Ratings based on 459 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom tyler Tx

Great hotel chain this unit not up to standards.

Posted 17-Jan-2015
Pros: Friendly staff
Cons: More lights in room A desk with additional electric outlets for electronics Better lighting in bathroom A chair in bedroom
Location: Good location close to expressway,shopping and dining.
The hotel is undergoing renovations and I was placed in one of the old rooms. The room was very happy rust around the bathtub drain, mold around tub caulking and the tub was peeling where it had been resurfaced. The floor was not clean in the bathroom. I asked for another room and the staff was very pleasant. I was placed in a newly renovated room next. This room had a new shower and vanity and was clean. The room did not have ceiling light and only one tabe lamp in the bedroom making it dark. The living room had two lamps and a light over kitchen counter making dark as well. No desk was available only a kitchen table. The wall plug behind the bed had only one working outlet. The room did not have adequate space to plug in electronics. The lighting in the bathroom was not adequate, the fluorescent light around the mirror kept havin half of it turn off and when all was working still poor lighting for getting dressed and applying make up. This hotel was not up to the Embassy standards pales when compared to the San Antonio Riverwalk but just as pricey. I left note with staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Experiencia en el Hotel Embasy junto a mi familia.

Posted 12-Jan-2015
El hotel cuenta con una ubicación muy buena, cerca de las tiendas en McAllen, estuve muy cómoda hospedada en el, lo recomiendo ampliamente. La suite es muy amplia
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mexico

Best service in McAllen

Posted 11-Jan-2015
The hotel Rooms are a bit old but still in good condición and they are very comfortable. They will renovate all the rooms this year. The hotel has a great staff, a great free breakfast and free drinks in the evening.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cadereyta

Excelente desayuno pesimo sofa cama es lo unico ma

Posted 10-Jan-2015
El sofa cama esta en pesimas condiciones fuera de eso esta muy bien en gral todo
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel muy Sgradable

Posted 07-Jan-2015
Muy Atento el Personsl y excelente Preciovin. EXPEDIA.COM
4 out of 5
Recommended
for Everyone
by A verified traveller

Agradable

Posted 06-Jan-2015
Agradable hotel y rico buffet aunque la limpieza de los cuartos y la comodidad de las camas no es la mejor.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Jan-2015
IT NEEDS BATHROOM REMODELING AND EVERITHING ELSE IS OK
3 out of 5
by A verified traveller

el hotel necesita remodelacion

Posted 05-Jan-2015
EL HOTEL ES EL MAS VIEJO QUE HE VISITADO DE ESTA CADENA HOTELERA NECESITA UNA REMODELACION HAY MEJORES HOTELES POR ESTA TARIFA.
5 out of 5
Recommended
for Everyone
by A verified traveller

great

Posted 08-Dec-2014
we went for the thanksgiving weekend and it was awesome, close to every store you have to time to go buy some stuff and go back and rest at your hotel room, by the end of the day enjoy the included drinks with some popcorn or nachos, if you are with sons enjoy the warm swimming pool. The staff always looking after you, from frontdesk to the kitchen team, everyone that is there in the morning cooking a good breakfast and the team around cleaning and asking you if you need something else. thank you all. manuel
3 out of 5
by A verified traveller

Hotel was adequate, but room was not

Posted 05-Dec-2014
I requested a suite to conduct business meetings in and was placed in room 109. The suite was a two room set-up with a couch and table in the front room and a bed in the second room. Wifi did not reach the second room. Also, the bedroom portion of the suite shares a wall with the elevator shaft, so every time it is in use it sounds like a giant trash compactor is being turned on which prevented a good night's sleep. The front room was fine, but the furnishings were dated and the carpet was peeling up near the bathroom. Not particularly impressive overall, but it was clean.