Ratings based on 766 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Good hotel for Heathrow airport

Posted 20-Apr-2014
Pros: Access to Heathrow airport
Cons: Better food and food service
Excellent access to all terminals by taxi or Hoppa bus. Comfortable rooms. Disappointing food.
5 out of 5
Recommended
for Everyone
by Bill from San Francisco.

Friendly and Efficient

Posted 18-Apr-2014
Pros: Clean and efficient.
Cons: A clock in the room or some indication of the time.
Location: Pleasingly close to the terminals.
Ren at Front Desk Reception went way beyond the call of duty to take care of an unfortunate double booking both efficiently and very patiently. Your bar men took orders speedily and efficiently. The room was almost all you need...a clock would be helpful. We will return.
5 out of 5
Recommended
for Everyone
by Jimmy from Houston, Texas

Very nice hotel, very nice staff..

Posted 15-Apr-2014
Location: Very close to the airport, airport shuttle is every 15 minutes. Cost 8 pounds for round trip but takes you to the airport to take the underground trai
Great place and real close to the airport. The hotel staff is very friendly and very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent

Posted 14-Apr-2014
Excellent hotel, close to the terminals, easy use of hotel hoppa bus. no problems will definitely use this hotel again.
4 out of 5
Recommended
for Everyone
by Sharof from San Francisco

Very convenient hotel for air travel.

Posted 12-Apr-2014
The room was clean and comfortable and the breakfast was good.
3 out of 5
by Dee from London

Hotel close to Windsor

Posted 12-Apr-2014
Pros: The swimming pool was a bonus.
Cons: Shower head split and hairdryer not working in one of our rooms. Rooms need equipment review.
Location: Windsor and LEGOLAND.
Pleasant enough hotel, but found it had limited choice if you didn't want to eat in the restaurant there which was pricey. Not enough seats in the bar area, which was too small for the size of the hotel. My family and I had difficulty finding seats together (there was only 4 of us) then the service was extremely slow. It appeared there was only one waiter on for a while. We waited about an hour to be served. Food was nice though when we eventually got it. We didn't bother going down the following evening.
4 out of 5
Recommended
for Business Travellers
by R & B from Chichester

Well priced hotel convenient for Heathrow

Posted 08-Apr-2014
Pros: Comfortable. Excellent breakfast. Proximity to airport.
Cons: I suspect this hotel caters primarily for business meetings/courses and travellers using Heathrow, as such it meets requirements more than adequately.
One night stay prior to early departure from Heathrow. Clean, comfortable room at very good rate. Efficient transfer to airport (charged) - public transport available.
5 out of 5
Recommended
for Everyone
by awara

Nice hotel and great location for Heathrow airport

Posted 31-Mar-2014
We stayed a couple of nights and it was excellent. We wanted to rest before and after our holiday as we were travelling with a baby and it was just perfect. £12 the taxi to the airport or you can catch the shuttle bus. 100% recommended!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel by the airport

Posted 29-Mar-2014
Very nice and comfortable hotel near the airport. Rooms are clean,very friendly staff.Shuttle bus to and from the airport with a fee. The restaurant is good.Breakfast is excellent.
2 out of 5
by A verified traveller

it look very great from the outside and the lobby.

Posted 24-Mar-2014
The staffing was excellent. However,the room, especially the bathroom was very shabby.it had it's siding to the tub was off,i could see the piping fixtures.it appeared the rm was under repair.i never made a fuss as my stay was only for a night.overall not pleasing.