Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Birmingham

Nice hotel if in business in Maidstone

Posted 05-Jul-2014
Pros: Everything
Cons: It would be nice if there was a fridge in the room, but may be I ask too much. A bit variation in the restaurant menu
Nice hotel, good value for money, near Maidstone city centre, nice rooms, with free wi fi, free breakfast and free parking Try to book the rooms that have been renovated.
3 out of 5
by A verified traveller

Food

Posted 28-Jun-2014
Pros: Room was clean and well presented, staff were friendly and helpful
Cons: The food needs to improve, it was often over cooked and the scrambled egg at breakfast was awful
Food was poorly cooked and there was too much noise from the events
3 out of 5
by Jane from Worcester

Not a Hotel

Posted 23-Jun-2014
Pros: Room was comfortable but the only power points were behind an immovable desk and required high levels of contortion to free up plug from lamp
Cons: Menu, layout ( access bedrooms via conference rooms), better connectivity & more power points
Location: Near to town
This is a conference centre, not a hotel, very limited choice of food, no healthy options. Poor Wi-FI & phone signal
3 out of 5
Recommended
for Everyone
by Gnilwod from Dublin

A fine house on beautiful woodlands and grounds

Posted 17-Apr-2014
Pros: Location, service and food.
Cons: Toilet was in severe need of a good dose of bleach. There was no fresh fruit in the restaurant and this was, I believe, a first in my experience.
Location: Don't know. I had a tight schedule and did not explore the area.
We recently spent 2 days in this wonderful location. The original building is beautiful and well maintained. The restaurant and bedrooms appear to have been added in an ad hoc fashion. To access the bedrooms one has to go through the bar and restaurant. A wrong turn at the top of the stairs & you walk into what looks like an IT/Office training centre. The bedroom was basic but adequate. We were far too hot in bed even though w3e turned the heat off. The duvet was too warm & there was no lighter alternative available. We opened the window but the external noise made it impossible to sleep.
5 out of 5
Recommended
for Everyone
by rhumba1 from norwich

Overnight stop

Posted 07-Apr-2014
Pros: Everything
Great hotel , efficient check in , good clean room and a fabulous waterfall shower , nice toiletries and the room had tea and coffee . The restaurant had a limited menu but what it served up was top notch food and the slow roasted lamb was delicious . The waiting staff were friendly and even when I asked for cheese and biscuits ( not on the menu ) the chef made up a plate for me , I had a lovely stay and would recommend this hotel ,and even after the lovely dinner , I still made room for the warm Danish pastries on offer along with a full English breakfast , the next morning This hotel cannot be faulted with regard to value for money .
3 out of 5
Recommended
for Business Travellers
by uktraveller from swindon

Only for wedding or function guests basically !!

Posted 25-Jan-2014 on Hotels.com
THE GOOD - (1) Room was in line with decoration and amenities as you would expect of any 2 star and higher hotel (2) In house restaurant and bar with helpful bartenders and waitresses (3) Complimentary WiFi (4) Complimentary parking THE BAD - (1) The bathroom was rather small with an ultra trendy shower that was harder to operate so much so that even hotel management decided to hang an instruction card beside the shower ..Funny :) (2) The room for normal/business/casual guests were toward the far end of the hotel and was some walk so to say (3) The room didnt come with iron/ironing board as stipulated when booking (4) The WiFi didnt work all the time (4) The phone in the room didnt work so you cant call the reception (5) The parking was complimentary but with no guarantee as the parking was shared with the adjacent school staff. You'd be fine if you don't show up in the day or you might struggle to park your car THE UGLY - (1) The girls at the reception were more concerned about their facebook accounts than helping the guest inquiries -- too unconcerned. Had an easy 'No' to most questions and requests (2) The building may be on some lush grounds but, thats only for wedding guests to see from their rooms (3) Maidstone may not be a great place to visit, but then the hotel shared premises with local schools and wasn't easy to pick up on GPS
5 out of 5
Recommended
for Business Travellers
by Lenny from Sheffield

Great All Rounder

Posted 20-Jan-2014 on Hotels.com
Simply - excellent, facilities, beds, location and staff.
4 out of 5
Recommended
for Business Travellers
by DAVE from UK

Nice rooms

Posted 20-Jan-2014 on Hotels.com
Would have got a 5 rating if there had been a bit more choice on the menu and the check-out receptionist had been as nice as the check-in one
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 13-Jan-2014 on Hotels.com
5 out of 5
Recommended
by Lee from Wakefield

Awesome

Posted 16-Dec-2013 on Hotels.com
I love this hotel and always stay here when in Maidstone.