Ratings based on 944 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Functional hotel, no frills, clean rooms

Posted 17-Jul-2014
Being next to the airport this is a very busy hotel. We were travelling with 2 infants and stayed here for 2 nights on our way out of London. The family room was functional and clean however a bit small. With 2 portable cots plus luggage and a stroller we struggled for space. Other than that the room was clean and the staff was very helpful. Overall a pleasant experience.
4 out of 5
Recommended
for Everyone
by A verified traveller from Casares, Spain

Convenient fir overnight at London Heathrow airpor

Posted 15-Jul-2014
Pros: Proximity to airport and it is comfortable, having all amenities, including free WiFi.
Have stayed here before and the only thing I found wrong was the bathroom wallpaper was peeling off also bathroom looked a bit dated.But I believe they are renovating the rooms!
3 out of 5
Recommended
for Everyone
by A verified traveller from Detroit

Nice place to stay the night before a flight

Posted 14-Jul-2014
This hotel is huge--obviously designed to house lots of travelers to/from heathrow. Friendly staff, nice amenities, including a well-stocked little shop of gifts and travel essentials, like converters, headphones, and international postage stamps. The room was clean, with a nice-sized bathtub and comfortable bed. Great value for the price. The £4.50 airport shuttle I planned to take never came, and I had to wait an additional 15min for the next one.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to the airport

Posted 12-Jul-2014
Pros: Nice rooms. Friendly staff.
Cons: The pool was not entirely clean.
Location: Close to Heathrow airport.
Pleasant stay, close to the airport. Ideal when arriving late or leaving early.
3 out of 5
by A verified traveller

Infrequent buses from airport to hotel

Posted 10-Jul-2014
Cons: Better info on website about location
Location: The airport is on a busy main road - there are no easy places to get food that I could find, hotel restaurant over priced
I think the hotel could do to be more honest about the distance from the airport on its website- it is quite far and the buses are no where near as frequent as I'd thought- had to wait about 40mins from terminal 5, no explanation given for why the buses don't run to timetable. Getting back to the airport was easier- better bus link to terminal 1 and 2. Hotel is ok but over-priced, but I thought I was paying extra for being really near by (very early flight) and found it took just as long as less expensive places I'd stayed before
3 out of 5
by A verified traveller from surrey

Unreasonable bathroom design

Posted 07-Jul-2014
The staffs were friendly at the hotel, but the bathroom is poorly designed, there's only a small size water stopping board on the bath which would not stop the water to go everywhere in the bathroom and they have straight hooks in the bathroom which would not hold clothes or towels properly and caused clothes falling on the wet floor. Also the room service food left overs were left in the corridor over night which cause the corridor smells unpleasant.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel for easily getting to Heathrow Airport.

Posted 28-Jun-2014
We arrived late at about 12 pm from Paris. The staff was helpful and pleasant. We had to leave at 6 am for the airport the next morning and were able to easily get a bus for 4 pounds 50. Our room had 2 queen beds which was fine for my two grandchildren and me. I would use this hotel again.
4 out of 5
Recommended
for Everyone
by Laura from Michigan

Quick trip to London

Posted 15-Jun-2014
Pros: Staff
Cons: Shower door
Location: Airport
Hotel staff was superb. Food at midnight bar was good and late night selections were a nice variety. Room was clean, but shower was not fully enclosed leading to excess water on the floor. Use the Hotel Hoppa bus for 5£ per adult every 20 or 30 minutes depending upon your terminal. Bus driver tipped us off to using the red bus one block away to travel free back and forth to airport/central bus station without luggage. This saved us 30£ of travel to airport with access to London tube. So if you need a quick visit and good place to stay for a reasonable price, this is a good choice.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jun-2014
Egh. What do you really want for an evening after or before traveling. Would I stay here again.... Yea but with so many choices all around Id try something else next time.
4 out of 5
Recommended
for Everyone
by Dave from British Columbia

Convenient to Heathrow. Upgraded rooms nicely done

Posted 11-Jun-2014
Pros: Upgraded rooms are very comfortable and nicely finished. Excellent location for Heathrow.
Cons: Restaurant meals at more reasonable cost. Better access to taxis for guests - we were told Park Inn gets a 'fee' for taxis picking up guests.
Location: Three Magpies pub a short walk away has good food at reasonable cost.
Stayed two separate nights at the beginning and end of a trip. First stay was satisfactory but the rooms (3) our group stayed in were dated and overlooking ugly roof of convention facility on south side. Reasonable rates but restaurants very costly. Fortunately, local pub has good food at reasonable cost.