Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
97% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from Denmark

Dejligt hotel nær fantastisk strand.

Posted 25-Jul-2015
Pros: Venlig og serviceminded personale - hyggeligt pool område. Aircondition fungerede optimalt. Rengøring hver dag. Lækker morgen/aften buffet.
Cons: Vi kunne godt have brugt et køleskab på værelset.
Location: Hotellet ligger perfekt i forhold til stranden og promenaden (højst 5 min. gang) Kort gå afstand til Palma Aquarium samt til off. bus mod Palma.
Mallorca er en rigtig dejlig ø og det var 3. gang vi var der men første gang ved Playa de Palma. Dejligt hotel og en meget flot strandpromenade med hyggelige restauranter og et lille tog der kører hele dagen igennem på promenaden. Fantastisk strand. I kort gåafstand, fra hotellet, ligger Palma Aquarium som er en oplevelse værd. Med den off. bus, tæt ved hotellet, kommer man hurtig ind til Palma by, hvor der er rigelig mulighed for at shoppe. Der er gode busforbindelser fra lufthavnen og ud til hotellerne. En rigtig dejlig ferie.
2 out of 5
by A verified traveller from UK

Disappointing stay at Hotel Helios Playa de Palma

Posted 20-Jul-2015
Pros: Catering staff were pleasant. The proximity of the hotel to the beach.
Cons: Customer service, cleanliness of corridors and room bathroom, review at least the opening time of the sunbeds area.
Location: Location was good - very close to the beach and restaurants.
We were disappointed with the arrangements for the use of the pool area. We can to some extent understand not allowing access to the main pool until 10am. One of the reasons stated for this by hotel staff was the noise it generates however responses did differ between staff. What we cannot understand is access for hotel customers to the sunbeds. We were initially told that the pool area was open for sunbathing from 08:30. When we spoke to the Manager it transpired that we had to wait until the Life Guard arrived at 10am to unlock the sunbeds. In general the customer care provided by reception staff was lacking. On one occasion the response when we rang reception because no clean towels were left in the room was simply ‘Qué' (what). Whilst we feel the hotel did present reasonable value for the cost we feel we were very let down by the customer care provided by the reception staff and lack of information regarding access to the pool area.
4 out of 5
for Everyone
by A verified traveller from carvin

Sejour impecable

Posted 17-Jul-2015
Cons: le choix de la nourriture du soir
Location: Can Pastilla
2 ème séjour a l'hotel Hélios et peut être même un 3ème séjour cette année. Le seul petit bémol c'est la variété du repas du soir, souvent la même chose. Sinon hotel impecable avec du personnel sympatique, a proximité de la plage et des commerces.
4 out of 5
for Everyone
by A verified traveller

super Hotel in ruhiger Lage, leider ein bisschen d

Posted 30-Jun-2015
Pros: ....das Essen ist gut und der Pool super
Cons: ....es könnte sauberer sein
Location: ...in ruhiger Lage jedoch in wenigen Gehminuten im Zenrum
....das Hotel selbst ist super, wenn auch ein bisschen dreckig, staubig, smudellig was das Putzen betrifft - am besten nicht barfuss im Zimmer herumlaufen. Das Essen, der Pool, die Leute waren jedoch super.
4 out of 5
for Couples
by A verified traveller from England

good hotel

Posted 15-Jun-2015
Pros: The facilities were very good and the pool was excellent and the food was good
Location: Cycling or walking into Palma the beechese are clean and it is very flat a relaxing break
Relaxing break short distance from the airport in a pleasant area of the town
3 out of 5
for Everyone
by A verified traveller from Münster

Zentrale Lage nach Palma und zum Ballermann

Posted 28-May-2015
Wir hatten das Hotel für eine Nacht gebucht, direkt nach unserer späten Ankunft auf Mallorca. Vom Flughafen gut zu erreichen. Zimmer einfach, aber in Ordnung. Frühstück vom Angebot in Ordnung, aber die Atmosphäre im Speisesaal ging gar nicht. In der Nähe des Hotels fahren Linienbusse nach Palma und zum Flughafen.
4 out of 5
for Everyone
by A verified traveller from Reutlingen

Tolles Hotel für ein Kurzaufenthalt

Posted 20-May-2015
Pros: Freundlichkeit
Cons: Handtücher haben sehr schlecht das Wasser abgetrocknet
Location: Zwischen El Arenal und Palma de Mallorca, zahlreiche Restaurants und Einkaufsmöglichkeiten, ca. 30 Gehminuten zu Ballermann 6
3 Tage Aufenthalt (SA-MO), Zimmer waren sauber und neu ausgestattet, Personal war sehr nett und meist auch deutschsprachig, Essen war gut und frisch, Alles in allem ein perfektes Hotel für jung und alt
4 out of 5
for Everyone
by A verified traveller from PARIS

Très bien, proche de la plage, très bon accueil...

Posted 16-May-2015
Pros: Les soirées, l'accueil, la chambre et la situation géographique...
Cons: Le bruit dans les couloirs...
Location: Il y a tout : plage, vélos, location de voitures, magasin, etc....
Hotel tout à fait correct rapport qualité prix.... Je le recommande.
4 out of 5
for Everyone
by A verified traveller from London

Clean, modern rooms, very friendly staff

Posted 06-May-2015
Pros: The rooms have been recently redecorated. The staff are very friendly. The hotel is clean and less than 1 minute from the beach.
Location: 1 min from the beach (very long & it has a promenade) Place to rent bicycles next to the hotel Few shops, bars & restaurants nearby
A good "value for money" hotel. Clean rooms, good breakfast selection, friendly staff. If I were to go back I would ask for a room on the upper floors of the hotel (my room was on the 1st floor, at nights it was rather noisy from the party/entertainment in the hotel bar/restaurant)
5 out of 5
for Personal Event
by Fabian from Coventry

Excellent Value

Posted 21-Apr-2015 on Hotels
Excellent hotel and excellent value, stayed half board with a good choice of food available. Was on the 5th floor which has been refurbished to a very high standard, nice clean comfortable room. Very close to the airport and beach. Staff are very friendly and welcoming when checking in. Fully recommend.