Ratings based on 1,097 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

The concererge was extremely helpful.

Posted 27-Sep-2014
Pros: Proximity to the airport.
It was fine. Bed comfortable and clean. In a quiet part of the hotel. Only problem was there was no electrical adapters available and we had trouble charging our devices.
1 out of 5
by A verified traveller

Worst place we have ever stayed!

Posted 27-Sep-2014
Uncomfortable bed, lack of bathroom amenities, no staff to help with luggage, shop in lobby always closed, breakfast buffet not looked after, cereal everywhere nothing labeled really bad coffee, I could go on but what's the point I just won't go back.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location to Heathrow. U pay shuttle service

Posted 25-Sep-2014
It's an airport hotel. What can you say about an airport hotel?
2 out of 5
by A verified traveller

Ok hotel for an overnight stay at heathrow airport

Posted 24-Sep-2014
This hotel is super close to the airport. Beds are not comfortable, and the food at the restaurant is average and overpriced. The trade off is it is right on the bus line to the airport and the subway. The Piccadilly line takes you into London.
4 out of 5
Recommended
for Everyone
by A verified traveller from florid,usa

Posted 21-Sep-2014
Good for an airport hotel. Transport could be better.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful hotel close to airport

Posted 13-Sep-2014
Received an upgrade because the room wasn't ready when we arrived:)
5 out of 5
Recommended
for Everyone
by A verified traveller from Bonita Springs FL

perfect location close to London Heathrow Airport.

Posted 09-Sep-2014
Pros: Newly refurbished . clean and modern.
Cons: Check in was very slow. (At 6:00pm) on a Saturday
Location: close to LHR
15 minute car ride from airport.. (16GBP) or take a FREE bus - walk to bus line or 4.5GBP on a 'shuttle' bus outside the hotel entrance.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to Heathrow

Posted 06-Sep-2014
Hotel seems higher quality than when I stayed there years ago. Got a good rate and very good room.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Comfortable hotel conveniently close to Heathrow

Posted 04-Sep-2014
Pros: Quality of staff service and efficient room service.
Location: Very convenient for access to Heathrow Airport.
Helpful staff, convenient location and comfortable room made my stay enjoyable.
3 out of 5
by A verified traveller from huddersfield

location for my work at heathrow was perfect

Posted 03-Sep-2014
Pros: location only