Regular Room (2 Beds) | In-room safe, soundproofing, free WiFi, bed sheets
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Reviews of Octagon Mansion Hotel

2.5 out of 5
Octagon Mansion Hotel
1632 Adriatico Street, Malate, Manila, Manila

Reviews

6.8
Rating 10 - Excellent. 23 out of 181 reviews" "
Rating 8 - Good. 74 out of 181 reviews" "
Rating 6 - Okay. 47 out of 181 reviews" "
Rating 4 - Poor. 19 out of 181 reviews" "
Rating 2 - Terrible. 18 out of 181 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Quite and close to the Robinson Mall
Stayed 3 nights in Feb 2023

8/10 Good

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, all utilities worked, staff was friendly, food was above average. Probably the only con is that washroom was a bit tight. if you are a big guy you should consider getting the bigger room.
Stayed 6 nights in Sep 2022

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Brendan

Actually i am just letting you know that i did not stay at the Octagon Hotel as it is a quarantine hotel only . You might want yo remove this hotel , or at least make that fact known. PS. In its place i was put up at its sister hotel the Palm Grove hotel 50 metres down the road.
Stayed 2 nights in Mar 2022

2/10 Terrible

FLORDELIZA

Stayed 3 nights in Jan 2022

10/10 Excellent

bobby

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Dec 2021

10/10 Excellent

bobby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2021
Response from Octagon Mansion Hotel on 23 Nov 2021
Thank you for reviewing us and for giving us a 5.5 rating!

10/10 Excellent

Rita Odessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Janos

Travelled with group
Disliked: Room comfort
Unbelievable small rooms a
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
The smoke odor inside the elevator. It’s very noisy during night
Stayed 2 nights in Jul 2019
Response from Mitch on 21 Jul 2019
Dear Mam/Sir, On behalf of Octagon Mansion Hotel, we would like to offer our sincerest apologies for the inconvenience that you experience during your stay with us. We will forward your concern to our upper management to prevent/ avoid the issue you experience. Thank you and hope to see you again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Jessa on 8 Oct 2018
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

6/10 Okay

Rod, Melbourne, Australia

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018
Response from Jess on 26 Sept 2018
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

8/10 Good

Robert

Amazing neighborhood and area. Small room
The neighborhood is great place to party and meet new friends. Cheap food and drinks on the Room Service. However, the room is small.
Stayed 1 night in Aug 2018
Response from Jess on 26 Sept 2018
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

6/10 Okay

thurdi, Los Angeles

Liked: Cleanliness, staff & service
Good location but the hotel was more like a hostel with a small narrow room.
Stayed 2 nights in Jul 2018
Response from Mitch on 26 Aug 2018
Dear Mam\Sir, Thank you for taking time to write a review regarding your experience with our property. We would like to extend our apologies concerning all the issues that you faced. We’d like to hear more about your specific concern/ situation and make things right. If you wouldn’t mind giving us a feedback by approaching our Front Office Staff to assist you further. We look forward to hearing from you. Have a nice day.

8/10 Good

Lenard

Liked: Cleanliness, staff & service, room comfort
Good Hotel
This hotel’s name was changed to Octagon Hotel and is no longer Hostel 1632. The staff are excellent. The manager -Gwen super responsive and is always visible and available if needed. The rooms are average but nicely kept. WiFi weak in the rooms but strong in the lobby. The coffee shop offers good coffee. There’s a club close-by playing loud music all night till 5am including week days. If you are in the rooms to the back, this is an issue. This hotel is one block away from a shopping mall. It’s about 30-45 minutes from the airport. The shuttle provided by the hotel is expensive than uber or taxi. We took it because we were a big part with a lot of luggage. The experience here was good and I’d stay again if I don’t need to have sound sleep.
Stayed 2 nights in Feb 2018
Response from Jessa on 22 Feb 2018
• Dear Ma’am/ Sir, Thank you for staying with us again. We appreciate your loyalty and for continue trusting our hotel. Rest assured that we will do everything it takes to make us deserving your loyalty.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly
Hotel is in a good area very close to Robinson’s Mall and the Bay.
Stayed 2 nights in Jan 2018
Response from Jessa on 1 Feb 2018
• Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

6/10 Okay

anne, manila

Liked: Cleanliness, staff & service, property conditions & facilities
over-all, it was a nice stay.
i have been a repeat/frequent visitor of the hotel. its proximity to the mall and other govt. offices is a plus for me. its always my hotel of choice. the places i need to go to is just within walking distance.though its a little “cramped” but its okay with me. the cleanliness and the service makes up for it. im only a little disssatisfied with the hotel car which i booked, though. the vehicle was not presentable enough. the fact that i was willing to pay 5x more than what it’s worth paying with grab taxi for a trip to commonwealth, qc, the hotel staff who booked the car should have exerted more effort to look for a better vehicle.
Stayed 1 night in Nov 2017

4/10 Poor

Julius Caesar

Disliked: Staff & service
literally last minute booking had a problem checking in because they cant find my reservation end up paying for a room until my reservation was confirmed and that they will return my payment before i check out. . . had a problem checking out because as i understand with their staff is the one in charge is out for lunch so had to wait for almost 30 mins just to check out and get the money i paid the night before. the good: bed is comfy and the shower heater works. clean, strong wifi, walking distance to almost anywhere in malate. the bad: tiny room. . . very cramp bathroom, limited parking space
Stayed 1 night in Sep 2017

8/10 Good

Harry, Cebu City Philippines

Liked: Cleanliness, staff & service, room comfort
Hotel has been much improved. I have spent a night or two there every three months. The property has changed fropm OK to good.
Stayed 1 night in Sep 2017

6/10 Okay

Rose, mq

Disliked: Property conditions & facilities
Nice hotel. Its close to Robinsons Mall but
I booked & paid by my credit card almost a month before my stay BUT they gave me a worst room, rejected other guests because no signal for my mobile network. My family & friends can not contact me as well as me to them. I still went out of my room and stayed long hours on their fire exit stairway to get some network signal. Their wifi connection sucks too. Its telling connected but not connected at all. Or very weak signal. I was not able to rest and sleep good because I keep going out from my room and stayed to their fire exit stairway to be able to contact my loved ones.

6/10 Okay

mazzy, philippines

Disliked: Room comfort
Location wise
Location was good because it's near Robinson mall, and more restaurant around the corner. For me it's just like an ordinary room without slipper.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay

10/10 Excellent

Douglas, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Can;t beat the price and location
I have stayed at 1632 many times and know some staff by name. They are great, very helpful, the price is attractive, and the hotel is generally quiet and good standard. The only concern for some might be the hassles with salesmen and beggars outside in Malate, but they are not abusive, just a lot of them!

8/10 Good

Harry, Cebu, Philippines

Liked: Staff & service
Good enough for a business trip.
In out, comfortable, noisy outside, inexpensive, clean and helpful staff

8/10 Good

Gio36

Liked: Cleanliness, staff & service
Very accessible and nice spot for nightlife
This hostel is located near the U.S. EMBASSY and several other night life bars. You can't get no wrong picking this place for accessibility and fun.

4/10 Poor

Eric, Uk

Disliked: Staff & service, room comfort
Disappointed
Hotel is located on a busy road and lots of sellers outside. Not able to relax on their cafe. Expensive compare to other hotels but no pool and other emenities. Staffs are confusing. We extended for another days and upon getting our key they always mention about payment everytime we passby to their reception.

6/10 Okay

Sarah, Cheltenham UK

Liked: Cleanliness
Hotel was fine but dodgy area
We only stayed in Manila for 1 night to break up the journey returning to the UK. If you absolutely have to stay in Manila this hotel is fine and does the job. Pro's: - We stayed on 3rd floor - couldn't hear any outside noise - good night sleep. - 2 min walk to Robinson shopping mall for last minute shopping and plenty of eating options - Quite close to airport - about 1/2 hr without traffic. - Reasonably priced. Cons: - Small but functional rooms - not suitable for more than 1 or 2 nights stay - Area didn't feel very safe - sign on reception saying 'please deposit firearms'! But to be honest I'm not convinced there is any part of this city that is. I'm being VERY restrained with my choice of wording - this is the most vile, dirty, seedy City I have ever visited and I consider myself well travelled. AVOID if possible. Shame this place has now formed part of our memory of the Philippines. The only place that felt safe was the mall - probably because it had metal scanners as you entered.

8/10 Good

tjjm.

Liked: Cleanliness, staff & service, room comfort
clean oasis in a questionable area
Hotel room was very clean but the room small and narrow. Knew that going into the stay though. Staff was very personable. Had internet in the lobby that was complimentary and price of the room was inclusive of tax - no surprises.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very long wait
I was checked in almost an hour after the check-in time because the room was not ready. The receptionist was not friendly and i have to come to the reception 3x just to ask if my room is ready.

8/10 Good

Ki Mun, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from front office staff.
We booked 2 rooms and arrived very early, before the usual check in time but the front staff girl was very helpful and upgraded both rooms to the deluxe from the standard and allowed us to check in right away so we could get some badly needed rest. She was superb and I was very grateful. The location is close to Robinsons mall and there are lots of places to eat in the area.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Sean, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Really enjoyed the stay the staff were very friendly very help full especially the door men and cleaning people and security

8/10 Good

michael, sweden

Liked: Cleanliness, staff & service
Close to shopping mall and restaurants
I am comfortable withe the hotel and the staffs are very helpful and polite

8/10 Good

Mohamed Arshad, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Ermita, Manila
Pleasant stay, good to have minibar, but shower room is rather small/tight- may be a problem for big people!

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kristian, Noway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money
Very good value for your money. The hotel is very close to the Robinson Mall, so its perfect for a few days of shopping etc. For the price, the hotel is very nice and the staff were very friendly. I have stayed in more expensive hotels which were in much worse conditions, in Manila so i have to say this was a pleasant surprise.

4/10 Poor

ellsworth, ABILENE

Disliked: Room comfort
Better places to stay elsewhere
Room was extremely small, no place for suitcases. it was clean and staff was friendly. Their are a lot better rooms for the money in the neighborhood

8/10 Good

michael, sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Robinson mall
A very pleasant and clean hotel with helpful staffs.its so close to Robinson shopping mall with lots of restaurants. I would definitely recommend this hotel.

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
When you're looking for good price and comfort when you stay in manila this is the place to stay. Surrounded by nearby stores.

8/10 Good

Harry, Cebu, Cebu City, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat clean place to stay in Manila on business
Checked in at 9:00PM notice4d the hotel had been remodeled, checked out a 6:00 Am the next morning. The staff was polite and helpful.

6/10 Okay

gina, cebu

Liked: Cleanliness, property conditions & facilities
nice room
it is oaky butt verry noisy in the niegbourhood ,, no sound roof .not complete the aninmities in the toilities.also in your promo we found out that there is breakfast but in reality nothing.
Response from Ellies on 4 Oct 2014
Thank you for the comments you have shared. Your feedback is being considered for our improvement. However, referring to the breakfast, room only and room with breakfast are available in the website separately so every guest should select their preferred offer. On the other hand, guest can still avail for breakfast upon arrival at additional cost. Nevertheless, we still hope that you will stay with us again!

8/10 Good

Victor, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality, reasonable value.
Some rooms, like mine, had no wifi access. Good restaurant. All staff pleasant. Very close to Robinson's Mall where there is great selection in foods and goods, everything you need.
Response from Ellies on 7 Feb 2015
Thank you for the good comments you have shared with us with regards to the staff, restaurant and our location. As for the Wi-Fi, we are sorry if you have difficulty with the connection. This has been taken necessary action so as to prevent inconvenience for happening again. Thank you and we look forward to see you again!

4/10 Poor

jorie, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No costumer services
May 30,2014 room 222 I called @ 10:30 night about the noise every 10 minute it's whole night and nobody care to check about it. No costumer services.
Response from Ellies on 7 Feb 2015
First of all, we are really sorry for any inconvenience during your stay with us. We are not sure if you are referring to the renovation at the hotel because we ensure that any it should happen during daytime only. As for the service, we are saddened that no one has assisted you but nevertheless, this will not happen again as we have made the necessary action on this matter already. Thank you for staying with us and hope that you will consider us again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Ellies on 26 Jul 2014
We appreciate the time spent to review your stay with us. We hope that you will give us another opportunity to be if service to you and see progress in our service. Thank you and hope to see you again.

8/10 Good

cara

Liked: Cleanliness, staff & service, room comfort
Response from Ellies on 7 Jun 2014
We are thankful for the high ratings you have given us. We hope to see you again in the near future. Thank you.

6/10 Okay

steve kang, korea

comfort buble bed
hum...safety hotel....and kind hotel employee...
Response from Ellies on 7 Jun 2014
Thank you for your kind words and appreciation. We hope that you will be back at Hostel 1632 on your next visit.

8/10 Good

Harry, Cebu city, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive and clear, staff is helpful
Inexpensive and clear, staff is helpful, seedy neighborhood.
Response from Ellies on 13 Sept 2014
We happy to know that you have enjoyed your stay with us. Rest assured that we will carry the goals of our 'I-Care' program as 'we care' for every guests. We hope that you will be back again soon. Thank you.

4/10 Poor

travel agent, p

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good Front Desk staff but not facility
The front desk is very accomodating but construction on the same floor or next door to a paid room is so bad you get out of your room fresh and you walk to the hallway with all dust and construction workers
Response from Ellies on 23 Aug 2014
First, we would like to thank you for your recent stay in Hostel 1632. Second, apologize for the inconvenience that have caused to you by the on-going renovation in the hostel premise. We understand your concern about this, however, we always ensure that our guests are being informed by our front desk officer which regards to the construction that is happening as part of our 'I-Care' program. We hope that you will see us again on your visit.

2/10 Terrible

alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
At this is time 11/22/13 Hostel 1632
Is undergoing major renovation . In the USA this hotel would not be allowed to be open for business during this sort of renovation.. IT is impossible to sleep , every morning (7days a week) at 9 am the construction workers woke me up with there machines and tools.. The rooms that are done , are nice , but like I said you cant sleep , there working doing major renovation , not just a little paint here and there but taking walls ,cabinets etc out and reinstalling them. I was really disappointed and had I not prepaid in full on the internet. I would have left after the first night.\
Response from Ellies on 2 Aug 2014
We are saddened by the unacceptable experience you have encountered during your stay with us. As we want to provide a better accommodation to our valued guests like you, you are right that renovation is happening in our property. We sincerely apologize for this occurrence. We hope that you would give us a chance to be of service to you again.