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Me and my partner has a brilliant stay at The Landmark hotel - it had everything we needed and the staff were lovely (including the young woman managing the breakfast service - she made us feel welcome every morning).
The two pools were great and the poolside service very impressive. The building itself - while dated slightly - was clean and welcoming, and our room was comfortable (it could've done with a proper coffee maker, but not a big issue).
I had a great weekend stay at the Landmark. The staff were very attentive and helpful, especially George and Maria.
The room was large, clean and comfortable. The pool looked good but due to a large group of kids I chose not to swim in it. The spa was efficient when booking and relaxing when used - highly recommend the full body massage.
The food was good at breakfast and great at dinner.
Location is perhaps the only downside for those wanting short walks to attractions.
Overall an excellent stay in a great hotel.
Alexander
Stayed 2 nights in Mar 2020
Response from General Manager on 9 Mar 2020
Thank you for your detailed and most constructive review. Delighted to hear that you had a most enjoyable stay at The Landmark Nicosia and that everything was to your complete satisfaction.
Looking forward to welcoming you back again soon and being of service.
Kind regards,
8/10 Good
Verified traveller
Business traveller
23 Feb 2020
Liked: Cleanliness, staff & service, room comfort
d Hotel, Pricey food, old fashioned decor
This is the best hotel in Nicosia by far. The rooms are big and clean, the service is really good. The hotel’s rooms have quite a bit of an old fashioned decor, the TV was a bit old and the food was good but extremely pricey. You can eat at good restaurants in Nicosia for less money.
Verified traveller
Stayed 1 night in Feb 2020
Response from General Manager on 26 Feb 2020
Thank you for your most constructive feedback which is highly appreciated. Glad to hear that you were very satisfied with your recent visit and look forward to welcoming you back again soon.
Kind regards,
Great experience ... I should say ..... as usual. The staff is very supportive and kind. Hotel Facilities and Breakfast are excellent.
Menachem
Stayed 2 nights in Feb 2020
Response from General Manager on 19 Feb 2020
Delighted to hear that your stay at The Landmark Nicosia, met with your expectations and was, as usual, a great experience.
Thank you for taking the time to post your genuine and enthusiastic comments, which are highly appreciated by all the team.
Looking forward to welcoming you back again soon, for another most enjoyable visit.
Thank you for your constructive feedback which is highly appreciated.
Delighted that your stay at The Landmark Nicosia, was to your full satisfaction.
Looking forward to welcoming you back again soon.
Kind regards,
Delighted to hear that your stay at The Landmark Nicosia was to your complete satisfaction.
Looking forward to welcoming you back again soon.
Thank you and kind regards,
Delighted that everything was to your complete satisfaction during your recent stay at The Landmark Nicosia.
Looking forward to welcoming you back again., upon your return.
Thank you and kind regards,
Very pleased to see that your recent stay at our hotel was most enjoyable.
Looking forward to welcoming you back again, in the near future.
Thank you and kind regards,
8/10 Good
Verified traveller
Business traveller
5 Dec 2019
Liked: Cleanliness, staff & service, room comfort
Verified traveller
Stayed 2 nights in Dec 2019
Response from General Manager on 9 Dec 2019
Pleased to see you had an enjoyable stay at our hotel.
Looking forward to welcoming you back again, in the near future.
Thank you and kind regards,
Please accept our sincere apologies for not meeting your expectations on this occasion.
We hope to have the opportunity of welcoming you back in the future.
Kind regards,
A nice place to stay. In-house dining is a bit expensive, but staff are friendly and facilities pretty good.
Verified traveller
Stayed 1 night in Nov 2019
Response from General Manager on 25 Nov 2019
Thank you for your constructive feedback. Very pleased to see that you had an enjoyable stay and that everything was to your very high level of satisfaction.
Looking forward to welcoming you back again soon.
Kind regards,
8/10 Good
Verified traveller
Business traveller
14 Nov 2019
Liked: Staff & service
Verified traveller
Stayed 1 night in Nov 2019
Response from General Manager on 25 Nov 2019
Pleased to see that your stay at The Landmark Nicosia was to your high level of satisfaction.
Looking forward to welcoming you back again in the near future.
Thank you and kind regards,
Peaceful, very good breakfast, good for business trips
Dusan
Stayed 1 night in Oct 2019
Response from General Manager on 4 Nov 2019
Thank you for your constructive feedback. Very pleased to hear that you had a relaxing and enjoyable stay at The Landmark Nicosia.
Looking forward to welcoming you back, upon your return.
Kind regards,
Delighted that everything was to your complete satisfaction. Thank you for the 5* rating.
Looking forward to welcoming you back again soon.
Kind regards,
8/10 Good
Verified traveller
29 Sept 2019
Liked: Cleanliness
Verified traveller
Stayed 1 night in Sep 2019
Response from General Manager on 30 Sept 2019
Very pleased to see you had an enjoyable stay at our hotel and look forward to welcoming you back again soon.
Thank you and kind regards,
Pleased to hear that your stay at The Landmark Nicosia was to your high level of satisfaction.
Looking forward to welcoming you back again, in the not too distant future.
Thank you and kind regards,
4/10 Poor
Verified traveller
Business traveller
14 Sept 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
3-star standard, 5-star prices
Verified traveller
Stayed 1 night in Sep 2019
Response from General Manager on 16 Sept 2019
Sorry to hear that we did not meet your expectations on this occasion. Your feedback has been shared with our Executive Team, for their review.
Kind regards,
They gave me a complimentary upgrade for me and my daughter which was very much appreciated. No negative comments!
Verified traveller
Stayed 3 nights in Jul 2019
Response from General Manager on 5 Aug 2019
Delighted to hear that your stay at The Landmark Nicosia was to your complete satisfaction.
Looking forward to welcoming you back again, in the near future.
Thank you and kind regards,
Great location, facilities and some of the friendliest staff I have encountered.
My wife and I needed to stay near to the hospital after an early birth. During our stay the hotel staff kindly upgraded our room in order that we could be more comfortable whilst waiting for visiting hours at the ICU. Everyone was exceedingly friendly during a difficult time and it had a huge impact on us both.
RichardBethell
Stayed 5 nights in Jul 2019
Response from General Manager on 31 Jul 2019
Very pleased to hear that our team were most hospitable and of assistance to you during this difficult time. Trust you and your family are well and look forward to welcoming you back to The Landmark Nicosia, upon your return.
Thank you and kind regards,
Everyone is friendly and helpful. We had a really good stay.
Christine
Stayed 2 nights in Jul 2019
Response from General Manager on 17 Jul 2019
Delighted to hear that your stay at The Landmark Nicosia was so enjoyable and that our team were most hospitable.
Looking forward to welcoming you back again, in the near future.
Thank you and kind regards,
6/10 Okay
Verified traveller
Business traveller
7 Jun 2019
Liked: Cleanliness, staff & service
Tired decor, signs everywhere of costs cutting. Historically important building in need of renovation. Hopefully the new owners will be investing in long overdue refurbishment.
Verified traveller
Stayed 4 nights in Jun 2019
Response from General Manager on 26 Jun 2019
Thank you for your constructive feedback which is appreciated.
Looking forward to welcoming you back on another occasion.
Kind regards,
8/10 Good
Dodd
23 Apr 2019
Liked: Cleanliness
The place is clean and welcoming. The only disappointment is that the indoor swimming pool closed early on Sunday.
Dodd
Stayed 2 nights in Apr 2019
Response from General Manager on 2 May 2019
Thank you for your constructive feedback and sorry to hear that the Easter schedule did not allow you to enjoy the indoor pool, as much as you would have liked.
Pleased, however, that you found our team members to be most hospitable.
Looking forward to welcoming you back again, in the near future
Kind regards,
Very good and quite good and very well thanks to Hilton hotel
Verified traveller
Stayed 2 nights in Nov 2018
Response from General Manager on 6 Dec 2018
Dear Guest,
Very pleased indeed to hear that your stay at the Hilton Cyprus, was to your complete satisfaction.
Looking forward to welcoming you back again, in the near future.
Thank you and kind regards,
Staff was very nice and accomodating. The rooms are a bit dated but the friendliness compensated.
Verified traveller
Stayed 2 nights in Oct 2018
Response from General Manager on 22 Oct 2018
Delighted to hear that you had a most enjoyable stay with us and that you were highly impressed by our team members' hospitality.
Looking forward to welcoming you back again, soon.
Thank you and kind regards,
Very friendly staff, comfortable room and lovely pool.
Verified traveller
Stayed 2 nights in May 2018
Response from General Manager on 8 May 2018
Thank you for the 5* rating and delighted to see that your stay was to your complete satisfaction. Furthermore, that our team members were hospitable, your accommodation was comfortable and that you enjoyed some time by the outdoor pool.
Looking forward to welcoming you back again soon.
Kind regards,
I had an excellent stay. The staff was great. Hotel Had everything to offer and the most amazing breakfast. The rooms do need to be renovated. Other than refurbishing the room, my stay was excellent and because of the service I will stay there every time I am in Cyprus.
helen
Stayed 3 nights in Apr 2018
Response from General Manager on 30 Apr 2018
Delighted to hear that you had an excellent stay and were highly impressed with the breakfast buffet and our team member’s service.
Thank you for choosing the Hilton Cyprus as your preferred hotel and
looking forward to welcoming you back again, upon your return.
Kind regards,
This is the 4th time we have stayed at Hilton Cyprus. Its reliably excellent. The staff are efficient, helpful and very friendly. Nothing is too much trouble. The room was comfortable with a lovely view over the pool area.
Adam
Stayed 5 nights in Mar 2018
Response from General Manager on 4 Apr 2018
Very happy indeed to hear that you have found the Hilton Cyprus, to be reliably excellent having returned a number of times. Furthermore, that you find its location convenient and its team members to be most hospitable and efficient. Thank you for your constructive and enthusiastic feedback.
Looking forward to welcoming you back again soon, for another enjoyable visit.
Kind regards,
Excellent kind staff both at reception and room service. All went smoothly. A small renovation of the rooms is nessecary. Other than that 2 thumbs up. Highly recommended for business meetings and also for the food quality they serve.
Verified traveller
Stayed 2 nights in Mar 2018
Response from General Manager on 14 Mar 2018
Delighted to hear that you hold the Hilton Cyprus in such high esteem and that you had a very enjoyable stay.
Looking forward to welcoming you back again, in the very near future.
Thank you for your most constructive feedback.
Thank you for taking the time to post your constructive comments. Happy to hear that you had a most enjoyable stay at the Hilton Cyprus, and looking forward to welcoming you back again, in the not too distant future.
Kind regards,
The hotel is ok service is ok also is very well located
orlando
Stayed 2 nights in Nov 2017
Response from General Manager on 16 Nov 2017
Happy to see that you had a pleasant stay at the Hilton Cyprus.
Looking forward to welcoming you back again, whenever the occasion arises.
Kind regards,
Excellent accommodation with good location and friendly staff
bob
Stayed 1 night in Oct 2017
Response from Kypriana Georgiou on 26 Oct 2017
Thank you for staying with us and for your excellent comments. Your feedback will be shared with the entire team. Looking forward to welcoming you back.
Thank you for your 5 star rating of the Hilton Cyprus. Very pleased to see that your stay with us was most enjoyable.
Looking forward to welcoming you back again soon.
Kind regards,
General Manager
Mrs Alexa at reception was exceptional. Extremely good service.
toufic
Stayed 1 night in Oct 2017
Response from Charis on 27 Oct 2017
Happy to see that you had such an enjoyable stay at the Hilton Cyprus and that our team member, Alexia was exceptional.
Thank you for your genuine comments and looking forward to welcoming you back again soon.
Kind regards,
General Manager
4/10 Poor
Faramarz
23 Sept 2017
Liked: Cleanliness
Disliked: Staff & service
Hilton cyprus
The hotel charges extra for internet. Decoration is now dated. Very few TV stations for internet
Good hotel - great staff. Service is what made the hotel worthwhile. The food is little expensive but it was good. Given the location there is not a lot of choice to eat elsewhere but overall I would stay there again
Verified traveller
Stayed 2 nights in Sep 2017
Response from General Manager on 20 Sept 2017
Thank you for your constructive comments. Very happy to see that you had an enjoyable stay and were genuinely impressed by the Hilton Cyprus team members and the service they provided.
Looking forward to welcoming you back again soon.
Kind regards,
THE STAFF HERE, BOTH YOUNG AND OLD WERE AMAZINGLY HELPFUL AND FRIENDLY. STAYED IN MANY MANY HOTELS, AND HAVE HAD EXCELLENT STAFF. BUT FOUND HERE TO BE JUST SO DIFFERENT WITH THEIR SMILES, CHATS ETC. THEY ALL SEEMED TO BE SO HAPPY, MADE US FEEL EVEN HAPPIER
Patricia Ann
Stayed 2 nights in Jul 2017
Response from Charis on 24 Jul 2017
Amazing Staff
Delighted to that your stay at the Hilton Cyprus, was such a pleasure and that you were highly impressed with the hospitality of all our team members.
Looking forward to welcoming you back again soon, for another unforgettable visit.
Thank you and best regards,
General Manager
A lovely hotel in a good location within walking distance of the old city. Comfortable rooms, very clean and well appointed. We felt that the staff had had recent training on customer service, as most were very on the ball, especially in the breakfast room. The second time we have stayed here, and we'll stay here again
Adam
Stayed 4 nights in Jul 2017
Response from General Manager on 17 Jul 2017
Thank you for your most constructive feedback and delighted to hear that our team members were most efficient.
Happy to see that you had such a delightful stay overall. Just by way of information, an indoor pool located in the Hiltonia Health Club,is available for use by all our guests.
Looking forward to welcoming you back again, upon your return.
Best regards,
Friendly people, nice hotel in the capital city. Variety of breakfast. Rooms would need an upgrade to match other similar range hotels. Mini bar too expensive compared to similar or higher range hotels.
MARINOS
Stayed 1 night in Jun 2017
Response from Charis on 17 Jul 2017
Happy to see that our team members were friendly and that you were most satisfied with the breakfast buffet selection.
Thank you for taking the time to post your constructive feedback.
Looking forward to welcoming you back again on another occasion
Warm regards,
General Manager
From the moment we arrived we were greeted by a friendly and helpful bellman. The check in was smith and easy. Everyone has excellent English. The food and the pool were highlights for us and our three children. The rooms were very comfortable and modern. I highly recommend this hotel.
Verified traveller
Stayed 1 night in May 2017
Response from General Manager on 6 Jun 2017
Thank you for your review and for your overall comments. We are happy to see that your stay was a most enjoyable one.