Ratings based on 492 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Austin, TX

Nasty Hotel

Posted 08-Apr-2015
Pros: Nothing very disgusting hotel
Cons: The hotel should be torn down and rebuilt
Location: I was so excited to leave this horrible hotel
Extremely horrible experience would never stay at this establishment again.
2 out of 5
by A verified travellerfrom Monterrey

Remodelación

Posted 27-Mar-2015
Cons: que te avisen que está en remodelación o te cambien e hotel
El Hotel está en Remodelació y nosotros que sufrimos de alergias la suciedad fue un factor aunado a que no hubo reducción de tarifa, no recomendable hasta ver su remodelación después de julio 2015. Iba al hotel por la alberca techada y estaba cerrada, mis hijas se quedaron sin meterse.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom texas

Other than the construction, it was fine.

Posted 21-Mar-2015
Yes, it was nice. But the restaurants and the hotel was under construction. The rooms were very nice.
2 out of 5
by A verified traveller

Posted 20-Mar-2015
Front desk man needs customer service training, or to quit.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Feb-2015
We spent a great day in the Hotel. Although part of the failicites are in renovation, the overall experience was great.
5 out of 5
Recommended
for Everyone
by A verified traveller

BASTANTE PLACENTERA

Posted 23-Feb-2015
Pros: SU UBICACION PARA CON LOS CENTROS COMERCIALES
Cons: LA CANTIDAD DE MESAS PARA DESAYUNO COMO QUE LES QUEDO UN POCO CORTO Y HUBO GENTE ESPERANDO MESAS
Location: CENTROS COMERCIALES ES LO QUE MAS VISITE DURANTE MI ESTANCIAS
PUES BASTANTE RECOMENDABLE EL HOTEL CON ACCESOS RAPIDOS Y MUY CERCA DE LOS DESTINTOSSITIOS QUE UNO BUSCA EN LA CD DE MC ALLEN,INCLUSO SE VE QUE ESTAN REMODELANDO HABITACIONES Y TAMBIEN LES SUGERIRIA AGREGAR CANALES CON PROGRAMACION SUBTITULADA O EN ESPAÑOL PARA AQUELLAS PERSONAS QUE NO HABLAN EL INGLES
3 out of 5
by A verified traveller

Posted 23-Feb-2015
The main atrium in the entrance of elevators the staff was really nice and helpful, At the check in entrance the night attendant was more interested in talking to the security guard instead of giving me any attention as -a guest as I had to go to the front desk because no-one answered room service or operator or no pick-up at all. The elevator was as-slow as-a cargo elevator and when you exited off the construction vapors was very annoying. The buffet in the morning was good. I may stay there again but not likely.
3 out of 5
by A verified travellerfrom Mexico

Viaje de negocios

Posted 03-Feb-2015
Cons: Limpieza, cambio de cama
La cama es incomoda, el baño en muy mal estado, hotel viejo, parece que algunas areas estan en remodelacion
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Feb-2015
Cons: Limpieza en áreas de aire acondicionado
Muy buena experiencia, sólo falta poner más atención en limpieza de salidas de aire acondicionado.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom mx

Embassy

Posted 03-Feb-2015
Excellent hotel ira the best place in Mc allen to stay