Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by Elizabeth from AE

Nice location, but rooms need a fix

Posted 02-Jun-2014
Pros: Location
Cons: Give an option to purchase a renovated room and maintain the other rooms in the hotel.
Location: Aquarium, beach, lots of places to eat and nice bars, rentals for bicycles and other vehicles. Near a bus stop and airport.
The rating of this hotel really depends on which floor you stay on. I visited this hotel with another couple and we bot we stayed on different floors. We also paid the same exact price for the room. Our friends stayed on the first floor which was beautifully renovated. The room looked clean and was nicely furnished. However, we stayed on the fourth floor and the room was the exact opposite. The bathroom was dark and the shower was clogged, causing water to overflow. The bedsheets seemed old and worn, and the other furniture in the room was stained. Also, the wi-fi barely worked on the fourth floor. I just find it odd that we paid the same price and got two totally different rooms. I would have paid extra for the renovated room, but I do not beleive that was even an option. The staff was ok. Some were friendly, but some acted annoyed or spoke sarcasticly when asked a question. Location wise, the area was very nice. Lots of places to eat nearby, places to rent bicycles and scooters, and in walking distance of the aquarium, the beach, and bus stop that takes you to Palma or airport. Also, cab ride to airport was very short and cheap. Overall, I would only stay there again if I could purchase a renovated room.
4 out of 5
for Students
by Kate

Great for budget traveling

Posted 23-May-2014
Pros: Beach proximity, pool, bar
Cons: Decor, but this was hardly a problem.
Location: Right next to the beach with a strip of restaurants. Couldn't ask for anything better!
Everything you need for a simple, low-budget vacation. RIGHT next to the beach, great pool. Stayed for three days and had no complaints!
4 out of 5
for Everyone
by Mel from G

Modern hotel with a bike store/workshop

Posted 19-May-2014
Seemed a bit impersonal on arrival but staff were friendly and breakfast was brilliant. Well equipped bike store complete with racks, stands and a wash-down area.
4 out of 5
for Couples
by Dave from Ireland

Great hotel

Posted 13-May-2014 on Hotels.com
Booked based on previous reviews and I have to say the hotel was great! Stayed on the 5th floor.... The 1st floor has been redone and the rooms are incredible the other floors are ok little bit dated but can't complain! Great pool and location was seconds from the beach! Would recommend and stay there again!
5 out of 5
for Personal Event
by Paul Cleary from Salford

Brilliant Hotel Dragged back into 2014 ...

Posted 11-May-2014 on Hotels.com
Hi I have stayed in 10 diffrent hotels in Playa De Palma. The Helios is my Favourite Hotel . It was a nice suprise too see they have re vamped the rooms and corridors. New great rooms very modern .Friendly staff as allways .Nice selection of food .catering for all nationalities . I arrived late Tuesday night and missed my evening dinner . The chap on the desk said i could have a free lunch the next day .That sums this hotel up in a nutshell Hope this helps Paul Cleary
4 out of 5
for Everyone
by gill from wiltshire, UK

Good location for most things

Posted 07-May-2014
Pros: See above
Cons: Updating decor to more modern colour ways to give a current feel, but this hotel is very adequate and good on location.
Location: Bus to aquarium, nice promenade, cycle hire everywhere and excellent local transport links to airport and Palma
Nice prompt service from reception and restaurant staff. Comprehensive buffet breakfast and plenty sunbeds and bar staff. Would use again
4 out of 5
by Ggugugu from Vilnius

Posted 13-Aug-2013 on Hotels.com
5 out of 5
by Andy C

This traveller left a rating score only Posted 08-May-2013 on Hotels.com
3 out of 5
for Couples
by Middle Aged Couple

Quiet Location

Posted 03-Nov-2012 on Hotels.com
Good three star hotel in a quiet location one hundred metres form the beach. Good mix of guests with German, French, Spanish, English and Irish. Nice garden, warm out-door pool. Friendly staff, great breakfast, certainly good value for money. Only complaint is that the walls of the rooms are on the thin side.
4 out of 5
for Getaway With Friends
by A verified traveller

Cycle freindly hotel

Posted 16-Oct-2012 on Hotels.com
Stayed at the Helios many times on cycling holidays, all the stuff a cyclist needs, bike maintainance area, lockup, healthy breakfasty and comfy rooms. great location.