and basically handled any other concerns (needed a fridge) that we had. This hotel is certainly one I'll come back to. Cons: 15% daily fee on top ...
I don't even know where to begin with how great this hotel is. The rooms are so nice and clean. Very spacious with high end decor. Everything about this hotel was great including the views but he best part about it is their customer service. I would definetly give an A+ to all the staff. All of the ...
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