Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from kENT

EXPENSIVE NIGHT

Posted 21-Sep-2014
Pros: Breakfast was good, plenty of choice, nice and hot.
Cons: The decor, the rooms, beds.
After an wonderful day celebrating our Marriage at the North Pole Public House, we wanted to stay at a different Hotel to our guests(Premiere Inn, Wateringbury.) So when we arrived late at night to find a very small room with small double bed and all the windows open, on a cold night, we felt it was not good value for the money,£100. Breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Overnight business stay

Posted 06-Aug-2014
Hotel is OK for the night. A conference venue situated in an old stately home. No A/C so the rooms got very hot so slept with the windows open which didn't really make much of a difference. Bed was lumpy and rather uncomfortable. Bathroom shower filled up with water in the tray so didn't like that too much. Only had breakfast, sparse buffet and hot food was OK nothing special. Disappointed that poached eggs arrived hard.
4 out of 5
Recommended
by davidpestell from Canterbury

Good service

Posted 14-Jul-2014 on Hotels.com
We had to leave before breakfast was served on a Satuday morning. The staff went out of their way to make a packed breakfast for us - excellent.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 14-Jul-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Birmingham

Nice hotel if in business in Maidstone

Posted 05-Jul-2014
Pros: Everything
Cons: It would be nice if there was a fridge in the room, but may be I ask too much. A bit variation in the restaurant menu
Nice hotel, good value for money, near Maidstone city centre, nice rooms, with free wi fi, free breakfast and free parking Try to book the rooms that have been renovated.
3 out of 5
by A verified traveller

Food

Posted 28-Jun-2014
Pros: Room was clean and well presented, staff were friendly and helpful
Cons: The food needs to improve, it was often over cooked and the scrambled egg at breakfast was awful
Food was poorly cooked and there was too much noise from the events
1 out of 5
Recommended
for Couples
by A verified traveller

Like staying in a conference centre - HOW 4*?!

Posted 25-Jun-2014 on Hotels.com
We were amazed (shocked!) at the difference between the gorgeous shots on the website and the reality. We had to walk past rooms of computers and open cupboards containing stationery along dirty carpets to get to our bedroom. The room was pretty basic (though the bathroom was better) and lacked cleanliness. The shower leaked all over the floor and the "on" button was broken. At breakfast the meat and cheese were on the same serving plate, a very basic no-no for a vegetarian, which I am (and people of certain religion). The coffee was in a larger server, not freshly produced for the table. There was no restaurant; rather a bar with TVs (very cold) that served pub-style food, located alongside a corridor. We drove into Maidstone instead of eating in the hotel as the food looked so unappetising. How this is a four star hotel I will never know!
3 out of 5
by Jane from Worcester

Not a Hotel

Posted 23-Jun-2014
Pros: Room was comfortable but the only power points were behind an immovable desk and required high levels of contortion to free up plug from lamp
Cons: Menu, layout ( access bedrooms via conference rooms), better connectivity & more power points
Location: Near to town
This is a conference centre, not a hotel, very limited choice of food, no healthy options. Poor Wi-FI & phone signal
5 out of 5
Recommended
for Business Travellers
by Geoff from Suffolk

Oakwood house

Posted 22-Jun-2014 on Hotels.com
Great value, nice sized room which was well presented for the price of the stay. Nice bar and excellent breakfast in the morning when considering it was included in the room cost. Good business stopover
5 out of 5
Recommended
for Business Travellers
by Jez from Derbyshire

Clean & Friendly

Posted 16-Jun-2014 on Hotels.com
Great place to stay. Excellent standard of room for the money and the staff where extremely friendly.The service was excellent. Spot on breakfast ! Will definitely stay again.