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DoubleTree Suites by Hilton Hotel McAllen

4.0 star property
Travelers enjoy complimentary roundtrip airport shuttle service and local area transportation while soaking up the sun at this convenient McAllen location

Choose dates to view prices

Located in McAllen's business district, DoubleTree Suites by Hilton Hotel offers a welcoming retreat near La Plaza Mall. Guests can unwind in the sauna, enjoy the terrace, or swim in the indoor or children's pool. Amenities include a coffee shop/cafe and dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £82
includes taxes & fees
4 Jun - 5 Jun

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About this property

DoubleTree Suites by Hilton Hotel McAllen

  • Upscale family-friendly hotel near La Plaza Mall
  • You can look forward to a free return airport shuttle, a free daily manager's reception and a terrace at DoubleTree Suites by Hilton Hotel McAllen. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An indoor pool and a children's pool, along with pool umbrellas
    • Free self-parking and extended parking
    • Full breakfast (surcharge), a free local area shuttle and access to a nearby indoor pool
    • Access to a nearby health club, express check-out and express check-in
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 262 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with premium channels
    • Balconies, separate dining areas and fridges

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 13.00 for adults and from USD 7.00 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree Suites by Hilton Hotel McAllen have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at DoubleTree Suites by Hilton Hotel McAllen?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree Suites by Hilton Hotel McAllen on 4 Jun 2026 start from £82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree Suites by Hilton Hotel McAllen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree Suites by Hilton Hotel McAllen?

Self-parking and extended parking are free at this property.

What time is check-in at DoubleTree Suites by Hilton Hotel McAllen?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at DoubleTree Suites by Hilton Hotel McAllen?

Checkout is at noon. Late checkout is available for USD 25.00 (subject to availability).

Does DoubleTree Suites by Hilton Hotel McAllen provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 9:00 AM to 5:00 PM on request.

Where is DoubleTree Suites by Hilton Hotel McAllen located?

This family-friendly McAllen hotel is located near the airport, within 1 mi (2 km) of Rio Grande Regional Hospital and La Plaza Mall. Xtreme Lazer Tag and Fireman's Park are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.6

Cleanliness

10

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 653 out of 1002 reviews
Rating 8 - Good. 151 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

Reviews

Verified

10/10 Excellent

DULCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely kind, the parking felt very safe, and the room was super comfortable and clean. We felt very warmly welcomed throughout our stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect.. The rooms are really nice, the ambiance is beautiful. Highly recommend
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice staycation location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Teresa

Staff was very welcoming and supportive. Parking was safe. The room was clean. Breakfast buffet was good but I remember in the past was more selection of items. Overal, everything was very fresh and delicious.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ramiro

Liked: Property conditions & facilities
Very comfortable place.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Laura i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and good location and service.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
It was a very comfortable stay very enjoyable roomy felt like home away from home
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! Rooms were large and quiet.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities
This is our second time here and it never disappoints... great staff, ample rooms , clean and good price.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overnight stay very much..Check in was smooth, finding a parking was easy & the staff was very friendly. We will be staying here again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel! Huge rooms, hot water, comfortable beds, just over all a home away from home. This is the 2nd time we have stayed here.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Nishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a girls trip n feel safe around the area love to visit again and they have Starbucks that’s plus point for me love it
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service

Good business stay experience

Nice place, friendly staff.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities
The room/hotel was neglected in an understatement. The elevator door would not open on our floor. The Carpet was stained disgusting, the bathroom felt dirty, and the hot water took forever. The bed was comfortable, and the staff was friendly or it would have been a 1 star.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Super clean, just a beautiful hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jo Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hote. Good service.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the friendly staff, specially Mr Ruben.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very well situated shopping is near staff was great. After a long day of sightseeing and running around it was great to unwind at the bar and have a meal at the same place. Everything was awesome..
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Meranda

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean. The beds were the most comfortable beds we’ve had at a hotel. They even brought us a popup play pen for our baby to sleep in.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Maritza

Liked: Amenities
The way the room is set up.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was stocked, but wish they had a local channel line-up. We got the double room suite, very spacious, but i would recommend they add atleast a trash can to every room. The room only had one trash 🗑 can in the whole suite. Again provide local tv station line-up available.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it really welcoming and the cookie was a very joyful detail. The room was spacious and comfortable.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice place but the cocktail lounge was closed which I was looking forward too. Pool was very comfortable. Heated pool.
Stayed 1 night in Jan 2025