Ratings based on 1,639 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Easy access to airport and relaxing pool.

Posted 22-Jul-2015
The hotel is very convenient for travel, has a nice indoor swimming pool and gym facilities and a fantastic buffet restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jul-2015
Pros: Good size rooms.
Location: Very close to Heathrow and you can take shuttle or minimum cost of bus fare.
Great hotel close to Heathrow and within easy walking distance to buses.
3 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Forced t spend a night at Heathrow

Posted 20-Jul-2015
Pros: Nice room
Cons: Decent airport shuttle
If you are unlucky enough to have to spend a night at Heathrow then Park Inn is as good as anywhere. However the transport around Heathrow, and the Hotel Hopper bus in particular, is awful and you might be better of flying to Birmingham and driving the 2 hours back to London. Check in was very slow with a group just arrived but only 2 check in desks open. ;(
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jul-2015
Pros: Cleanliness and breakfast
Location: Very close to Heathrow airport.
Close to Heathrow. Very clean and comfortable. Will stay again. Great for overnight lay over.
1 out of 5
by A verified traveller from Sydney

Old Hotel room with no hot water

Posted 15-Jul-2015
Pros: Bed was comfortable and it was close to Heathrow airport
Cons: Hot water, room renovation, bathroom condiments, tissues, extra towels
Location: Close to Heathrow airport
Arrived later after a long flight just wanting a shower and a good nights sleep. Checked in and walked quite a way to find our room in the large hotel only to discover the key didn't work. Had to go and find staff to let us in. They said they would send someone up to fix the door but never did. Went to have a shower only to discover there was no hot water. Husband went back down to reception to report the problem. Staff said there was no hot water in whole hotel (this would have been helpful information to tell us when we were checking in) and that we would have to shower on the ground floor in the public pool toilets. By this stage we were exhausted at about midnight and had to take our clothes downstairs to wait for the manager to let us into the pool area which was now locked up. Because our key wasn't working this also meant we had to leave our room door ajar with all our valuables inside just so we could get back in. The other thing that was disappointing was that the bathroom had no shampoo, conditioner, lotion or tissues. It was old and only had the bare minimum of everything. We could have paid a lot less to stay in a place like this!!
Comment from Hotel Management
20-Jul-2015 by Customer Care, Hotel Management
Dear Vanessa, Thank you for taking the time to share your feedback. We apologize for your dissatisfying stay. We apologize that upon arriving to your room you found that your key was not working and that the door system was not fixed to allow you entry into your room via the room key. We are also sorry that the hot water was not working properly at the hotel during your stay and that you were not informed of this on arrival. We appreciate you sharing this experience with us, and apologize for the inconvenience of needing to use the pool showers so late at night and while your room key was not working properly. We take the time to listen to your constructive comments so we can continually improve our services. If you would like to discuss your stay further, please contact Corporate Customer Care.
5 out of 5
Recommended
for Everyone
by A verified traveller

snerte plass

Posted 13-Jul-2015
Helt greitt hotell for oss. Vi skulle videre med fly. Så
5 out of 5
Recommended
for Everyone
by A verified traveller from Newcastle Australia

Nice hotel close to airport

Posted 09-Jul-2015
Pros: It suited our requirements. Have stayed there before and would stay again.
Location: There isn't really a lot to do in the close vicinity but bus to City of London is very close. Also buses go to Slough and you can get to Windsor easy.
The hotel room is very spacious. The concierge was very helpful offering information about transport. We arrived very early after long flight and we were lucky to get our room early.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Hampshire USA

Comfortable and very convenient for Heathrow.

Posted 06-Jul-2015
Really enjoyed my stay at the Park Inn. Couldn't have been closer to the airport but double windows made it nice and quiet. We had a 10 AM flight so it made for a very relaxing transition. Nice pool and small gym. Didn't try the restaurant as there were plenty of other eating places within walking distance. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller from B Dallas Texas

Great hotel near the airport with shuttle service.

Posted 01-Jul-2015
Great place to stay while waiting to leave England after your stay.
3 out of 5
Recommended
for Everyone
by A verified traveller from Cyprus

Convenient location at an ok price.

Posted 30-Jun-2015
Pros: Good location with ease of access to transport and airport.
Cons: Employees attitude at breakfast.
Location: Good restaurants e.g Archary Indian restaurant up the road Simpson road and the Pheasant pub nearby approximately 15 min walk.
Overall not bad. Mishaps are that they run out of bacon at breakfast due to no delivery and they couldn't find on the system that breakfast was included.